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    Emergency Service Restoration

    2.0 (4 reviews)
    Open Open 24 hours

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    DC Restoration

    DC Restoration

    3.7
    (12 reviews)

    This team is absolutely amazing. The time taken and attention to details made this a very Pleasant…read moreexperience. I'd use them again ( I hope not to). Use them is need. Lala and her team are fantastic!!!! Thank the team Lala..

    I would not recommend DC Restoration…read more They were recommended by Liberty Insurance as one of their preferred contractors, so I expected a smooth and professional experience. Unfortunately, that was not the case. Amber initially came to my home, took measurements, and told me she would work with my insurance company to obtain additional funds needed to properly repair my bathroom. After speaking with the insurance company, she returned and informed me that I would have to pay my insurance deductible before a project manager would even come out to begin the process. While I thought this was unusual, I paid the deductible in good faith. Things only got worse from there. I was then contacted by Barbora, who informed me that DC Restoration required 100% of the project cost up front, including all of the insurance proceeds that had been issued to me. The problem was that my insurance company had only sent me less than $800, yet DC Restoration was demanding that I pay more than $4,000 before any work would begin. The way Barbora handled the situation was completely unacceptable. She repeatedly raised her voice, was demanding, dismissive, and extremely difficult to communicate with. Customer service matters, especially when you're already dealing with the stress of a home insurance claim, and this experience only made things worse. There are plenty of restoration companies to choose from, and based on my experience, I would encourage homeowners to look elsewhere. A company in the service industry should treat customers with respect and professionalism. Unfortunately, that was not my experience with DC Restoration.

    Emergency Service Restoration - damagerestoration - Updated July 2026

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