I've been to many Dr offices over the past year taking care of my mom. The staff at Carolina spine…read morein cary are truly a breath of fresh air. Everyone is so nice, professional and friendly. The office is clean and modern. The doctor listened and is truly willing to try to help.

I Left With a Punctured Lung and Little Accountability... Please read before you seek care there…read more I underwent what I believed were routine trigger point injections, and what followed was one of the most frightening medical experiences of my life. Immediately after the procedure, I developed symptoms that ultimately led to the diagnosis of a punctured lung (pneumothorax). I required emergency treatment, hospitalization, and placement of a chest tube. I experienced significant pain, difficulty taking deep breaths, missed work, and weeks of recovery from an injury that never should have occurred during what was presented as a relatively straightforward procedure. What has been equally disappointing is how the practice handled the situation afterward. Rather than accepting meaningful responsibility or attempting to make things right, I received what amounted to an apology accompanied by statements that the procedure was performed within the standard of care. Their position was essentially that complications can happen, and therefore no further action was warranted. In my case, I was never informed that a punctured lung was a risk of the trigger point injections I received. Had I understood that risk, I would have asked additional questions before consenting. Patients deserve informed consent that is specific to the procedure actually being performed. While the practice stated they reviewed my case and even identified opportunities to improve their documentation and procedural processes, those acknowledgments have done nothing to address the physical pain, emotional distress, lost income, and disruption this complication caused. Mistakes and complications can occur in medicine. What defines a practice is how it responds when they do. I expected accountability, transparency, and a sincere effort to resolve the situation fairly. Instead, I was left feeling that protecting the practice was more important than caring for the patient who was harmed. I hope future patients never experience what I did, and I hope the practice follows through on whatever changes they identified during their internal review. My experience, however, left me deeply disappointed and without confidence that patients are truly supported when serious complications occur.

Care is way better than 1870. They have antibiotics, anti…read morevirals, and joint replacements, cardiac stents. No draining of evil humors. They have propofol, no chloroform or ether for these anesthesiologists! They also serve people of all ethnicities and take most kinds of insurance. Can't say enough about this place compared to what we had 150 years ago

THIS REVIEW IS SPECIFICALLY ABOUT MY MISSING PROPERTY! I was…read morehospitalized at UNC Rex from May 21, 2026- May 29, 2026. Knowing the complexity of my many chronic health conditions and my long medication list, it would be important to me and the staff if I bring my detailed medication list, so I emphasized, many times to make sure my property arrives to my room with me, yet, it was lost for 24 hours hours. During that time, after a complex spinal surgery, I wasn't given my correct medications, or the correct doses at the correct times, which happens frequently when I'm hospitalized, not only at Rex. Once it was found, after I complained to Patients Relations, the head of security came, but for reasons I still don't know. He did a good job explaining how the security process was supposed to work, but he didn't explain how my property got missing. especially, after me emphasizing it's importance to my hospital stay. It was as if he couldn't realize the procedure wasn't relevant. What's relevant is what actually happened and why. His explanation was the most incompetent, unprofessional, and unethical explanation imaginable. His staff members were sleep so he, evidently, didn't think that losing my property was worth waking up his staff members, who knew the details of what happened. As if that wasn't demoralizing enough, he then told me to file a complaint while walking out. Mostafa Foluke'.

Everything at Emerge Ortho is first class. Dr. Gilbert is an outstanding caring, empathetic, good…read morelistener, demand for high quality and safety, first class hip and knee orthopedic surgeon. He is my angel, saviour, and model medical professional. The staff from front desk to checkout were friendly, well trained and professional. I had two hip replacements by Dr. Gilbert that significantly improved my quality of life and eliminated my severe pain.

I fell at the airport on the way to Las Vegas and broke my femur. This was on a Sunday, Dr…read more Whitlock operated on Monday. After researching my injury, I read it was a rare break because it started at my prosthetic knee and formed about a 9 inch fracture. I am thankful to be at WakeMed. I had very little post operative pain and was accepted into WakeMed Rehabiltation Hospital. I am sure Dr. Whitlock played a part In this. I could not have had a better experience.

Lexi at the front desk is unnecessarily rude, cold, and unhelpful. I asked about scheduling…read moreadditional OT appointments 2 weeks out so that there would be no break in my biweekly appointments for tennis elbow given that's what the dr ordered for 6 weeks, and she told me no need to schedule at that time as I had 2 appts the next week. Well, the following week when it came time to schedule for the following week, nothing was available. Given it's her JOB to schedule, so she intimately knows that appts book quickly so you need to book several weeks out, it's inexcusable she brushed me off this way. Zero compassion from her. She should NOT be in a customer service role. Put her in back office away from patient interactions.

Absolutely love Justin Scruggs, DO for Pain Management. I was a patient of his from 2015-2022 when…read moreI moved to the beach. He is compassionate, listens intently and makes a treatment plan to help alleviate pain in your spine.

The PA I saw did not care how much pain I had been through since August 27th. He gave me…read moremedication to take at night to sleep. Had no concern about the day to day pain I was dealing with from a pinched nerve. I do not recommend this practice nor this PA.

Spinal pain clinic Was kept waiting months before had an…read moreMRI. TERRIBLE PAIN RUNYON Tried one procedure that didn't work said there was nothing else he could do for me gave me opiates Jude carr PA. Saw him briefly after Dr Runyon left more opiates and ordered a MRI up until then they didn't know what was wrong with me! I went to Drl Liu. I had researched online and found lots of other procedures I asked her if I could get an epidural and got one right away only got real results from her Take away: Don't wait in pain so long change doctors I had my spinal fusion procedure in August and found Dr Liu in January I had almost given up I asked her to do a procedure that I had found online an epidural and she did it right away and I'm waiting for it to kick in after months of extreme pain. I didn't have any pain before the surgery surgeon was doctor Crutcher If you're not getting results search online that's how I found the epidural Jude Carr just kind of brushed it off. Dr Liu was outstanding she gave me my epidural immediately Be your own advocate!

Dr. Schweitzer and Dr. Brown walk on water! They are the best! My mom's ankle was literally…read moreattached to her leg by one tiny bone and Dr. Schweitzer did a FABULOUS job. Just amazing. He encouraged me to call him at any time if I had questions. He actually returned a call while on a break during a lecture he was giving in San Diego!!!!!!! I felt horrible bcs I had a stupid little question but he reassured me it was fine. I love this guy. Dr. Chris Brown - I and my mother concur with his out of state patients who were in the waiting room - he is a miracle worker. He literally changes your life from one of misery and depression to one that is mobile, active, joyous and forward thinking. If you ask 10 MD's who they would send their parent to for spinal issues, they would all say Chris Brown. Karen weaver

Had to get an MRI here…read more My appointment was at 7am on a Sunday morning, I was told to arrive 30min before. I arrived at 6.30am and the doors were still locked. I stood outside with another patient and the security guard on duty. I Wear a Dexcom G7 CGM for Type 1 diabetes, I didn't find until it was time to go into the room for the MRI that I would have to remove my CGM sensor to get the MRI. I should have been messaged through the my chart portal not to wear the Dexcom G7 CGM, these sensors cost money and I had to trash a brand new one. What's the point of filling out online check in days before if they're not going to communicate the simplest things. The MRI took about 20Min

I was told I would walk 4 hours after my spine surgery. I was awake at noon after surgery and by 7…read morep.m., and several requests to walk, nothing happened until I texted my Doctor at 9:00 p.m. THEN I WAS WALKED Their Posh Care 8-part video on what to expect before and after the surgery was NO stars. They showed a couple receiving packets of information and how much information would happen. I had a few phone interviews but no paper instructions or an email with instructions they may have given me by phone. My Doctor called the night before making sure I had not taken certain meds. I told him I didn't know I shouldn't have taken the meds I did. I told him I had been called, but no physical information was given or sent. The video shows people getting PACKETS AND SPEAKING PERSONALLY. This is inexcusable. This is serious surgery...not a tonsillectomy. I went to the hospital a day before the surgery because I needed to make sure I had a caseworker, as there was no one at my home for almost a week after surgery so there was no care aid. My insurance pays for 20 days of facility care. I never saw a caseworker. The caseworker called minutes before my Doctor walked in to discharge me. I left with my son to their family home where there was no bed on the first floor. After spine surgery, you cannot go up a flight of stairs. I SLEPT ON A COUCH FOR THE FIRST TWO NIGHTS until I chose to go home where there was at least a bed, but no home help. For whatever reason, after I was home for a week, I felt like I was buckling after I got out of bed one morning, and had a dresser to grab and stabilize. After that, I ordered a recliner to sleep in. I have been sleeping in a recliner for over a week because I fear getting in and out of bed. I even worked with the Occupational therapist on this and showed her how I was getting in and out. The problem is BOTH LEGS DO NOT SHIFT TOGETHER. I was stressing my back getting in and out of bed. I remained challenged to get in and out of my bed and there had been no videos on how to do that. Just verbal instructions. There definitely should be some care videos!!! Here is one from Nebraska Spine that might serve Duke well. Tutorial videos getting in and out of a car, and bed would be brilliant. How to get in a car https://youtu.be/IoyCK-mz5RE?si=fl2QXi-GnE-sXVX8 In and out of bed https://youtu.be/gWys8QnClbk?si=a23ayVPbwKv8fYJ1 After I returned home there was a survey I sent a review and received a feeble apology. Apologies do not cover how serious this is. I would NEVER WANT ANYONE TO GO THROUGH WHAT I WENT THROUGH. I would give a few of the nurses a solid 5, but the shift that was supposed to walk me, and the nurse that did walk me that night, didn't have the bedside presence and concern the others did. I am now 5 weeks out and am beginning to search on YouTube to see how to manage my pain!!!! Thanksgiving was awful, and that is what has precipitated this email. I was told I could drive at my three-week check, but I have found that I pay a price for driving and doing too much in a day. The problem is, "what" is too much. It's trial and error. Most of these posts are from several years back. This review reflects only the hospital. I feel that Duke should make sure patients get the care they propose. Their 8 mods do not represent my experience.