This was my first hydrafacial with Syndney. But not first time at Rejuve (been going here since…read more2019!)She was phenomenal, so sweet and helped me create content. She made me laugh and truly made me week better. She recommended a replacement for my Epionce cleanser because I've been having to use too much of it to get make up off.

POOR CUSTOMER SERVICE . . . they were texting like crazy to get me in for a digital skin analysis…read moreand so I went. I arrived 5 minutes early and had to wait 20 minutes. Since I was on my lunch hour, I inquired as to when I might be seen to which they became angry that I even asked saying they were busy although I was the ONLY PERSON IN THE SPA!!!! I never received my digital skin analysis even after inquiring about it. It bothered me because it seemed to be a waste of my time to visit the spa without the analysis, so I inquired again via text. NO RESPONSE. But, rest assured, they still keep sending me ads for other treatments! And yes, they have replied to that number in the past. JUST POOR, POOR CUSTOMER SERVICE!! Bet they don't treat those Dallas Cowboy Cheerleaders this way!!!

I recently had two facial treatments with Hayley, and my experience was excellent. As a…read morefirst-timer, I had some anxiety going in, but she put me at ease. Hayley was incredibly helpful, walking me through each step and explaining what to expect in a way that felt reassuring and never overwhelming. Her knowledge and warm approach made a big difference. I'd highly recommend her, especially if you're new and a little nervous like I was. The front desk team is amazing as well! Very helpful and knowledgeable about their products and treatments.

Always greeted with a super friendly and kind demeanor. I love my injector, Haley Rome and drive…read moreclose to an hour to be treated by her. They have a great booking system online and are transparent with their pricing prior to receiving anything. Haley also addresses any inquiries you might have without committing or pressuring you to pay for things out of budget on each visit. It's hard to find such a welcoming staff in an industry that's full of mean girls and skin spirit has everything you are looking for! Thanks for taking care of me!

Amazing experience. Ideh is talented, professional, honest and calming! Every time I see her she…read moregives me her full attention like I am her only patient and my face is her face :) She does the best work I've ever seen and she is absolutely worth the wait! I would never let anyone else ever touch my face.

I waited 30 minutes for my appointment with Ideh. She finally came out and asked me what I was…read morethere for - twice! Apparently, she doesn't know her own schedule. I told her CO2 for my hands. She said she would give me a consultation and decide what was best for me. That's not my idea of good customer service. I don' like her superior attitude and I will never go back.

So I literally have had PTSD from all the meds spas that I have attended in my past…read more I have to say that Lily Med Spa made me feel good from the day I booked my appointment to the day of my actual appointment! I scheduled for a hydra facial and at my scheduling I was given some new product and educated on how it would help prep my skin for my appointment! The product that was recommended has be life changing! I seen results with as soon as the first morning and night routine! When I arrived for my appointment about 3 weeks later I had a lot of inflammation as it was the week before my cycle. I was informed by Jeana that she just wanted to clean my skin thoroughly and do some extractions. Honestly, I never had someone service me based off the current health of my skin. That is something that makes me feel comfortable to come back to stay dedicated to improving my skins health here at Lily Med Spa!

Great service. Tama has over the years balanced my face and keeps me looking fresh without looking…read moreover done. Austin runs the front like a champ and he's very knowledgeable.

I'm really disappointed with this company. I received four Emsculpt sessions and, after the fourth…read moresession, was admitted to the ER for Menometrorrhagia. I had already paid for two more sessions but was advised by the doctors to quit this treatment. I later learned that I also had ovarian cysts on both ovaries, something that I've never had before and have been told that there have been reports of this by some people after Emsculpt. I notified this company and asked if there was any way I could use the money I paid (over $1k) for a different treatment in their office and they refuse to return my phone call. I've called almost every day for two weeks and they promise they'll call me back but they never have. Not once. Beware to anyone going here that if you have a negative reaction to their treatments, they won't work with you to use your money for something else. Unfortunately, they lost a loyal customer.

Came here for my first time getting fillers and couldn't be happier with the results. Started out…read morewith a virtual consultation, the doctor and I discussed what I was interested in and then she gave me a few options to get my desired results. I also asked for her opinion on where else I could benefit from getting fillers and what I appreciated most was that she only recommended places she thought I could benefit from, she wasn't trying to sell me a bunch of extra stuff which is really important when we're talking about altering someone's face. The actual appointment went great. My injecting nice was friendly and she made the process very easy. I told her what I was looking for and she matched me with the type of filler she thought best met my needs. The actual injection process was quick, minimal pain (due to the numbing cream it just felt like a strong pinch), and I ready to leave after spending about an hour there. I highly recommend this location and already have my second appointment scheduled for my next treatment area.

April is wonderful! First time getting a chemical pill she put me at ease. Very knowledgeable about…read moredifferent services that I needed to do for my skin care. Excited to go back to get the rest of the treatments completed.

Omg I'm soooo happy I found NWME! The booking process is seamless & the staff is warm like an apple…read morepie. The owner Apryl is truly passionate about skin. Being a woman of color it's hard to find someone who can care for your skin with such details. I'm glad I took the leap of faith & trusted the process of new hands. Even tho I side eye Apryl each time she reaches for that needle, I know the end result is going to be worth the pain. Lol. This spa is #BarbieApproved

I purchased a discounted package for facials back in Feb 2020. Due to COVID I did not schedule to…read moresee Kelsey until July 2020. Although, I had purchased the package I still had to spend $25 to schedule my appointment. I went to my first appointment without a hitch. There were three more to redeem. That is when the problems began. I scheduled my appointments at least six times. I showed up for my appointment on at least two occasions and the doors were locked. The other appointments were cancelled last minute only to be rescheduled and cancelled again. I asked for a refund. Kelsey promised several times to issue a refund. It's been about 3 weeks and I still have not received the money. She has also stopped responding to my text and calls. Kelsey is a nice person but has not run her business professionally or ethically in my opinion. I have contacted the BBB and also plan to take her to small claims court.

I just had a facial with Neo, he did an amazing job! I left…read morefeeling so refreshed and my face looks and feels rejuvenated. Usually my face looks like a lobster after a facial, but it was only slightly pink due to the exfoliation! He did the best dermaplaning procedure I've ever had also. Super thankful for him! He's super talented and very sweet. Definitely will be back.

What a great experience. Annie took the time to listen to my concerns about the bags under my eyes…read moreand then made recommendations on how to best approach treatment. We discussed other areas where I wanted to look more "well rested"and Annie came up with a treatment plan over several phases. I'm happy to report I just finished my second treatment and when I look in the mirror I see younger eyes and fuller lips and an overall more rested looking face. I wanted something that looked natural and Annie definitely delivered. Now, I can't wait to return for the next phase. As someone who's in their wiser years I appreciate the consultative approach that Annie took by not only addressing my aesthetic look but also the health and improvement of my skin texture and elasticity. I've already recommended Annie to several of my friends and family members. If you're looking for someone who offers a full range of services and where you can be confident in their expertise, then look no further, Annie is the person to see.

I reached out to Aesthetic Intelligence through their website because I had several questions about…read moretheir services and pricing before deciding whether I wanted to move forward. Instead of answering my questions, the conversation turned into trying to get me to pay $100 nonrefundable deposit to book a consultation for my questions. As a potential client, I don't think it's unreasonable to want basic information before committing money to a consultation. I repeatedly tried to get answers to my questions so I could determine whether their services were a good fit and within my budget. Unfortunately, I never received the information I was asking for. What made the experience even more frustrating was that once it became clear I wasn't ready to pay the deposit without additional information, communication essentially stopped. Rather than addressing my concerns or answering my questions, I was ghosted. The entire interaction felt more focused on securing a deposit than helping a potential customer make an informed decision. Maybe their services are great, but based on my experience, customer communication and transparency during the inquiry process were disappointing.