1. Ember Movement Studio

    1. Ember Movement Studio

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    Chattanooga, TN

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    Ember Movement Studio

    5.0 (2 reviews)
    Closed 11:00 am - 1:30 pm

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    11 months ago

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    Workout Anytime North Shore - Imagine racking the weight on these

    Workout Anytime North Shore

    2.9(40 reviews)
    1.9 mi
    $$$$

    I would not recommend Workout Anytime North Shore based on my experience…read more When I joined, my membership was $29.99 per month. After the price increase in May, I decided to cancel. From that point forward, the process became a nightmare. I went into the gym multiple times, called multiple times, contacted the billing service, and even reached out to corporate. No one was willing or able to help. Every person I spoke with essentially passed the responsibility to someone else. I was told someone was "in charge," yet they claimed they couldn't do anything. When I asked to speak with the owner, I was told the owner doesn't handle billing issues either. It was a constant cycle of "not my job, not my problem." The biggest issue is their so-called 30-day cancellation notice. In my opinion, it's simply a cancellation fee by another name. If you're advertising a month-to-month membership, I should be able to walk in, cancel my membership, and stop being charged. Instead, you're required to continue paying for another month before they'll actually end the membership. That requirement was never clearly explained to me when I signed up. Despite trying to cancel since May, I continued to be charged. I hadn't even used the gym in over 6-8 months, yet the charges kept coming. To make matters worse, I was threatened with being sent to collections if I didn't pay, leaving me no choice but to spend over $100 just to finally end a membership I'd been trying to cancel for months. I've worked in sales and customer service for well over 10 years, and today I'm a manager for a multimillion-dollar construction company. Throughout my career, I've made decisions that cost my company money because it was the right thing to do for the customer--even when the situation wasn't something we were contractually responsible for. That's what good management and good customer service look like: taking ownership, finding solutions, and putting the customer first. Unfortunately, I experienced the exact opposite here. Instead of anyone taking ownership of the problem, every conversation ended with someone passing responsibility to someone else. No one was empowered or willing to resolve an issue that should have been straightforward. If you ever need customer service or want to cancel your membership, be prepared for an extremely frustrating experience

    I was banned from this location for no reason what so ever yesterday 4/9/26 ..i haven't been to…read moreNorthshore in months..but here's the story..I left a review several months ago regarding homeless people hanging out and it smelling of marijuana..makes me nervous going there alone..so I went to East Ridge facility..yesterday I was banned from there AND the Northshore gym..ran by the same people..because they told me I couldn't tan or bring my husband as a guest ..I didn't know since we've been going a year..apparently I had a basic plan..they were rude and told me I'd have to go to Hixson to do that since they aren't really a part of the Home office of with Workout Anytime 24/7 ..I didn't know so we left..then banned! For no reason but for leaving a honest review about a nasty unsafe gym that needs better management! The one in Hixson is the real deal..the better place to workout..don't waste your time or offend these guys or you'll be banned as well. Their mngt left comments I was banned on my review but never explained why.

    Photos
    Workout Anytime North Shore - Just the usual urine running down the wall. Every time you walk in

    Just the usual urine running down the wall. Every time you walk in

    Workout Anytime North Shore - Full rack of weights neatly placed

    Full rack of weights neatly placed

    Workout Anytime North Shore - Just a small sample of the dust

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    Just a small sample of the dust

    Kyle House Fitness - Our coaches support you every step of the way!

    Kyle House Fitness

    5.0(5 reviews)
    0.1 mi

    I filled out an online form about starting a program with them AND I called and spoke to someone…read more No one ever got back to me regarding the form I filled out and someone did text me back after I called but they asked when I could come in and I told them and they never responded back. Guess they don't really care if they make new customers. So I am going to another trainer who contacted me right away and seemed interested in getting me in. Update - this was due to an employee who was transitioning out of the company. I have since gone to the gym and it was a GREAT experience. Kyle is so nice and so helpful and really cares about his clients. The bad review I gave triggered him to call me and turn things around which he did with flying colors. I signed up and am starting on Monday! SO excited!

    Hands down the BEST fitness studio in Chattanooga. Sometimes it can be so hard to find classes that…read morefit your schedule or an instructor you like. I've gone to classes at tons of random times/days and have had so many different instructors yet every single one has 1) kicked my butt and 2) made class fly by because it's been so fun. The instructors are really welcoming too. Some gyms in town can be intimidating, but these people know their stuff but aren't pretentious about it. Truly wouldn't know what to do without that KHF team.

    Photos
    Kyle House Fitness - We cheer you on cause it's our passion!

    We cheer you on cause it's our passion!

    Kyle House Fitness - More than just running on treadmills, we add yoga in every single class!

    More than just running on treadmills, we add yoga in every single class!

    Kyle House Fitness

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    Echelon Studio - Denise Austin at the Grand Opening.

    Echelon Studio

    2.9(16 reviews)
    0.4 mi

    Avoid buying from Echelon at all costs!…read more 7 months and 3 different ellipticals, none that have ever worked. And they are still selling them! Buyer beware! We purchased an Elliptical in October 2023 along with the delivery & set up. That machine never worked. Dozens of calls and emails later as well as troubleshooting with their IT for a few hours, and they had the defective machine picked up, replaced and set-up with a 2nd machine. The 2nd machine didn't work either. Dozens of emails and numerous phone calls later and they have the 2nd defective machine removed, and replaced and set up with a 3rd machine. The 3rd machine does not work either. Dozens of emails, several phone calls and another marathon troubleshooting session with their IT, and still no working machine. I filed formal complaints with the FTC and the NV Attorney General, which I let Echelon know that I did yesterday. Now, today, they are finally taking me seriously after several dozen hours of back and forth with them and the delivery/set-up company over the past 7 months. They finally stated the elliptical machines do not work and there is no fix. They said the only option at this time is a refund and returning the 3rd defective machine. Yet, they are still selling the elliptical 8S on their website as well as at least 11 other websites that I found. This is fraud at its finest people. They continue to knowingly sell ellipticals that do not work! DO NOT BUY ANYTHING FROM THEM!

    Echelon has the worst customer service ever. Actually they do not have any customer service. You…read morecan never reach anybody you can never get anyone repaired yet. They sent me an invoice for two years worth of service and I have been trying to reach someone and get equipment repaired for two years so the equipment hasn't worked in over two years, but I receive an invoice for two years. So I tried to reach out to anyone in the company about the invoice and once again I can never reach anyone and if you find a phone number, you can call you will sit on hold for hours.

    Photos
    Echelon Studio - Chattanooga announced Echelon Day!

    Chattanooga announced Echelon Day!

    Echelon Studio
    Echelon Studio

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    Ember Movement Studio - fitness - Updated September 2026

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