I'm so happy I got my lips done with laser away! I was a little scared because I didn't know who…read morewas injecting me at first but they are very professional. Karen, my injector, did a wonderful job guiding me through the process. She helped balance out the evenness in my lips and gave me exactly what I told her! I also love that I payed everything upfront before getting them done. At another med spa I had been to you pay after and are required to tip. Obviously I would tip, but with laser away its all up front which is great! The only thing that I feel like LaserAway could have is music while patients are getting their lips done/other procedures. I've been to another medspa before and they did that and I like it. I will be back!

I came in for a tattoo removal and filler consultation, was very clear about what I wanted, and was…read moreassured they could deliver exactly that. Based on their confidence, I paid upfront for tattoo removal and 3 syringes of filler. Right after the first tattoo removal session, I was told the tattoo removal wouldn't work because of the ink color -- something they absolutely should've mentioned before selling me a package. With the filler, I was only given half a syringe (with no explanation until after I paid), the filler was placed wrong and was injected on the inside of my mouth as opposed to around the lips where it's supposed to go. It was done in small section so you could see where the product was and wasn't. I was told that it would need to be dissolved because I had a bad reaction- I've been getting filler for years, but again trusted them, so I got it dissolved and came back. When I returned to get the rest, they told me they'd thrown it out because "they can't store it so I need to purchase more" Again -- never disclosed until it was too late. I asked for a refund and was told several times it was being processed, but months went by with no response. I followed up constantly, stayed patient and respectful, and was either ignored or brushed off. Finally, someone from their national office called me -- he was rude, aggressive, and sarcastic from the second I answered. When I asked him not to talk over me, he paused for a full minute just to say, "Just wanted to make sure you were done before I was allowed to speak." Then he hung up on me when I address his behavior. I spent thousands of dollars here and got nothing I was promised. Now I have no thousands of dollars in credits that I will never use. They lie to make the sale, botch you, dodge accountability, and treat you like an inconvenience if you ask questions. Worst customer service I've ever experienced. I never wanted to embarrass myself by sharing photos of my lips, but want to help anyone else who is considering going here. Save your time, money, and sanity -- go literally anywhere else.

First off I had no clue this location was here near my place and I've been driving further to the…read moreDallas location at Park Lane. So grateful these ladies are here! I was greeted by Leetha(apologies if I spelled you name wrong), but she is so amazing and vivacious. My Nurse for the day Sidney did an amazing job , inquired about how my treatments have been going thus far for laser hair removal. She listened to my concerns and made alterations as needed. She checked on me throughout the treatment , and gave recommendations as well. I wish we could pick out nurses every time but ... I understand schedules. Nevertheless I look forward to completing my remaining sessions here!!! Thank you ladies.

Taylor is hands down the best laser technician I've ever had, and I've been to several laser hair…read moreremoval clinics over the years. She's incredibly gentle, explains her technique and the process clearly, and checks in every step of the way to make sure you're comfortable. The new Addison clinic is beautiful, clean, and welcoming -- and LaserAway has consistently delivered the best results I've seen. Taylor truly sets the bar for exceptional care and results.

Love UPKeep! The sweetest staff that wants to make you feel your most beautiful self. They are also…read morealways running great sales and deals- check UpKeep Med Spas Instagram or website for that week's deals. Highly recommended !!

I have done RF microneedling and Botox at Upkeep and highly recommend! RF microneedling was with…read moreAleigha and she was amazing. Then Botox was with Anna and she did a great job too. They make you feel comfortable and make sure you have all of your questions answered. Make sure to check their instagram because they have good specials on all sorts of services. The location is also super clean and cute and pink!

I came here to get my Medusa switched out to a longer bar because my original piercer at a…read moredifferent shop pierced it with such a small bar there was no room for swelling and it was sinking into my lip. While there was a language barrier, the piercer still accommodated me and we figured it out. He let me know I can switch it out to the original jewelry once the piercing has healed more. It already feels much better!

Me and my boyfriend went in wanting to get matching and a separate tattoo. We went on a Sunday at…read morearound 4 and he (Paul) got to us 5min before closing. Only to tell us that he would design a tattoo and give it to us to see approve. We have a deposit, and we were supposed to get a design within three days. After a whole week without him contacting us we texted him and he took two days to give us a copy and pasted picture from the Internet. After telling him that that is not what we had originally agreed on he told us that he would give us a new picture. After another week without him telling us anything we texted him again and he took two more days to answer and told us that he was busy with other clients. It has been about 2 months now and he never gave us a drawing and he refused to give us the deposit back. Moral of the story: stay away Paul will rob you.

Katriece's service is outstanding every time I get laser. She is very knowledgeable about her work…read moreand has great memory to make the experience personable. I highly recommend this place because of her.

Came to Ultimate Image almost 4 years ago for laser hair removal since they have lasers that work…read moreon darker complexions and had a wonderful experience with Katrice! Last month was looking into getting laser hair removal for a different area and was happy to see that Katrice was still there! Packages are affordable and the service is excellent!

Amazing experience. Ideh is talented, professional, honest and calming! Every time I see her she…read moregives me her full attention like I am her only patient and my face is her face :) She does the best work I've ever seen and she is absolutely worth the wait! I would never let anyone else ever touch my face.

I waited 30 minutes for my appointment with Ideh. She finally came out and asked me what I was…read morethere for - twice! Apparently, she doesn't know her own schedule. I told her CO2 for my hands. She said she would give me a consultation and decide what was best for me. That's not my idea of good customer service. I don' like her superior attitude and I will never go back.

Unbelievably rude, unreliable, and unprofessional. Was a no call no show for an appointment I let…read moreher choose the time for. Also, read the other one star reviews on Groupon where she responds and berates other people for not showing up. I would recommend spending a little more money for someone reliable and competent; and one who also prioritizes customer service. I usually tip big and I'm so glad I saved my money for elsewhere :) thanks Jennifer!

Just wanted to give a shout out to this business exclamationg energy in the salon amazing results!I…read morelove it here please give jennifer a shout and come experience all the goodness!!