If you're looking for a place that is actually trying to help you and not just perform a job, I don't think this one is for you.. I'm reviewing this location based on my experience with the obgyn department, I do not know how the rest of the business is because I choose to go elsewhere. I go to Clark Holder Clinic strictly to receive birth control refills. The actual doctor seems nice, but his nurses are AWFUL! I have had to call on 3 different occasions over the past month, and every time I have received very poor service. I am on a 21 day prescription (I do not take the placebo pills, and haven't for 4 years), and my other doctor (the one that left this location earlier this year) was fine with that...as well as the doctor at this location Im seeing now. When explaining this to the nurse (so my prescription would actually get called in right) she didn't seem to understand ANY of it. It seems she was preoccupied the entire phonecall and barely listening, even though I explained if my pharmacy didnt receive a call soon, and correctly, I would end up having to take the placebo pills I am directed NOT to take. It is a Friday.. 1pm, her excuse she provided was "Okay, I will call it in.. but don't expect it to be today. It will be Wednesday when we are not seeing patients." ?? I just explained to you I needed it today, but at latest Monday!? How do you not understand that, and obviously Wednesdays are normal business days... Therefore I will most likely end up going into the placebo pills for the 2nd consecutive month due to their "not so intelligent" nurses. 4 weeks agoI was trying to set up an appointment a week ahead of time and they were supposedly too busy, and had originally told me they couldnt get me in until mid September...yet somehow managed me in a week later than I needed (the end of August) and the waiting room was practically empty when I was there.. When I went to the doctor that WAS here (that I was told left earlier this year, only when I called to make an appointment with him 8 months later *my appointments are once a year) he was GREAT! Wish I could find out where he went, because I am not planning on returning to this location in a year (or 8 months, because they called me in 12 refills like I was on a 30 day prescription, mine is a 21 day therefore 17 refills is 1 year..but they didnt understand that either). In conclusion, if you are looking for a place that listens to you, calls in your medicines correctly so you don't have to take the wrong thing, or can get ANYTHING done within 2 or so weeks of calling them- this place is NOT for you! Oh, and their phone line even says "same day appointments available". False advertising, really? read more