From the front desk, to Nancy, to Dr. Mueller the caring attitude and competency were outstanding…read more I can recommend them without reservation

I've been to many Dr offices over the past year taking care of my mom. The staff at Carolina spine…read morein cary are truly a breath of fresh air. Everyone is so nice, professional and friendly. The office is clean and modern. The doctor listened and is truly willing to try to help.

For nearly five years, I lived with constant knee pain. I saw so many doctors and therapists, all…read moreof whom treated the knee directly, but nothing ever changed. Then I met Jon. He asked me to lie on my stomach and try a movement that seemed completely unrelated. I honestly thought he was mistaken -- but he wasn't. My knee pain was actually coming from my back, and once he treated it, the pain disappeared. I've since moved away, but while visiting family I went back to see him for hip pain that had been diagnosed elsewhere as hip impingement. Jon immediately focused on my back again, and within two sessions I'm already feeling real relief. He has a rare gift for identifying the true source of pain. I trust him more than any other PT I've worked with.

"Four visits should do it," Jon Weinberg confidently said during my first visit to Team Care…read morePhysical Therapy. I thought, "Yeah, right. This guy is nuts!" After years of persistent back issues, the idea that they could resolve quickly--let alone in four visits--seemed impossible. Turns out, I was wrong. Two weeks after my fourth visit, my back feels fantastic. I'm back to splitting wood (using a hydraulic splitter--hey, I'm 68 years old, so let's not get ahead of ourselves), which involves a lot of bending and lifting. If I feel soreness creeping in, a few quick McKenzie exercises work like magic--everything shifts back into place, and the soreness disappears. I stick to the prescribed exercises daily, and not only is my back holding up, but my posture has improved too. I couldn't be more pleased with the results. Jon and his team are true professionals who make you feel at ease from the start. Their enthusiasm for the McKenzie Method isn't hype--it's supported by years of research, evidence, and clinical practice. For me, though, it's the real patient success stories that resonate most. Count me in as a believer. Thanks to Jon Weinberg and the Team Care Physical Therapy crew, I'm living proof that this approach works.

I had a TT at Duke Ambulatory Surgery Center on 9/2/25. I would like to commend the entire staff…read morefor their professionalism, compassion, and excellent care, from the front desk through discharge. A special thank you to my night nurse, Richard, he was incredibly patient, caring, and went above and beyond to make sure I was comfortable. He made a significant difference in my recovery. The only downside is the rooms are very small and not set up for an overnight guest (just one chair, not very comfortable). If you're accompanying someone overnight, I recommend bringing a sleeping bag or a small inflatable bed. Other than that, my experience was excellent, and I truly appreciate the care I received.

I had knee surgery in March 2025. The business office sent me an estimate for surgery ahead of…read moretime. When I got there on the day of surgery, they wanted me to pay all the money up front that they had estimated that I owed after insurance paid. I hadn't even had the surgery yet and they wanted all the money up front before surgery happened. I told them no, I have good insurance so I knew the bill would get paid AFTER surgery. The business office grudgingly agreed to send me down to surgery. The nurses were great, the drug Doctor who put me out was fantastic as well. But I got an infection in one of my incisions that did not become evident until 5 1/2 weeks after surgery when the upper incision started leaking yellow liquid out of my scar. That led to other complications caused by the infection and it all was a nightmare. The Amulatory center refused to send a coded bill to my insurance company so I had to request one from Duke business office and that took a while. It is now 3 months later and this is still not resolved.

From the first phone call, the practice has been great at supporting our family. They listened and…read moreselected the best match for our child. We were seen on time and the staff was kind and welcoming. My daughter is in fact injured however they were positive and helped give a plan of action. We hope to have her back on the track in no time!

Raleigh Orthopaedic has an office in West Cary at Panther Creek. It isn't far from 540. Panther…read moreCreek has a Surgery Center as well but I just had an office visit. The Main Entrance is on the 2nd Floor and there were signs stating that. The Raleigh Ortho Clinic shares a space with UNC Ortho. There was a check in desk for each with a shared waiting room. The examination room had the typical Raleigh Ortho decor so I am not sure if the exam rooms are shared or not. I've been seeing Dr. Jernigan for my hand injury and am glad that I can be seen at various clinics based on my schedule.

I've had an amazing recovery with my total shoulder replacement surgery, and my hand therapy is…read moregoing real well there too Michael and Thomas is help me regain up to at least 60% of my movement in my arm and hand and I am giving me a real opportunity to improve. I'm finished with my shoulder therapy and will continue by Michael's technique at home to continue in my recovery, and have a couple more surgeries to improve movement and will lessen pain. I've been in therapy with my hand before, but this super exceeds anything I expected, and I recommend them highly

I took my mother who was in need of physical therapy to this location, and she saw Stacey Head. At…read moredoctor's orders, my mom needs physical therapy in 2-week increments. At her first appointment, there was inclement weather, and we completely understand Stacey's concern for her children's whereabouts. However, I felt it unfair that my mother lost time at her paid appointment due to this. Stacey told her she had another client directly after her, and she refused to go over exercises with her. In addition, the location was unable to schedule her next appointment until March 2020, which was more than 7 weeks out? How is it that you accept a new patient, and you fail to accommodate? The office called several times with cancelations for the same week she had therapy? She did not need therapy the same week, she needed an appointment 2 weeks thereafter. They told us they are short-staffed and Stacey was the only therapist on hand. How is this our problem? I will say the other Duke locations are great, and they are very accommodating, but I would not go back to this particular location again, even if it closely located.

Over my lifetime, I have had multiple surgeries and recoveries. NC Specialty Hospital was the…read morefriendliest, most efficient care facility of them all. The nurses, nurse assistants and PT were all local and many had worked there many years. The morning hustle on the surgery days is incredible and everyone had prompt care. I also appreciated the follow-up the day after release. They even made sure my wife was comfortable.

Doctor owned hospital. Knee replacement surgery was on time and successful, without complications…read more One overnight in a private room with private bath. Comfortable. A Physical Therapist came by first day and provided basic exercises and taught how to walk with walker. Nursing care was haphazard. Ringing the bell to get attention often resulted in 15+ minute delays (no fun when you need to use the bathroom and you are told you cannot go by yourself, but have to be attended by a hospital employee). IV fluid delivery malfunctioned, setting off alarm, and no one came to check on it.

This practice appears to have significant issues with doctor AND patient retention. In the 3 years…read moreI was there, 2 Physicians Assistants, and at least 3 patients, were released, kicked out of the practice. YES, releasing patients is a thing, typically VERY rare in the industry due to the downstream impacts of abandoning patients, but 3 in 3 years, clearly not for this practice, and 2 PA's too in that time? One has to ask what the heck is going on over there?! Why are they having so much trouble keeping doctors AND patients? What is the common denominator? Say it with me....POOR MANAGEMENT! There is much more I have to say on this subject but need to refrain in this forum. I will say to anyone else in this situation, it isn't right, and don't be bullied with what appears to be iron clad paperwork...

On 8/5, I canceled an appointment with a Physician Assistant more than 24 hours in advance and…read morerescheduled for 8/9 to see my primary physician. Despite proper notice, I was charged a $100 cancellation fee for an appointment I never attended. The charge is unjustified and not a medical service fee. I was on short-term disability and needed to meet my physician to complete insurer-required paperwork. I've since received repeated past-due notices and payment demands for this disputed amount. The clinic also sent notice that they will not accept partial payments, raising concerns about unfair billing practices. When I raised my concerns in writing and advised that I intended to file a complaint, I received a text message from the office manager, Dr. Gruber, accusing me of being "threatening." As an African American woman, I found this characterizes my professionalism unfairly and offensively. I am requesting: Removal of the $100 charge. Written confirmation that no further billing or collection attempts will occur. I have pursued this through the BBB, the Department of Consumer Affairs, and other consumer protection channels. This complaint is to show their unfair billing, poor communication, and discriminatory treatment.