I love this location they are so friendly and professional. Especially the front desk ladies!read more

patient care is secondary to office staff and billing. unprofessional, uncaring, and poor overall…read moreservice. don't waste your time. when it comes down to it, their time is vastly more important than yours. paperwork and IT systems are always inaccurate, which I hilarious given you have to reregister for almost every appt

Normally I go to Dr. Wong on Riverside but this sister clinic here in Keller has been so great…read moreaccommodating me with Riverside's busy schedule. I was greeted with the same familiar faces I see at the other clinic which was a relief and they appear to have a cloud based system because I didn't have to redo any forms when I arrived which was so gtrat! I was taken back in less than 5 minutes and was able to consult with Lisa Galloway, who might I say is FABULOUS! (Also she looks like Maye Musk, and if you don't know who that is, she's a Covergirl) Not only was her assessment quick she was informative! She did what alot if providers don't do she EDUCATES she didn't just tell me what was happening but why and why my home treatments went working or why they just arnt enough. (Forgive me, I think the MA was Alyssa? I can't hear well right now so I think this was her name) she was so great, when she administered the injection I didn't even feel it! I was increadably pleased with my visit today, and I'm sure I'll be feeling better in no time! And I made it out of the office today remedies and all, LESS THAN $100!!! As a self pay visit, this is great to my wallet! I was in and out in 45 minutes! If you don't have health care insurance DONT LET THAT BE AN OBSTACLE OR AN EXCUSE both locations offer AFFORDABLE visits and real solutions office visits as low as $50* call them you will not be disappointed.

Before I could even be seen by a doctor the receptionist told me they could not help me after…read morescheduling an appointment 2 weeks before. Extremely poor customer service.

This place is like a back alley doctors office. They don't diagnose properly and they can never get…read moreyou in. They do appointments by every 10 minutes to get more people in to charge your insurance. The office staff is beyond rude and don't even know how to properly answer your questions. They're the circle back staff. Don't waste your time here!!! Don't trust your kids with them either. Report this place hopefully there's a change because this is not it. Also they can't use COVID as an excuse as to why they're trash. Look at all the reviews

PA Stephanie is wonderful and always very caring towards my special needs children, she always…read moretakes great care of us and I never feel rushed and our concerns never get dismissed! Stephanie is a star!!!!

I've been coming to Max Health for a little while now for various health related visits and have…read morebeen very happy with my experience with all the doctors and health professionals I've dealt with.

I chose Doctor Dueser as my primary physician and I made the wrong choice. I went in for a…read morephysical and she used an app on her phone to preform the physical, I could have downloaded the app she used and saved the trip. For my second visit I called several times and left voicemails that were never returned. I called their second location and they stated the office had closed and they were surprised that the phones were still ringing. Today I needed a Doctor and I called several times throughout the day and the answering machine stated they were closed for lunch. I ended up driving to the location and found a sign stating they were moving. I am looking for a good, dependable, and intelligent physician and Dr Duser is not the one. I am writing this review to warn people to make other choices when looking for a Doctor in the Flower Mound area.

I needed medical care and decided to try out this Urgent Care since it was a short drive away. My…read morevisit was on a Monday at 10A and the waiting area (and parking lot) were empty. The employee at the front desk was super nice. It did take some time to be seen though; maybe 20 min or so? (I was a walk in though and they did have some appointments). The NP was great as well and the whole visit was a good experience. I would definitely recommend them to others.

Cannot recommend this place at all. Took my kid here for a deep cut. They used a tiny bit of saline…read moreon gauze to dab the wound. Then poured glue in the wound and strips on top of the wound but didn't pull the skin back together. Took my kid to our main doctor today and they had to re-clean the wound since it had been done so poorly. They found grass still in the wound from the initial accident. My doc also got my kid on antibiotics since the cut happened on a screw from outside. The care quality here was negligent. Medical staff was friendly. The office staff wasn't particularly warm but they weren't rude and they were efficient. The office looked clean.

I was once a 5 star reviewer but I'm back with my most recent visit to amend to 1 star. All because…read moreof homophobia from a single male nurse. He refused to look me or my wife in the eye, never introduced himself, and physically hurt me. I am bruised from where he wrapped my arm SO tightly with a band to insert my IV. The band tightness was actually more painful than my kidney stone and sepsis, the reason for my visit. I begged for relief and so did my wife. I twisted and moaned and cried in pain. He said nothing. This was completely awful, emotionally scarring, and I cannot believe this man is allowed to practice medicine when he does not care about the patient's comfort. I wouldn't recommend going here if you even might look a little gay.

The following review is for my visit on 12/16/2024 @ 21:21…read more Friendly, Fast, and Efficient. I absolutely dislike anything to do with going to see a doctor, but this place takes care of business. The staff goes above and beyond explaining everything and take their time to treat you with care. I will only go to this facility from here on out.

I am 7 months pregnant and choose Dr.Freeman to help with delivering my first child. I LOVE HER she…read moreis so sweet ,down to earth, answers all questions me or my boyfriend has and just an all around GREAT doctor! Since this is my first I was very scared about choosing a doctor but she has made this a smooth and enjoyable transition I'm really glad I chose her!!! If your looking for a great doctor don't second guess DR.FREEMAN is the lady to choose!!!

I have been with dr freeman for 3 years. She delivered my first child and I can't be happier. She…read morewas very attentive to everything to my conditions. Can't ask for a better doctor.

Update: I decided to stick it out and give them another shot. The staff has been great and very…read morehelpful and think they were just going thru some change and transition. We will happily continue to go here as a family! We have been going here for four years and loved it. I had previously left a great review. But they have changed up the staff and when I called this week to get our son in they wouldn't take him unless we filled out new paperwork. I understand that but I couldn't take off work and was going to have mom take him in...I asked for them to send me the paperwork so I could fill it out and send with my mom. I would have printed it out online but that is not an option. Long story short they told me they wouldn't send it to me I had to come in in person and fill it out or they wouldn't see him. I ended up just using a pediatric urgent care in keller and needless to say Swe are now looking for a new family practice and will be taking our business elsewhere.

I had to choose a primary care provider so I picked Dr. Khan and that was the best decision I've…read moremade regarding my health care. Dr. Khan is professional, patient, friendly and makes you feel comfortable. Unlike many doctors, she takes the time to LISTEN and EXPLAIN so you can understand and be a part of your treatment. She follows up when needed and is available in an emergency. Dr. Khan takes into account the "big picture", your wants and what she believes is best for your health. It's a team effort with your voice being heard. The office staff is courteous, friendly and professional. I highly recommend Dr. Khan at Alliance Family Medicine if you're looking for a new, top quality, primary care doctor.