I've been trading with Rick for years. I can always count on him to get things done right the first time. Down time is minimal. I recommend Empiire Saw an Mower read more

Had a defective shaft on a big Ryobi trimmer. The gentleman (apparently running the place) answered the phone on Friday shortly before closing time, quoted a price, and on Monday I showed up, he had the part ready, and I was out of there half an hour later. Because I really like knowing my equipment, and had worked on it before, I offered I'd finish putting it back together at home, because I wanted to. Fixing it felt way better than buying a whole new machine! read more

this people are big time the crook.no customer service .person with long hair.he just said we don't deal with drown people raciest person. he wanted to charge 2000 dollars mower repair read more

SO VERY RUDE! The person who answers the phone is so unprofessional and rude, it's unbelievable!! Do not ask technical questions because you will get nothing but a major attitude & yelling, and screaming coming from the other end of the phone. I honestly feel this man is on something. So unprofessional, you don't treat your customers like that!! I give this place a BIG FAT ZERO. Unfortunately, that isn't an option on here, so I gave it 1 star. I would not recommend this place! This place looks like a lawnmower graveyard, so disorganized. This business is the worst I have ever experienced. He speaks to you like you owe him something! This guy, who says his name is Rick, who calls himself a businessman, really needs some customer service skills and some organizational skills. My suggestion is not to bring anything to this business. If you value your equipment. read more

It's a bummer this is the only local business that does Ryobi warranties. We brought in our Ryobi lawn mower as it had stopped working but was still under warranty. Upon arrival one will notice the extensive amount of machines all around a very unkempt yard. When we brought in our lawn mower it was in excellent condition as we keep it in our shed. After not hearing anything after 2 months, my husband went by to check status and was told that they were still waiting on a part from the manufacturer. We left on vacation and returned after 6 weeks and check back as we still had not heard anything. Although we had our claim check, what I suspect is the owner bumbled around trying to find our machine. We actually located it before him and it had been left out in the elements visibly covered in dust, dirt and faded from being exposed to the sun. The person said that the machine had been done for a while however we had never received a phone call and he obviously forgot that my husband had been there just weeks before and been told that it wasn't done. We picked up our machine and had to completely clean it when we got it home. Very disappointed at the lack of professionalism and communication. I only hope the workmanship is better and we will see as we begin to use our lawn mower again. read more

We brought our Ryobi battery operated blower which was 6 months old, Empire Saw & Mower repair. They did an awesome job, it actually has more power than when we first got it. They have great service and it was all covered on warranty. read more

Great place to bring your lawnmower for repair Rick. The owner talked to me and showed me what was wrong with lawnmower and had it fixed within a week read more

Empire Saw & Lawn Mower - They repair battery-operated equipment and riding lawnmowers push mowers, chainsaws they repair just about anything - Outdoor Power Equipment Services Near Me - Empire, California

Fixed my mower. Professional, great work, quickly done. Prices are fair. I will definitely come back with repair needs.

Poor customer service Used lawnmowers they have are no good Ripped me off on a commercial mower I bought from them I wouldn't recommend this lawnmower shop to anybody go anywhere else but here they have an attitude too soo please go anywhere else but here I'd give them 0 stars read more

What a junkyard!!!! Hundreds and hundreds of mowers looks like a lawn mower graveyard!!'

After taking my mower here, it never ran the same. The choke sticks and it runs so rich, it's discolored the deck with exhaust. At this point, I've gone electric. read more

They are the best around and honest. they have moved just around the corner to 10 F st Empire. Great work always done on my lawn equipment. read more

Empire Saw & Lawn Mower - Lawn Mower Repair - Outdoor Power Equipment Services Near Me - Empire, California

This location has been open for years. I'm not sure why people have reported it closed, when that couldn't be further from the truth. I have taken lawn mowers, high wheel trimmers and most recently my lawn tractor here for service and repairs. Rick is good with small engines, and generally gets your equipment back to you quicker than most other shops. Additionally the work has always been done right the first time, I've never had to take anything back because something wasn't repaired correctly. While this isn't the fanciest of locations, it's my first choice for mower and lawn equipment service and or repair. read more

Empire Saw & Lawn Mower - Outdoor Power Equipment Services Near Me - Empire, California

Dont waste your time and money with these rude and dishonest people. Do not take your machine to this junkyard. I had a bad experience. If you don't believe me take your machine there and risk being ripped off and treated wrongly. read more

I have taken many different small motors to Rick over the years. From weed eaters to small garden trackers has always be able to fix everything that I have brought him to my satisfaction! Good mechanic and good people also! read more

I've brought a couple of things for repairs to Empire Saw and have nothing but praise for Rick. The guy really knows his stuff. On one occasion I brought a unique generator to him that he never saw before; it is a hybrid unit that runs off either gasoline or propane. He figured out the problem and had it back to me in hardly no time. Very friendly and is extremely knowledgeable. Highly recommend. read more

been taking my tools here for years , no need to go elswhere, rick is honest and does good job , 2/23/23, D.T.

Best repair shop.went looking for a part at 4 different shops,they all could care less.this shop was like old days 2 guys helped me .will recommend to anyone. read more

I just start by saying that there are very few honest and upfront small businesses around that from the moment you walk in you know right away that you are not going to be ripped off or over pay for a repair. Great service and friendly staff willing to answer any questions you may have. read more

I had dropped of two generators that I just picked up not know anything about them and a oil leak , I have to say they did a great job and the price was great , i will be taking all my stuff here to have any work done thank you and YES I would recommend this place thank you for doing a great job read more