Great experience excited new glasses i will buy again from you ! Nice girl I have! I,m very happy…read morewith you!

I ordered glasses I hated after getting them they look nothing like I picked. I had rudeness when…read moreasking about returning them was told takes weeks to get back money ! I need my glasses this was was done March 13 here we are April 22 and I can't order my new glasses unacceptable!!

great staff, friendly environment; and Dr. Malara is great. My family and I have been coming here…read morefor years.

My Mother is 87 years old and needed new glasses. She has had several procedures on her eyes, but…read morewasn't able to get a prescription she could see well with. The Malara team was amazing and treated her with special care and understanding. They helped her find a frame, and the exam was so complete. They explained every step and the issues they found. She and I would recommend them highly.

After having a negative experience with an eye doctor at one of the large chains, I asked my…read morefriends which optomitrist they would recommend in the Syracuse area. Krzyzak Eyecare was recommended more than anyone else, so I decided to give them a try, and I'm very happy that I did. It did take a few months to get in there initially, so if you are reading this and thinking about schedueling an appointment, plan accordingly. While I usually hate waiting, I considered this to be a good sign that people are happy here and that I was making a good choice. For my exam, I met with Dr. Michael Krzyzak, who I felt was very personable and did an excellent job explaining what he was doing and what the best options were for my situation. After the exam I met with the absolutely wonderful Alicia, who helped me pick out my new frames and was very thorough in making sure that she had the perfect measurements for my new progressive lenses. When someone knows what they are doing like she did, it adds a whole new level of value to buying your glasses in house, rather than online. And when I came back to pick up my new glasses, she made me feel like a VIP even though I am new to the practice. The whole experience was everything that I could have asked for and I'm so grateful to have found an eyecare team that I have complete confidence in and will now stick with.

I have been here twice. The first visit was with Dr Wells and the second with Michael Krzyzak. Both…read morevisits were a great experience. Both doctors took the time to explain things so that I understood my eyes, issues, etc... versus my prior eye doctor who would say, "you have astigmatism". With no further explanation. I appreciated the time spent with me and taken to confirm that I had no further questions. I did not feel rushed at any time. The optician who assisted with my contacts was also very nice and patient - if you haven't worn contacts, what a task learning to put them in and out! You've been warned! She was encouraging and never made me feel rushed. They've got a new patient to add to their roster and I would encourage anyone I know to go there too.

I came with a prescription as my provider wasn't in network with my new insurance. Had what I…read morethought was great experience with Steve, only to be called the next day and told I had to come back in because the glasses he sold me weren't actually available. An hour round trip drive and got there to find out the order was wrong and the glasses he ordered were ones we eliminated as options and not what I even chose the day before. The woman "helping" was the rudest, condescending, uncaring horrible person. She blatantly told me the things Steve told me to help make decisions about frames weren't true and did nothing to help in the selection process but then provided no useful information to help either. She was disrespectful and unprofessional. Don't be taken by the slick sales and poor customer service.

Doctor Mondo has been our eye doctor for probably 20 years. We adore him and trust him implicitly…read morewith our eye health. My hubby has an enlarged optic nerve & Doctor does special exam every few years to monitor it properly. Highly recommend.

To review a place...one must first be able to speak to a person, at said place…read more Answering the phones is an important function of running a business. I wish to enquire about hours, and appointments.

Quality of care is ok. Office manager and financial coordinator are both extremely rude. A request…read moreby Dr. Patel to United Health for a rate increase resulted in us being billed for services previously covered by our insurance, which hasn't changed. We were told by the office manager that it is our problem with United Health Care, not theirs. We won't be returning.

Best dentist I've ever had!…read more Before your appointment: they send out email reminders 2 week before, 1 week before, 1day before, and the morning of your appointment. They also call to confirm your appointment as well. Waiting for your appointment: I have never waited more than five minutes for my appointment. They have never made me wait and I have always been able to speak to the woman behind the counter the moment I walk in. The waiting room is pretty and well kept. During your appointment: Everything is digital and they have computer screens to show you all the images of your teeth that they are looking at! They remember you and are polite and kind and make small talk, which is nice. Everything is to high tech and spotlessly clean. After your appointment: They give you a folder with your teeth X-ray in it for any specialist you want to go to and give you a goodie bag with Toothbrush and toothpaste and floss in it! I love going here and they are by far the best dentist business I have ever been to!