Pinged with an inquiry via yelp two days ago. Yelp states their average response time is 3 hours…read morebut I never heard back. Their service may be good based on the other reviews, but it's disappointing to not get contacted back.

Emma Pao has done super excellent work to prepare my TAX returns for year 2021. She is very…read moreprofessional, efficient, responsive and patient to customers and provided a lot of valued advices! I sincerely appreciate all her great efforts and dedication to help out. Thank you so much Emma! Also thank you so much for Chris Team for all the help in the past years! I would highly recommend Chris Huang CPAs, Inc. to anyone if they want to find the best CPAs!

TOP ++ . I love Xoa tax been with them for a while . They…read morehonest , knowledgeable, on time and caring .

From the owner: XOA TAX is a full-service CPA firm providing proactive tax, accounting, bookkeeping, payroll, tax…read moreaudit and financial consulting services to individuals and businesses. Our team of CPAs, IRS Enrolled Agents, tax attorneys, financial planners and bookkeepers leverages decades of combined experience to deliver tailored strategies that resolve tax issues, prevent future problems, optimize finances, and help clients manage and grow their wealth. Whether you're an individual needing help with complex tax situations or a business needing bookkeeping, payroll, tax preparation, or other accounting services, our dedicated finance experts provide straightforward guidance and outstanding support in English, Chinese and Vietnamese. Contact us today !!

Tammy and her team are super knowledgeable and efficient and are taking care of my small business…read morebook keeping and tax preparation. They are fun to work with and I appreciate them very much. They are super heroes!

Been with Irvine bookkeeping for over a year. They are immensely helpful, provide quality work and…read moreare affordable too. They really partner with you and want to see your success. Appreciate them and look forward to growing with them too. Highly recommend!

Not happy with this payroll company. I was suppose to be paid on Thursday. My hours were not…read moreentered. I have to wait until Monday to get paid because an employees negligence.

We switched to Coastal Payroll during COVID. Originally they were amazing. We no longer have good…read morecustomer service. Nobody answers the phone. If you are having any kind of payroll issues, just plan on being on hold for over 20 minutes or waiting over an hour for a call back. I no longer refer them. I tell my friends to use ADP or some other firm.

Great company to work for! They guide the clients through the entire implementation process. SBS is…read moreevolving and automating Human Capital Management for their clients.

This company can't seem to process payroll and issuing meaningful reports on a consistent basis…read more The various reports do not tie out to each other and customer service doesn't seem to care. With so many good payroll companies out there, this company is not worth the aggravation.

Requested a free consultation, and Tony was very helpful and honest during our online meeting…read more It's hard to find companies with knowledgeable individuals who can provide valuable opinion as many are like robots so it's refreshing to have someone understand your needs and try to give you their best advice. Hope to work with Tony at Crosdroads Planning for our future tax planning needs.

TL;DR: Worked with Garrett Jones at Crossroads Financial Planning for tax prep. Misquoted our taxes…read moreby nearly $4,000. Poor customer service -- impolite and dismissive. Once paid, they offered little further assistance. Significant miscommunication between staff members on essential elements of our filing. Longer version: We hired a tax preparation service to help navigate changes to our filing status after getting married. Our tax consultant, Garrett Jones, began working on our application with the wrong filing status. After correcting this error, there was poor communication regarding important changes that needed to be followed up on, which resulted in IRS notices arriving in June. When I raised my concerns with Garrett, his guidance was vague and he offered no clear timeline for resolution. Weeks later, with no progress made, I was left with the impression that once he had been paid, his investment in us as clients had ended. I spent approximately 10 hours on the phone with the IRS trying to sort out the status of our account. Throughout this process, Garrett maintained that I owed approximately $2,000 to the IRS -- when in fact I had a pending refund of approximately $2,000. In the end, we were left with a significant miscalculation, poor customer service, and no choice but to resolve everything ourselves. I'm still unclear what the fee we paid to Crossroads Financial Planning actually covered. Highly recommend taking your taxes elsewhere.

I came across ByDesign, and scheduled 1.1 call to go over my booking keeping needs. She took the…read moretime to explained everything in details and the hourly rate. So with that said I decided to move forward with her services. Brittney has a lot of knowledge with QB and much more. Thank you and looking forward to working with you.

I had a great experience working with Brittany. Extremely professional, transparent, and honest…read moreabout what they can and cannot take on, which is something I truly value. Communication was clear, expectations were well explained, and I always felt guided in the right direction. Highly recommend for anyone looking for reliable and ethical bookkeeping support.

G&P Resolution served my family on multiple levels this year. They helped me navigate my…read morecorporation's taxes, took care of our personal taxes, and helped us answer tax questions regarding our oldest (who is just starting work as a minor). David and Eli worked hard to be responsive to all of my questions and never left me waiting. They provided excellent support in making sure our taxes were in good shape and on time with plenty to spare. I trust they can do the same for the rest of the families and corporations.

From the owner: What makes us unique is that we are open all year around. We are available to freely consult on…read moreyour business, tax, bookkeeping, payroll, trust and unemployment needs. Because we are all in-house, the experience is much easier.