I made an appointment talking with Amanda at Byrd. She was so kind and understanding. I got an appointment next day so I was very excited since I did not have a working dishwasher. Amanda sent Paul to help me. He called and asked if he could come earlier. I said of course. He arrived and I explained what the problems were. He immediately went to work and fixed everything. I was lucky he was so knowledgeable since I have a Fisher Paykel two drawer dishwasher. He had everything up and running in a matter of minutes. He also ran both drawers to make sure they were running correct. They were. He was understanding and thorough. I highly recommend Byrd Appliance Specialists and Paul. I will definitely be calling them again if I need any appliance repairs since this is my first time using their services. I give them read more

Reliable timely affordable and dependable service. Well pleased with my order and repairs read more

They charge three times the price of the national average for repair. They want a 600 for something that should've cost 220.

My 11-13 year old GE side-by-side refrigerator died late Friday afternoon a couple of weeks ago. I packed it with ice and called Byrd to come repair it. I was told it would be $500 because the circuit board had to be replaced. (Byrd also charged less for the service call than a couple of other appliance repair services I called - $95 instead of around $130.) I decided to buy another and the Byrd repairman said Byrd would give me a $95 credit I could use to have them set up the new one regardless of where I purchased it. He also suggested I look at what Byrd had, brand new out-of-the-box appliances sold for big discounts. I looked for a new frig at two Lowe's, a Home Depot and Byrd Applilance Specialists' showroom, which is downtown on Airport Drive. I chose a Frigidaire French door 17.5 c.ft. frig with the freezer on the bottom. It was $1299 at Lowe's and less than $1000 at Byrd. Some of their appliances have cosmetic damage from being dinged and they are marked down accordingly, but this one just had a few minor scratches and I saved around $400 (if I include delivery/set up fees). From the original service call through the showroom sale through the delivery/set up I had a nice experience with every staff or repair person. The $95 I paid to have the old one diagnosed was used by Byrd to pay for delivery and set up. It's a beautiful refrigerator and much nicer than the huge old GE. If you are looking for either repairs or new appliances, go to Byrd before you decide on something somewhere else. https://www.byrdas.com/catalog/appliances read more

Boyfriend made an appt to have someone come repair a washer I bought from them a year prior. They changed his set appt to a day earlier and arrived then 15 minutes before the appt time as I live very close to their shop. I wasn't home yet and the tech left before I arrived. I called him back and he wouldn't answer, so I called the store and they said he had gone to the following appt and I needed to reschedule. If my appt was for 9-11 am, I don't understand why he was at another appt by 9:15? What was their appt time? Later, I received a bill in the mail for $95 for a missed appointment. I didn't pay it, I YouTubed how to fix my washer. And they turned me into the credit bureau for $95. So, if you don't like your neighbor or ex or even your friend's ex, call Byrd Appliance, set an appt the person knows nothing about, and months later, $95 will pop up on their credit report. read more

We needed a simple repair on our refrigerator. The initial visit to diagnose the tech was rude. He seemed aggravated to have to be there. I thought "maybe he's having a bad day ". Two weeks go by and we hear nothing. We call and they just hadn't bothered. Two and a half weeks the tech says he went to my house but no one heard him knock ( four people in the house). He called my wife who can't have her phone on her at work. He has my number but doesn't call. So he leaves. Then Byrd informs us it's a $95 missed appointment fee. I will not be extorted by a company with rude technicians. Tech didn't seem knowledgeable and he was rude. My 7 year old commented on his behavior!!! read more

Our dryer went out and was misdiagnosed by another vendor. We waited a month for it to be fixed and finally went to Byrd Appliance. Noel came to our house, correctly identified the problem, ordered the part and made the repair the next day. Noel was courteous, professional and prompt. Without reservations we would recommend Byrd Appliance and their technician, Noel. read more

People are nice and friendly but as Speed Queen specialists they couldn't figure out what was wrong with my SQ washer. Can't keep throwing money away guessing what's wrong. read more

A Psychic Reading I called this company to come out and FIX my washer. But what I got was a psychic reading at the customary charge of $79. The repairman (and I use that term loosely) came to my house, LOOKED at my washer and told me that I needed to order a sensor. Then he predicted the cost for him to come back, for another READING, I THINK NOT. So needless to say I will NOT be using this company again. I am out of a day of work, 79 dollars to the psychic, and I'm still stuck with a broke washer. read more

On recommendations from the app "Nextdoor," we contacted Byrd to repair our ice maker. Tim came and was able to diagnose and repair quickly as he had the part he needed to repair on his truck. Service was timely and efficient. We will use them for all of our appliance needs. read more

Half ass work. They came out and changed an igniter in my gas oven. The technician just cut and spliced the new igniter wires into the old ones. Instead he should have removed the old wires completely and replaced them with the full new igniter wires. Very displeased don't call them again read more

The technician couldn't repair our LG refrigerator. He explained the issue with LG parts and we received a minimal bill for the attempt and advice. Highly recommend them! read more

Wow! What can I say, these guys exceeded my expectations. They were able to diagnose the issue before I even took it in. They had the parts on hand, treated my washer as if it were their own, and got it back to me so fast. They told me it would work just like new and they were absolutely right, today I fell in love with my washing machine all over again. I would never trust my appliances to anyone else but Byrd. Thank you guys again for doing such an amazing job and going above and beyond for your customers! read more

Would recommend. On time. Explained what repairs may be needed and costs. Fast and had parts with them. The technician was Tim. He was great. Totally knew what he was doing and was very professional. Would be comfortable with him working on anything. Honest work for honest rates. Positive experience read more

Wonderful service! We are first home buyers and the first day of moving in, our dishwasher flooded. We called in a panic and in less than an hour someone was at our door. Knowing our situation (being new homeowners and just moving from out of state), they provided us great knowledge of our appliances, fixed everything we needed and answered every question we had. I will have them on speed dial for sure! Very polite, trustworthy and caring of their customers. Seriously, even with such a bad situation, they helped make our horrible situations much better! Also, we just got a new washer and dryer unit and he double checked the installation too! Best company we've found for our house read more