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    Empowering Counseling One On One

    5.0 (1 review)
    Closed 11:00 am - 7:00 pm

    Services - Empowering Counseling One On One

    Couples therapy

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    5 years ago

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    Texas Health Springwood Bedford - Link for financial assistance

    Texas Health Springwood Bedford

    1.8(9 reviews)
    2.3 km

    this nurse lady would rush me eating every day when i was there for depression and an eating…read moredisorder that was the worst its ever been. one day i said i was underweight (for myself) and she ASKED HOW MUCH I WEIGH. and when i said the number she said must be nice! So fucking disgusting

    I've suffered from anxiety and depression for the last two decades. Recently, I've been having…read moredebilitating anxiety attacks, to the point that I've been let go from two different jobs. Yesterday morning, I was supposed to start a new job, then BAM, panic attack. I was unable to start the new job. After sobbing for a few hours, I decided to research mental health facilities. I decided that this cannot continue, that I desperately need help. I came upon the website for Texas Health Springwood Behavioral Health Hospital. I searched the website for any information regarding financial assistance, as I don't have health insurance. To my surprise, I found a link titled "financial assistance", and a teensy glimmer of hope began to build. I opened the link and read more about it. I finally worked up the nerve to call the free assessment number(my fellow anxiety sufferers know how hard this can be), and spoke with a helpful gentleman that set an appointment for me for that afternoon. I showed up for the assessment, still with that small glimmer of hope that I may actually get some help. That I may be able to actually start living my life again. When asked what brought me into the facility, I opened with "hopefully I'm not wasting my time, but I saw on the website that financial assistance is available...and due to my debilitating anxiety, I'm unable to hold a job and don't have insurance." At that point, the assessment began. It went well, albeit I was quite upset/panicked due to the fact that it's hard to be vulnerable and talk about very personal issues. The two ladies that assessed me(forgive me, I don't recall their names) were professional and compassionate. After the assessment, they both left the room to evaluate my answers and determine what type of treatment would be best. When they returned, they recommended a program for me and then informed me that the facility "does NOT offer financial assistance" and that I'm "not the only person to say they've seen that on the website". This totally devastated me. To get someone's hopes up, only to be crushed, is cruel no matter the circumstances(mentally healthy or not). To be clear, I don't hold either of these caring ladies responsible. They did print out a few counseling resources near me and seemed genuinely apologetic. However, it is irresponsible for the website to have a link titled FINANCIAL ASSISTANCE, containing information regarding FINANCIAL ASSISTANCE if they do not truly offer it. They should be ashamed of themselves. Screenshots of link/information:

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    Texas Health Springwood Bedford - Financial assistance information

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    Financial assistance information

    True Connections Pediatrics

    True Connections Pediatrics

    3.1(21 reviews)
    2.1 km

    The last 3 times I visited this practice we were seen on the same day that I called in. This office…read moreis extremely accommodating. We have been coming here well over a year now, and I stand by them. The staff is always professional and kind and such an inviting atmosphere. I have called in many times for advice, and never once did anyone instruct me to give my daughter over the counter medicine for a serious concern nor have I ever been told to wait a couple days before coming in. But I am also kind and respectful when I call. No matter what profession you are in, people are not apt to help you if you are rude. At one point the front office had a sign that stated people can leave if they were going to be rude. I didn't care for the sign, but clearly they have a reoccurring issue with some of the patients being unkind otherwise they wouldn't have put that sign up there..

    I hear great things about this office.. if you can get an appointment. I've been playing phone tag…read morewith them for awhile now and finally got through to their office to make a new patient appointment, only for them to tell me that the person that makes new patient appointments works remotely so they can't help me. They transferred me but the call just ended after the transfer. Maybe they should get someone new to make appointments for them if they want new clientele, because the person that works remotely doesn't answer anytime I try to call during business hours.

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    True Connections Pediatrics
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    Empowering Counseling One On One - c_and_mh - Updated May 2026

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