Replied quickly and very courteous and knowledgeable . Very prompt and helpful . The quote was…read morereasonable

She worked well on handling my policy case. I was very happy with outcome in getting me the best…read morerate

If you ask me who I'd phone if my life depended on it.. Phil…read more Phil is such an amazing individual. He has helped me time and time through. His work ethic, attitude toward life, and sweet personality make me come back time and time again. I will continue to use Phil as my main person for all insurance needs. Plan with Phil is A++, great book.

Very pleasant !! My agent, Phillip is always prompt and…read morefriendly when I need help. He goes the extra mile to ensure my husband and I receive the best service possible!

I submitted all the paperwork to surrender my annuity on time with National Integrity Life…read moreInsurance. In spite of doing everything as requested from their customer service representative, they kept nearly $5,500 in surrender charges. This is almost 3 moths Social Security payout for me. I called their customer service representatives over a dozen times, but they will not resolve the issue. At times they won't even accept or return the calls after they told me to call back or schedule calls at a certain time. They are very unprofessional and cannot be trusted with your money. They will look for any technicality, even if not true to not return the full amount. Be very, very careful. DO NOT INVEST OR DO ANY BUSINESS WITH THIS COMPANY.

Do not, under any circumstance, sign up for Guardian Dental Insurance. Their dental plan is a load…read moreof baloney and a crock of manure. I had a tooth pulled, under Guardian insurance, when working for a nonprofit in Los Angeles. I accepted a job offer with a non-profit in San Francisco who also had Guardian insurance; I had tooth implant surgery for this pulled tooth when working with my new employer. Although both procedures were done under Guardian, I'm told these two situations are considered "different policies", because I was with "different employers", and therefore had a "different group number". So apparently - - - Guardian Dental Insurance ... is not the same as Guardian Dental Insurance ... is not the same as Guardian Dental Insurance. BEWARE. This, despite my asking for not just one, but two estimates of coverage from Guardian, two months before my tooth implant surgery, and then one month before the surgery. Both times Guardian estimated paying a substantial portion. Now they say: Those were estimates only. They won't know the "real" amount they will pay until the actual claim is filed after the work has already been done. Once again: BEWARE.

The worst company ever ! Crooks ! The agents are unprofessional and liars. I terminated my Life…read moreInsurance policy with them in October 2015 since it was not much help and the benefits were unclear . I am still waiting for my money, it is now 8 months. You cant get anyone to explain anything . Is there an office at all ? I hope I do get my money at some point.

I have had a 403b with voya for over a decade voya administers loans through yum a fast food chain…read more When you call customer service it's 50/50 that you have a positive experience. And there is a survey that's supposed to come on when the call ends. Recently I called voya to apply for a loan of my retirement account. What's good you are allowed two loans at once and I paid off one of them on the 9th of July. I was told I could not apply for a loan online or otherwise until July 31st.i emailed k.kreigle a vp at voya he was out of office but someone called me in the morning to inform of the refusal to expedite my loan application. You can also continue to contribute to your plan while you have these loan balances. Ps. In my experience the survey system is not working properly!

Absolute scam of a company. Given the run around on getting signed receipts from providers that…read moreweren't necessary then a deadline changed due to me changing companies but I wasn't informed of that, was directed on how to fill out the paperwork without any note of that change of date, and submitted multiple times paperwork they couldn't find in their system. They run out the clock and keep your money. All denied. Appeals, approved or denied by their own internal group, sent in 40 pages of paperwork, denied. I'm contacting the attorney general in my state. This is in practice a scam company. My account still has my balance there in their portal, they say it just doesn't exist anymore in their system. Their call center staff laughed and thought it was funny when I said i had sent in 40 pages of paperwork. Another staff made me get signatures from a school closed for the summer and I later discovered the signatures weren't even needed. Given direction and how to fill out forms for receipts and told I had until the 30th of September back in May, then submitting it is suddenly past deadlines I received no notice of. This is a scam. I'm sending over my meticulous notes on the obstruction throughout to the Attorney General of my state.

I've been working with the Kate Rhee office for 6+ years now. They have reasonable rates and…read morerespond very quickly. Very professional and friendly team. Great doing business with them!

I have been with Kate's team for over a decade. They are always available to respond to your…read morequestions. Their rate is also very reasonable.

I purchased my life insurance through Hotaling Group about 5+ years ago. I went through all the…read morephysical tests, forms, etc. About 2 years ago, my insurance broker ended up leaving Hotaling Group without telling me. After my broker left Hotaling Group, my insurance was terminated. I did not receive any notice of termination (which may be because ING transferred the insurance to Voya Financial) or warning letter, and no one at Hotaling Group reached out to me . Voya has told me to reach out to Hotaling Group regarding the termination. I have reached out to Hotaling Group on 2 separate occasions. Both times, I was told someone would call me back the same day. No one has returned my phone calls. The least you can do is return your customer's call! I am now in the process of "reinstating" my life insurance, which will take 3-4 months and possibly a higher premium. Don't be like me, who signed up because a former colleague recommended his family member as a broker. Find a better place to purchase your insurance.

Recently went through the process to get Life Insurance, due to a friend that is an agent here…read more The office atmosphere was fun. The medical process was easy. Not easy to think of the what ifs, but glad to know my family will be taken care of, if anything happens to me :-)