I've been here before, but never by myself. This is a big thing for me... you see, I am deaf. I…read morewent on this trip thinking it was insane, but I wanted to push myself. I was able to book online. Showed up a half hour early, and they helped me find a good water proof case for my phone and stuff. It was early: I was probably the first person out. They were ready, smiling, and didn't have any issues with the fact I couldn't hear a word they said. The Crystal River itself is absolutely stunning. The name says everything: that river is absolutely crystal clear... and very shallow in spots. As a bigger guy like me, you will probably bottom out multiple times. This may not be the "beginners" choice: the first half is full of obstacles. Trees, stumps and more. What a lovely, summer challenge with excellent staff service.

I love how many people have had an epically great time- but I want to be honest about my experience…read morein case it helps someone. I am an experienced canoe/kayaker. I have been on rivers, lakes and the ocean before. I like a challenge. However, this was really hard for me to be in the back of the canoe for the whole trip. The obstacles are nearly constant for the first hour and if you go with a group like we did it was hard to stay close to them because of them. *That might be what you want! * Great! I have always loved canoe trips because they feel so chill however this was not chill. I couldn't look away. The current, wind, trees and other kayakers/canoes in the river made this stressful. Probably not great for those brand new to canoeing and kayaking- or those that don't feel like non-stop hard paddling for an hour. The second half was more what I was hoping for- Open river. Fewer trees down. Fewer people. If I had been in the front of the canoe it all would have been delightful. My son was in the canoe with me and enjoyed it (but he didn't have to navigate). The staff was friendly, helpful and kind. The space and gear were great. They were very family friendly and an experienced person can easily take their kids.

So, I come to Glen Lake in October thinking that I'll spend a couple of weeks, shut the cottage…read moredown, and not see it again until Feb/Mar, right? Ahhh...how easily the most simple plans go awry. In this case, I couldn't tear myself away from off-season Glen Lake and then got trapped here by the weather - it's December and I'm still here, sans appropriate outdoor gear. I did not pack for winter - I packed for fall and now I'm paying for it. We're talking plastic bags over my sneakers just to go outside due to the snow and the pipes freezing in the washing machine after I'd loaded 75% of our clothes in with soap. I'll go ahead and answer that question that is running through your mind even as I type; yes, I AM a complete idiot. What to do? Head into the Sportsman Shop in Glen Arbor. Although quite small, they have a great selection of high quality mens and womens coats, sweaters, shirts, long underwear, socks, foot gear, etc. at very reasonable prices. I've purchased a lovely, well made and much needed pair of boots for myself, some jammies & pants for the fella and we're set to go until the roads are safe to head back to Chicago. Good variety of Woolrich, Columbia, etc. in clothing and sporting gear for fishing and hunting and they even offer chartered fishing trips. Look for significant discounts after Thanksgiving - there are bargains to be had. Very friendly and helpful staff (I went in not knowing the fellas pants size and the incredibly nice saleslady helped me find a pair that fit him perfectly) and open year round to save dumb asses like myself from their ill conceived follies - I highly recommend this incredibly useful store.

From the owner: Charter fishing trips aboard the Mariah and Pierpressureread more

The service here was amazing friendly staff didn't take long to get a gun would come back to…read morepurchase another gun

As a store it is pretty good as for stock and variety. However the mgr named Emily is a very young…read moreimmature individual with a very fowl mouth. She treats her workers awful and talks down to them like they are dogs. She seems to be on a power struggle and it's obvious that it is her age and insecurity. I know that finding employees is hard as no one is willing to work but she is what I find the bottom of the barrel. On another note the customer service at the front of the store lacks. Mostly on there phones and talking instead of doing there job. I have been there on many occasions and it never is different. I will not return I will be going to Dunham's or Cliff's in Clare. I can't stand by and watch her treat people with this disrespect.

I really want to love this place, but.... Sizes for those of…read moreus women that are XLs forget about it. I live in TC and really want to support this business. But if you aren't a small or medium, no clothes for you...

Great service! Staff even went to basement for off season merchandise that I needed for trip!read more

I really love this place! I've been coming here for as long as I can remember, whenever I'm back…read morefrom LA, visiting my mother. I don't shop much, but when I do I gravitate towards jeans, and I always love their selection, amongst everything else, at a good price point. I was suggested a top that was on sale that I normally wouldn't look at, but it actually worked and completed the outfit! Like having your own personal shoppers in DC. These ladies are awesome and they know their stuff! Thank you Ecology Sports!

The best outdoor store in door county hands down! We went here twice during our stay, we loved it…read morethat much. Their selection for both men and women is awesome and the customer service was even better. I can not recommend this store enough. Make a trip here if you ever come to door county!!!

Every 7 year old kids dream come true - every post 30 somethings nightmare. Tchotkes galore ~ you…read moreneed a postcard, a paper, current magazines, mini packs of aspirin, water wings, floats, squirt guns, coloring books, assorted toys, fudge, a petosky stone, northern Michigan themed jewelry, a tacky tee shirt, etc., this is the place in town to come. Props for the extensive selection of Minnetonka Moccasins - reasonable prices, great selection - and for the awesome Totem Pole out front. Love it or hate it - a Glen Arbor institution.

Metamorphosis. This shop has grown right alongside me, over…read morethe past 40 years. It was Raiders back when my mother was a kid ,and for us it has always been the Totem Pole, or the Totem Shop. My daughter calls it the Toto. Kids race to this spot for tiny classic toys, like rubber balls, silly putty, cap guns, toy dolls or ponies, and children's jewelry. They used to sell loads of candy, but have minimized that selection to focus on things like M-22 t-shirts, and North Face jackets. The Sun Bum sunscreen is some of the only you'll find in town, but it smells divine- lightly like a coconut/banana. The swimsuit selection is ample- this year I packed our family of four to come up here but somehow my own bikinis did not make it up. I was quickly able to choose 2 bikinis by Reef, with my size (M) in stock. Joy! In and out in ten minutes. The store also deals in Murdick's Fudge, which is a must-taste by all tourists (I swear by Rocky Road or Maple Nut). Did your sunglasses fly off the boat? They have Panama Jacks for sixteen bucks, polarized. A great spot to buy necessary outdoorsy replacements. Change is difficult, but the new owners have retained the playful spirit of the store while upgrading the merchandise!

DO NOT take guns here for work. terrible experience. paid way more than I was quoted for. took 4…read moretimes as long as the time frame I was estimated. work wasn't completed. loose and missing screws/bolts. absolute zoo.

Well appointed sportsman shop with friendly and knowledgeable staff. We went in for fishing gear…read moreand live bait and they had everything we needed to choose from. We will definitely return...Highly recommended for the outdoor enthusiast.

After kayaking down Platte River, Riverside Canoe Trips was a great spot to pick up some souvenirs…read moreand sweet treats! The hard serve ice cream is incredible, especially after a hot day. We enjoyed the blackberry chocolate chunk and the brownie batter cookie dough. If you're camping near Honor, definitely worth checking out!

My wife and I visited this business yesterday and utilized their services to tube on the Platte…read moreRiver in Honor, MI on scenic M22 Highway yesterday afternoon. The location was convenient, parking was somewhat tight near their main building, the outside of the buildings were nicely decorated, inside was average, their process of paying & getting equipped to tube (or canoe) and to get to the tubing put in location, etc., was confusing and complicated for people like us who have never tubed before, involved interacting with several different Riverside employees in several different locations inside their main building and outside their main building, was reasonably priced (IMHO), offered no real solution to the big problem of knowing what to do with your vehicle fob "keys" while you tube so that they don't get wet and deactivate the car fob rending it unable to open your car, etc., in the parking lot where you park near the Platte river upon completing your tubing venture (they sold us a little thick box that supposedly closes in an airtight way not allowing water to get in while it's in your pocket as you tube for $12...but it didn't work, water got in and our fob was all wet as we opened it after getting out of the river at the end!!! Riverside said they were "sorry", and refunded our $12 for the box), and the employees were nice, friendly, and knowledgeable.

I really hate posting bad reviews, but based on this experience with the owner, I wanted to let…read moreothers know, and hopefully she'll change policies to prevent future scenarios like this. Had 2 SUP full day rentals scheduled for one of our vacation days in the area. At about 10:00 am we got a call asking when we would be there. Our full day was from 9:30am-5:30pm. Since we wouldnt be on the boards all day, we were having a leisurely morning walking our dog and eating breakfast. She informed us that she would charge us 20$ per board for not being there at our pickup time. Nowhere in any communication that she had sent via email or during the order process was this stated. This was the first I heard of it. Upon getting there, I stated I was there for my rental, the woman, the owner stood up to check us in. I asked if she could wave the $40 fee and she laughed at me, saying she is too busy and showing up late messes them up. I was the only person in the store at this point. She also did not further explain what what she meant when she said it "messed them up". She seemed uninterested in explaining the policy and uninterested in my viewpoint. Rental pick up times should be clearly stated on emails if they are so important. And you would think the owner would clearly explain this rather than laugh at us. Again, I literally had no idea. She had already charged the fee prior to us arriving which I thought was weird. The rest of the interaction was very awkward and forced. She went on to make sure we knew if literally any scratches were on the boards we would fit the bill, instilling a level of fear in us that almost ruined the trip alone. To get the boards to lake Michigan they provide hand carts with a wheel to roll. They are very awkward, and she said if they touch the cement at all they would "charge us." Literally everything down at the beach is cement, so were were pretty terrified down at the beach. In addition, you are given a paddle, life jacket and ankle cord. When I asked how to carry the rest of the equipment down she shrugged, and offered no information. At this point I've given this business $130 and she's presented us with the snarkiest demeanor the entire time, and we have no idea why. If she's really that concerned about people not showing up outside the "pickup window " she should clearly put that in the communications with customers. As someone who interacts with customers for a living, I was baffled by the interaction. I gave her an opportunity to make it right, but I have not heard back and she has not removed any fees. When we got back the owner did not interact with us and an employee kindly helped us, missing any opportunity to make it right again. And honestly the fees aren't really the issue, its how we were treated. Had she nicely explained why their policies are in place, rather than laugh and fail to acknowledge our viewpoint, we probably would have been fine. I hate to write a bad review, but I also hate being treated poorly while on vacation.

Family owned business that has been my lifeline to surfing when away from California. I love that…read morethere is a local shop for surf, stand up paddle, and skateboarding in this neck of the woods. I bought my stand up paddle board here a few years ago as well as a trailer to carry it behind my bicycle. The carrier needed some customizing to make it fit my board, which they happily helped me with. A great part of the Empire/Sleeping Bear Dunes community!

I enjoyed browsing (and buying!) here so much…read more The staff was polite and engaging. Helpful and knowledgeable. We found the nicest pullovers and slide wallets! I enjoyed the cleanliness and organized layout. It was not overstuffed lending to a disorganized flow. I don't enjoy shopping in chaos.

Passing thru from Virginia to Harbor Spring with bikes on back of Porsche. Inadequate Thule bike…read morerack would not keep bikes secure at highway speeds. Henry & Alan went above and beyond to help get the right rack that could tolerate multiple bikes for long distances. These two gents are the best of Backcountry and Northern Michigan!!