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    Emmanuel Johnson Funeral Home

    3.4 (5 reviews)
    Closed • 9:00 am - 5:00 pm

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    Deborah L Wilson Funeral Home

    Deborah L Wilson Funeral Home

    (4 reviews)

    Germantown

    Months later I find myself questioning how I was even set up with this business. In June of 2013 my…read moremother passed away, I had never lost a parent before and I was in need of a lot of help. First, when I told Ms. Wilson I was not having a traditional funeral with a casket, flowers, and all the works, her attitude changed immediately. While I understand that funeral homes do not make a lot of money from cremations, I feel as though everyone should get the same respect. Ms. Wilson did not want to answer my questions and the two questions she did answer, were answered with attitude and irritation. Besides Ms. Wilson's unprofessional attitude, I had to call multiple times to find out how the process with my mothers body was turning out; only to find out they needed more and more information every time I called. Why someone did not contact me is beyond me. Also, there were a few times I had to call two and three times to get a call back from Ms. Wilson. I don't know what Ms. Wilson's policy is with her employees, but I don't understand why her assistant is there or what her purpose is. She cannot answer questions, fax paperwork, or give information without Ms. Wilson. Honestly, she's a human voice mail service. I called the business today to have the final bill faxed to my mother's bank to finish closing her accounts. I asked Ms. Wilson's Human Answer Machine to please fax it over, in which she replied "Thank you for calling. I'll give Ms. Wilson your message." I fail to understand why I could not have a paid in full bill faxed over to the bank when i asked. I called an hour later, the fax still has not been sent and Ms. Wilson still did not get the "message". In conclusion, I wouldn't recommend them to bury a dog.

    On 9/29/17 my sister Karen passed away. Deborah Wilson funeral home did her funeral. Deborah…read moreWilson & her staff was kind, caring, and professional. They provided excellent service to me & my family. Rev. Chapman preached a powerful message and the soloist sung so beautifully. My family & I was very pleased with the service we received. Mrs. Wilson, thank you so much for everything.

    Chelten Hills Cemetery Memorials

    Chelten Hills Cemetery Memorials

    (2 reviews)

    West Oak Lane

    The cemetery itself is a nice cemetery. In well kept, my problem is with the office staff. They are…read morehorrible. Don't communicate well. I purchase in October2024 a new base for my mother's headstone and they had to pour a new foundation. It is now June 2025 and they're just getting around to having the work done at the numerous times that I went to the office and called with concerns about why it was taken so long to have the work order done. They have been giving me to run around the whole time, telling me that it was an off size based. They was having a hard time getting it when I told them that I wanted a refund from the order that I had place. They conveniently had a base in a warehouse that they was able to use. My mother's birthday is on July 7th. They have still yet to place the headstone back on my mother's grave.

    The grounds of this location are nice and well kept. My grandfather is buried here so I can visit…read morehim often, if I choose. What bothers me, because I live nearby is that they frequently set off the alarm to the property at all odd hours. Sometimes it's 1am and sometimes its 5am. I about 3 blocks away this summer and I can hear it blaring. It wakes up my neighbors, many of them have complained about it, and makes all the dogs bark. I don't understand why they can't keep from setting off the alarm two or three times a week. Sometimes it's midday and it interrupts my work from home conferences. A minor problem but still totally avoidable!

    Holy Sepulchre Cemetery - The best quote at Holy Sepulcher Cemetery

    Holy Sepulchre Cemetery

    (7 reviews)

    My experience with Holy Sepulchre was a nightmare from February until early May. I needed to…read moreconfirm whether there was room for my brother in a cremation only plot where my parents are buried. Before he died, it was his wish to be with our parents and he seemed sure that there was room for him. Just in case, I contacted the cemetery because I did not want any conflict to arise when the "at-need" time came. I became frustrated as the month of March arrived. I began to receive marketing emails from the company that operates and manages the cemetery on behalf of the salesperson. That prompted me to email the sales person to inquire about whether he found an answer to my question posed in February. Sadly, on May 1, that answer came after we had the funeral. In February, the salesperson indicated that he was sure there were "room for 4 souls" in the grave with my parents and he moved to quickly try to sell me on prepaying the grave opening fee and purchase other potential services. The same salesperson called me when we scheduled the service to introduce himself as the person who would be handling my brother's services. This became an unnecessary dispute that caused a lot of stress. While the cemetery "made an exception" to allow my brother to be buried with my parents, there still is something not right here. Another concern about my interactions with their area VP has arisen. He noted that there is no room on my parents' stone to add my brother's name. While that is true, it was also claimed there was no room for my brother to be buried but there was plenty of space for my brother's urn to be buried and there looks to be plenty of room for another stone to be placed. I gave the cemetery 2 stars--originally up from the 1 star I would give because I had a very positive experience with the cemetery's frontline staff when I visited the cemetery on May 6. Taras provided me excellent directions on how to navigate the large grounds so I could visit my great-grandparents' gravesite. His directions were excellent. He provided a map where he even drew a line with the best route to follow through the cemetery. Despite the overly aggressive sales tactics, I ended up having a great experience on the front-lines with Taras.

    Beautiful grounds, awesome staff and they provide all the information, support and time to guide…read morefamilies through such difficult times when grieving or taking care of their pre arrangements.

    Lambie Funeral Home

    Lambie Funeral Home

    (32 reviews)

    Torresdale

    My father was in hospice care recently.   I decided to be proactive and reach out to the funeral…read morehome on behalf of my mother, to get an idea of what was available to fulfill my parents wishes.   My family had used Lambie Funeral Home 3 times prior for two of my great uncles and my grandmother.  The last time was about 10 years ago. After emailing them, I received a phone call from David Lambie to talk to me personally about what we were looking for (cremation,  memorial service,  live streaming,  death certificates,  social security and Medicare notifications, paperwork to fly the ashes internationally)and the costs.    David was kind and caring.  He took his time and explained the processes, step by step.     A week and a half later, my father passed away. I called David just after midnight.  He was there within half an hour to pick up my dad.      The next day, we met with David and worked out the obituary and the rest of the arrangements.   He listened to us, and he made thoughtful suggestions.  Over the next few days, he was patient and attentive as we edited the obituary   and memorial cards several times.  He added and edited our picture montage several times as well.  He was always patient, and kind and sympathetic. He and his lovely wife, Dana, recommended several restaurants for our post memorial reception.    On the day of the Celebration of Life he had someone in the parking lot upon our arrival, ready to help us bring in our pictures, photo albums,  and other props. From the moment we walked in the door, David was there and ready to help us set up our memory vignettes.  My dad had multiple businesses throughout his life and we set up stations that payed homage to his entrepreneurial endeavors.      David went above and beyond.  We had family across the country who were not able to fly in for the services. David started the live feed an hour early so our family members could watch the reception before the services and eulogies started.      The services and eulogies were heart warming and stirring.   At the end of everything,  we had so many people approach us and compliment us on the best funeral that they had ever attended.   I don't know about you,  but I've never been to a funeral that was such a stand out,  that I wanted to remark about it to the family.  We heard it over and over again.   This was all made possible by David & Dana Lambie.    When we were leaving,  David & Dana had everything ready for us.  They had a flash drive of the services, the guest book, the framed picture of my father from the memorial service, and the paperwork we would need to transport the ashes internationally.        They were thorough and efficient, warm and caring.  I can't say enough wonderful things about them.   I would recommend them highly.   They are professional,  effective,  compassionate and a credit to their profession.  When you need funeral services,  know that these people will handle every detail with the utmost care.   David and Dana Lambie are absolutely fantastic!

    Lambie Funeral Home was so warm and kind during such a difficult time, David was so professional…read moreand made the arrangements which were perfect. My family is so thankful for everything, Lambie Funeral home provided such wonderful service, we would like to say Thank You for all your Love and kindness. The embroidery was incredible and so appreciated. We the Sermarini Family Thank You , Andrew and Patricia Sermarini

    Emmanuel Johnson Funeral Home - funeralservices - Updated September 2026

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