Great customer service! And fast as well! I called and 30 mins later someone was at my front door ready to assist and pick up my Audi Q5. Very affordable and professional I must say compared to other towing truck companies I called. I 100% recommend. Thank you for your great service!! read more

EMC Towing - Audi Q5 - Towing Near Me - New Caney, Texas

Words cannot express how professional and kind the folks at EMC WRECKER SERVICE are. Wade was my tow truck driver. I needed my classic truck towed out of my garage and into the one in my new home. With barely inches to spare, Wade did it and did so very well. I was planning on calling friends to help me push my truck into my new garage but this professional did so willingly with the use and maneuvers of his wrecker. Not only that, this driver was the nicest person I had met. He bore no Ill will in his demeanor and even struck up conversation complimenting my classic car. Wade treated my vehicle, my new garage and me with importance and care. Not only was the experience stellar, but it was the cheapest towing cost I found in the area for the job. I am recommending this company and it's people to all of my friends and family. Thank you EMC TOWING AND CARE CARE. read more

EMC Towing - Auto - Towing Near Me - New Caney, Texas

During the most recent encounter with the hurricane in Houston, I ended up, stuck in a ditch, latched in mud. Dalton was quick, friendly, and professional in making sure my family and I were safe. I highly recommend this company for anyone who needs a tow. To Dalton, thank you! read more

Great response time and super attentive to my needs. They even called to let me know when car was delivered.

First time here for oil change. I am very pleased!! The gentleman greeted me ask me what type of services Extremely courteous and professional. Was in and out in 15-20 minutes. Service with a smile. Highly recommended!! Joe you Rock!! Thank you TJ!! read more

The driver was so nice. I was in a rough spot. He was able to get to me quickly, and help me out

My vehicle was disabled while bringing a patient home from surgery at the vet's office. The heat index was 107 that day it was not a good situation, things quickly took a serious turn. I hit Google for a tow truck service. Less than 10 minutes after I called dispatch for help, an EMC Towing truck arrived. Not bad, not bad. Relief factor 10 of 10. All the more remarkable because it was lunchtime... (sorry Sir), on a Friday... and my vehicle was not in town I was just north of town. 20 minutes later I was within sight of home, vehicle and patient both safe. The recovery specialist quite literally saved my day, my patient and my wallet (teeny tiny service fee for critical and responsive professional assistance). Huge gratitude, all 5 of the gold stars. Will call again. read more

EMC Towing - Towing Near Me - New Caney, Texas

I've been going to EMC for 6 years for oil changes and tires. I've always experienced great customer service and affordable prices. Not to mention they have THE best waiting area compared to other auto repair places. Thank Bubba and team for all you've done to keep my car on the road. read more

At 5:30 am, my husbands ballpoint snapped and his front tire came completely off as soon as he pulled into his work parking lot. We called every tow truck company in Kingwood and no one answered. EMC was the only company that answered and had someone come out to help! The best part is, we didn't get scammed for a ton of money as we expected from having bad run ins with other companies in the past. We will definitely be using them again for future needs and will happily recommend their services! read more

EMC Towing is by far the best towing/tire/oil shop in New Caney. My family uses them for all of our oil changes and tire needs. Recently purchased new rims and tires for my truck and the tire guy Bubba went above and beyond to get me what I wanted and for a GREAT price! They get busy but anyone willing to poke their head into the shop to get noticed will be greeted by a knowledgable friendly worker and squared away quickly! I wouldn't trust anyone else in the New Caney/Porter area to touch my trucks. Life Customer here. read more

I was very disappointed tonight and I always recommended people your way. This evening a young high schooler locked her keys in her car and was very distraught and I recommended she call y'all because you are the nicest towing company I know. She had twenty dollars in her pocket and her parents went out of town and she expressed this to one of your drivers and he simply turned her down and tried to charge her 65 dollars. And told her no one would help her for twenty dollars to call back after she requested MORE money from family or friends. Her friend saw a wrecker pull into whataburger and she drove all the way from Gringos to go see if he could help them. Of course not even five minutes later he comes to the rescue of these girls. For FREE. And it wasn't EMC towing. read more

We drive out of the way and pass several other auto inspection sites to go to EMC Towing for our automobile inspections. We have used them for several years for all our yearly inspections. Great place, good people. In and out in a short time. read more

Nothing but fast and friendly service here, great people to deal with and very low charges for all services. I use them for all my maintenance, inspections, and all my tire purchases. I highly recommend you visit EMC towing, they will take care of your vehicle better than a lot of other shops. read more

Run from this place, as a Uber driver I get to sometimes see life from another's viewpoint on this particular day I picked up a rider she had been in a accident with a rental car & had spent the night in the hospital she was tired sore and had already been through hell and back, I drove her out to this place EMC towing, over 35 miles away, in New Caney, she'd asked me to wait she just wanted to get her stuff out of the car so I said ok, And went into the place to use the bathroom as she went into the place at first she was ignored for a good 7 minutes and then when a guy came to the counter he gave her all kinds of hell about he couldn't let take her stuff because she had no car rental agreement and he made no attempt to call the car rental place either long story short I had to take the woman back to the IAH to get a copy of the rental agreement at which time the rental car agent told her that EMC shouldn't have required the rental agreement the car was totaled and the they could have simply called to verify her I.D. But what worse of all I was left to wonder were they treating her this way because she was a lesbian or was it because she was black or maybe both I don't know but it was evident from my viewpoint there was a underlying dislike of this lady, and the way they glared at her. read more

Went for an inspection. Waited five minutes but nobody ever came inside and spoke with me, so I left. I never got more than a disinterested glance from the guys in th It was the sort of fast, friendly service you would expect from a tow/storage lot. read more

My son got into an accident and EMC towed his vehicle. We got his vehicle about two days later. The insurance company had to send another tow truck to EMC to get it to my home. We made it to EMC before the tow truck and paid to retrieve the vehicle but the tow truck got lost and took over an hour to get to EMC. The owner/operator or who ever he was called my phone and was rude and basically threatened to have his staff leave because it was taking too long for someone to come and get my son's vehicle. I could not believe how unprofessional he was. He also said that he would charge me for another day after we had just paid $315 to get the vehicle. Was it my fault that the tow truck in which the insurance company was responsible for sending got lost? No, it was not our fault because the tow driver told us approximately what time he would be arriving so we assumed he would get there at that time. The EMC guy was more concerned about sending his employee home who was doing nothing but waiting rather than show courtesy to customers and when I called him back to discuss how unprofessional he was he hung up in my face. Now this is the same company who told me over the phone that my son's vehicle wasn't drive-able or repairable and explained the process for turning the title over to them. We got the vehicle home, my uncle came over the next day, started the vehicle and drove it around the neighborhood with no problems. Not only did my son's car crank up immediately but was drive-able with no problems. All the vehicle needs is a little cosmetic work because only one side was damaged. EMC led us to believe it was totaled which was inaccurate. EMC should not have towed his truck to begin with. They ripped us off and almost took his truck because we were contemplating leaving it there thinking it was irreparable due to what EMC told me over the phone. I am totally disgusted with EMC and want the public to beware of their practices. We spent unnecessary money dealing with EMC. The individual with EMC who towed his truck took advantage of my young inexperienced son and did not allow my son to try to drive his truck home. The tow driver with EMC convinced him to believe that it was totaled and took it upon himself to take the truck to the lot because all they were concerned about was making money and using innocent people. I will never use their services in the future. I advise anyone to think twice before letting them handle your vehicle. EMC employees could use some training in professionalism. They should give my son his money back. read more

I used to go to a body shop down the street on FM1485 @ Loop 494 to get my car's safety inspection done because my grandpa was good friends with the owner, but they were always rude and slow, even when the owner saw me and we chatted. You'd think you'd get decent service from a place where you actually know the owner, but not with that shop. Finally one day I had enough and left then I ran across a sign for EMC. Ever since I now only go to EMC. They have always been friendly, and even when they are busy they run such a professional and efficient shop that the wait is never unbearably long. I had a pretty bad wreck one day and their wrecker ended up towing my totaled Lincoln to their lot; I stopped by a few days later to gather some personal things from the car and the driver recognized me and asked how I was feeling and told his co-worker who I was. The guy's co-worker asked how I was doing. I could tell they actually cared and weren't just making conversation. I don't think they'll ever give me a reason to go someplace else. Keep up the good work EMC! read more

I use EMC Towing for all of my inspection, diagnostic and towing needs. I have always received great service and helpful information from these folks. read more

I have used this business multiple times for my vehicles. The first visit was for an inspection and I was in and out in about 15 minutes. The people that I came into contact with were very friendly and helpful. I saw that they offered oil changes and tires as well and I returned within a short time period for an oil change which was also quick and reasonably priced. The service was once again professional and I liked that there was a nice area for me to wait in. read more