Updating my review. I moved out a few months ago…read more The deposit charges were a bit on the high side, in my opinion: -They withheld $90 for misc. cleaning charges (after we spent hours cleaning the apartment.) -They withheld $28 to replace the drip pans. (more than market price) -They withheld $114.50 for carpet cleaning - probably illegal (see Elyse De Stefano v. Apts. Downtown page 13) -They also charged $75 to repair a countertop that I burned. It was my fault and I'm not really complaining, but Karen previously told me that she thought she could get it repaired for a lower cost. So about $300 out of the deposit for a 4br...probably decent for IC, but I thought it could have been cheaper. Here's why I'm still willing to give them a 5 star rating: -They were extremely friendly, helpful and professional throughout the lease. -Maintenance response was usually only a few hours for minor stuff. They care about the quality of the property, and , e.g., responded immediately when I noticed a leak in the laundry room. -Halfway through the lease one roommate went broke and announced that he was going to break the lease and not pay any more. Another roommate had to move out for personal reasons. Karen helped us to deal with subletting 2 rooms and eventually helped us negotiate a deal with the first roommate so we didn't have to take him to court over the rent. -Even after we've moved out, Rae-Matt still forwards mail. None of my previous landlords have done that for any length of time. -They never once charged a late fee even though we were late multiple times on rent. -Tons of other minor things throughout the year that I've forgotten by now. I'm still slightly bummed about the deposit, but I didn't really push it too much with Rae-Matt because I felt that they exceeded my expectations in so many other areas. I would definitely rent again.

I lived in your apartments for 3 years and had a great experience! Landlords were very responsive,…read moreit was a safe area, and I had the best neighbors. Thank you!!

I would not wish them upon my worst enemy. They will turn your life into a nightmare for the…read moreduration of the lease and beyond. There "free" internet does not exist. It goes out constantly and xwires, who is the provider, never returns your calls. I have not had it for a month, although they claim that the technician will get in touch with me in 24 hours. That was a month ago. I tried calling back 4 times with the same outcome. Still waiting. The office tries to penny and dime you at every convenience. The lady who answers the phone once told me that she would rather email me the lease instead of sending it by mail, so that she could save the stamp. They cashed my check for the application fee and then claimed I never paid. I had to go to the bank and get a print out showing the cashed check to convince them. Once i placed a maintenance call and they wrote down the wrong address and never showed. When we called back they said that they went to the place and there was nothing wrong. The onsite manager does not know anything and just tells you to call the office. The bottom line is that they are only nice until you sign the lease and then be prepared to have to wait for any services for weeks or months. The lady in the office is extremely patronizing and calls you hon.

Don't sign lease with this company!!!!!!!!!!!! Like everyone else said, this cheap company would…read moretry their best to deduct money from your pocket. We cleaned the house three days and it's cleaner than we moved in and now we are told that we are charged about thousand dollars for apt and carpet cleaning (I really want to see how clean it is after they cleaned up). The old white hair front desk woman with glass on is so rude and no any patient .don't expecting she would look at you when you are talking to her .never seen a proper company would have a front desk lady don't know manners. I don't know how can she stay in that company such long time??? What a jerk!

My daughter was moving to Iowa City to start her medical residency. The market was extremely hot…read more Dann helped her find a great home. He really knows the area and has a passion for his customers. His customer service is great. He follows up. He stays in contact. We were doing much of this remote. He would do video walk thurs, FaceTime, etc. A local realtor in our area recommended him and we could not be happier with the service Dann provided.

When we moved to Iowa City two years ago, the University of Iowa (my husband's employer),…read morerecommended us to Dann Coffey with Coldwell Banker. Dann showed us around the city and introduced us to various neighborhoods. Right off the bat were were impressed by his knowledge about and passion for the Iowa City area. We had decided to rent for our first two years until we could confirm whether or not we liked living in Iowa City. And as it turns out... we love Iowa City! Dann was fantastic through the entire home buying process. He was knowledgeable about the various neighborhoods, looked up everything we needed to know about each home we toured, showed us a large scope of homes to help us find exactly what we were looking for, and kept in close contact with us between meetings via phone calls and text messages. What I appreciated most about working with Dann, was that he has a history working with contractors and was able to give knowledgable advice regarding how much we could expect to spend on the various updates we talked about while touring each home. As picky as we were, we finally found "the house" and despite it getting five offers on the first day, the offer Dann helped us put together was the winner and we even managed to stay under our budget!

We would like to recommend Whitney Russell as a realtor very highly. She is with Urban Acres Real…read moreEstate, an independent, agent-owned company that serves the Iowa communities between Iowa City and Cedar Rapids. Whitney helped us find a new home in Coralville, Iowa. We were from out of state and did not know the area at all. We also were not sure for a time whether we wanted a house or a condominium. Whitney showed us many, many properties with patience and humor. She was always low-pressure and calm. She was very helpful during the walk-through of each property, pointing out its strengths and weaknesses. She also got back to us promptly with answers to our questions. And she was very knowledgeable about each property's community. Whitney's husband, Ben Russell, was a huge asset for us, as well. As a former banker and now also a realtor with Urban Acres, he made himself available to us to help crunch numbers and answer more technical questions. Whitney called us as soon as the condo that we ultimately bought came on the market. By now she knew us well. We fell in love with the condo at our first visit. This new listing already had two other offers on the first day. Whitney guided us through the process of making the winning bid and then going through the complicated paperwork to actually purchase our new home. We could not have been more pleased with Whitney Russell.

When buying my first house, I didn't know what to expect. Whitney and Ben did not let me down. They…read morewere more than happy to go over every single little thing to ease my anxiety. They were willing to meet us at houses multiple times a day since we didn't want to miss anything with this crazy market. They were 100% honest and told me if I was not getting a good deal or if the house wasn't worth it. There was one house that I really liked but when we received a purchase agreement from the company that was 20 or so pages they both immediately let us know that it was a red flag and it would not be a good idea to purchase the house. Fast forward to today and my partner and I are in the perfect house. Whitney was willing to meet us last minute at 7 PM for the cutest house! Even though this house had only been on the market for one day, they received 13 offers. Whitney put together an offer that night and then called a few hours later to congratulate us on our first house. Whitney and Ben are some of the nicest people I've ever met and they truly are a joy to know. I would recommend them to anyone!

We are selling our own home, because we'd rather do the work ourselves. We had a showing scheduled…read morewith Tia and after making arrangements for it (making sure dogs were on a walk, kids were out, canceling plans for the showing, etc) Tia was a no-show, no-call. When she was finally reached she said her clients canceled yesterday and she forgot to call us. I would suggest against doing business with somebody disrespectful like this.

Over the past several years my husband and I have purchased and sold several homes with Tia's…read moreassistance as our Realtor. Most recently she sold our Hiawatha, IA residence in less than seven days for extremely close to asking price. Tia managed every step of that sale with ease and professionalism, checking in daily to ensure our concerns were addressed timely. She's an expert negotiator, knowledgeable regarding the real estate industry with over 18 years of experience, and prides herself on honesty and integrity. Tia's motivation, engaging personality, and love for her career make working with her a pleasure.

Terri has provided great service and advice you can rely on. Her years of experience has been a…read morebenefit to me and countless others.

I am sorry to have to put up this scathing review This…read morerealtor recently took advantage of a grieving Iowa City widow she was pressured to sell her house TO a subsidiary of the realtor for a low ball price so they could flip it!! They are defending the scoundrels on their staff and refusing to negotiate sticking to a "contract" they gave her which only benefits them Absolutely shameful

FACT: Julie Dancer lists houses with one less bedroom than what has been assessed in the past and…read morethe future. She listed 1613 Prairie du Chien Rd. as a 2 bedroom home, was told it was in fact a 3 bd home, but kept it as a 2 bd. Then, she sold it to Jade Mgmt as a 2 bd then relisted it as a 3 bd 3 weeks later. John Quinto calls Julie Dancer a "rock star". Matt Hayek calls her "professional." John Quinto of MidwestOne has chosen to deal with Julie Dancer, a real estate agent. Quinto chooses to not put the interests of the estate he represents above the interests of Julie Dancer. Case in point, Quinto describes Julie Dancer as a "rock star". Yet, Julie Dancer double dips on estates Quinto represents. All of her actions are sanctioned by John Quinto and MidwestOne. Who knows what their cut is on her scheme. She lies to estates, depreciates the price, makes the estate pay for repairs but doesn't compensate, buys the house, cheaply and poorly completes cosmetic changes with Theresa Ralston of Jade Mgmt LLC, and then sells the houses at an inflated price to her monetary benefit. MidwestOne permits her to do this. Do not do business with her, Theresa Ralston, Lepic Kroeger, Matt Hayek, or MidwestOne.

We used Lepic-Kroeger to find our house when we moved in for residency and they were a great…read morecompany to work with. Over a couple weekends, we saw upwards of 70 houses. They took us to neighborhoods all over the city, were very knowledgable about different areas of the city and, as we found later, provided very unbiased and accurate assessments of different parts of town. The majority of the folks who work here have lived in the area for a long time and have a good idea of what's going on, what places are being built up and where is best to avoid. They were flexible on when we met and once we got things moving, got the work done in quick fashion. We were hooked up with a number of banks and were able to shop around for the best place to get our loan thanks to these guys. We've recommended them to a number of friends and will continue to do so. We worked with Mike Van Dyke and he made the otherwise stressful experience of buying a house, as low stress as it could have been!

I am so lucky to have Daphne Patton as my Real Estate Agent. No matter what has come up, she has…read morehandled it with ease and has far surpassed all expectations i had of a Realtor. The suggestions she provided for staging my house were invaluable and created an image of perfection. That image was captured beautifully by the photographer she hired and marketed just as expertly. Within 1 day of it being on the market I had an offer. During the negotiations, she made communication effortless and we had a deal finalized within 24 hours. After that, everything up to the closing went smoothly. When there was a bump in the road just before closing, she worked tirelessly to ensure we met our closing date. I would recommend her to anyone looking to sell or buy a house!!!!!!!