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    Emmanuel O Tuffuor, MD

    5.0 (1 review)

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    14 years ago

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    University Hospitals Cleveland Medical Center - View from Seidman Cancer Center

    University Hospitals Cleveland Medical Center

    2.1(90 reviews)
    1.6 miUniversity

    I was sent down to UH CMC from Tripoint for an issue on 8/19 - every individual and team I…read moreinteracted with over the next four days were OUTSTANDING. From the ER staff (doctors, nurses, etc.), to the teams of doctors from Vacular, Rheumatology, etc. to the lab people and folks in Ultrasound and CT scans treated me with dignity and respect and were very kind. I was exceptionally please with Dr. Hannah Jarvis (hospitalist) - truly an outstanding individual who clearly explained what was going on with me in terminology I could understand. Nurse Jo on Hannah House 3rd floor was also terrific (as were the other staff on 3rd floor that checked in on me!). Kudos to you all - my wife, daughter, and I were all grateful your outstanding care and attention to my medical crises.

    The 5 stars I gave was for one pre-med if Im not mistaken by the name of Calvin Vuong. My son was…read morevictorious attacked by our family dog. Tear my son's face open I have had a very traumatizing experience with University hospital so my anxiety was at an all time high. However this young men comes into the room with urgency & concern. He still had on his coat & book bag in his hand. He was there to stitch up my sons face & it was a very complex procedure. A small part of my son's lip was chewed. He did a phenomenal job. My sons face looks amazing (compared) & is healing very well. I've tried to follow up with him but the facility cant seem to find him. I hope they give him the support & recognition he deserves. He is what the medical industry desperately needs. If there was only 5 more of him... THANK YOU CALVIN VUONG & MAY YAWEH BLESS YOUR HEALING SPACE ​

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    University Hospitals Cleveland Medical Center - Part of a closet and part of a wall that doesn't not show ID

    Part of a closet and part of a wall that doesn't not show ID

    University Hospitals Cleveland Medical Center - After

    After

    University Hospitals Cleveland Medical Center - Spotted banana from this morning. It is now 8:30 PM and no supper because cancer like sugar so they have nothing for me.

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    Spotted banana from this morning. It is now 8:30 PM and no supper because cancer like sugar so they have nothing for me.

    University Hospitals Urgent Care Cleveland Heights - The Ascent

    University Hospitals Urgent Care Cleveland Heights - The Ascent

    1.6(5 reviews)
    1.7 mi

    I have been to this Urgent Care twice now. It is certainly convenient, pleasant and clean. If I…read morehad had COVID or a UTI I would have been helped. However, they are extremely LIMITED in the services they provide. My PCP was unable to see me and felt i needed a diagnosis for my three weeks of muscle and joint aches and fever, so recommended I went to Urgent Care. If I had gone to MetroHealth (where she wanted me to go) I would have had blood drawn to evaluate me for Lyme, infection and inflammation. They would have paid attention to my heart rate and blood pressure being much higher than my baseline. At UH, I received testing for COVID, RSV and the flu and told to follow up with my PCP for the testing I needed, because they cannot draw blood as they do not do any follow up. When I told them my PCP had no openings, they just shrugged. An urgent care that does not draw blood: what will corporate America think of next? A Starbucks that does not serve coffee? By the way, I have already spoken with the UH Ascent Urgent Care Manager. Ms Earnhart does not feel a need to have information on the website (which would have avoided me from making the appointment) or at the urgent care stating that they do not do blood draws or any work that would require them needing to follow up. I was too well for the Emergency Room but too sick for the Urgent Care. The appointment was a waste of time and money.

    I was excited when UH Urgent Care opened in Cleveland Heights. Most comparable offices are deep in…read morethe 'burbs, so one in our neighborhood was a welcome addition for those times when you need to be seen quickly for something common. Soon after opening, I was seen within minutes for a non-serious problem and was very satisfied with my care. Another household member did the same earlier this year. It's easy to make an online appointment. There is some parking on-site. The care seemed adequate and the staff was friendly enough. At this point, the only downside was price. It's pretty expensive even for those of us with good health insurance coverage. Based on these limited but positive experiences, I recommended this office to another older family member experiencing a common problem and in need of a prescription medication to treat it. This family member typically uses the Cleveland Clinic main campus for care, but traffic on Carnegie has been a nightmare because of construction. So, why not use the new UH Urgent Care office down the road? Well, I'll tell you why not. Unless you are a healthy adult younger than 65 years of age, they will not treat you and demand you go to the ER. The office is staffed by physician assistants (PA), and this particular PA on duty flipped out, declaring that this case was above his expertise. After collecting a sample for testing, the PA refused to issue a prescription to treat the problem and sent our older family home with instructions to either go to the ER or go to the Cleveland Clinic to see her regular physicians. That was a Tuesday. On Sunday, the same PA called our older family member to tell her that she will DIE unless she goes to the ER. He demanded that she promise over the phone that she would go to the ER. He repeated it at least three times. At this point, the older family member suspected that he was documenting this as a CYA moment because he let her go without treatment. Suffice to say, the older family member did not go to the ER. Instead, later that week, she went to the walk-in clinic at Cleveland Clinic where they issued the prescription she needed. No drama at that clinic. We haven't received the bills yet, but I am sure the UH bill will be disproportionately large compared with the quantity and quality of care received. Our older family member did not die as that PA insisted she would, but this UH Urgent Care office is most certainly dead to her.

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    University Hospitals Urgent Care Cleveland Heights - The Ascent
    University Hospitals Urgent Care Cleveland Heights - The Ascent
    University Hospitals Urgent Care Cleveland Heights - The Ascent

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    Emmanuel O Tuffuor, MD - internalmed - Updated September 2026

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