It was my first time getting my hair done at this shop and over all the experience was worth it my…read morehair came out beautiful and they were nice. I asked if they could wash my hair before she started braiding but she just gave me a blow dryer but my hair was dirty. They didn't wash it and I had to blow it out myself which I didn't mind. Knowing that's it's an all braid shop I wasn't expecting it to be clean but it was to messy .

Have been here a few times and usually have no real issues other than language barrier…read more Unfortunately, my last interaction wasn't so positive. I got my hair braided (knotless boho) last Saturday and left on vacation on Monday. Each time I manipulated the braids, the boho hair was sliding out. I was losing a lot, so I started to save the hair. When I got back home on Thursday, I took a picture of the hair and sent it to them explaining what had happened. Her first response was very disappointing ("Yes, it all depends on the texture of the hair. Sometimes it happens and sometimes it does not, but we are only able to take care of this issues after 48 hours. Once that time has passed, we are not able to do anything."). Well, I was out of the country 48 hours later. She then told me I could come in and they would crochet the pieces back in. I told her, thanks, but no thanks because I would have to buy more hair (that hair is not cheap) because the hair that came out was obviously tangled. Also, I expressed that the crochet method of adding the hair would probably not last either. Her response was, "apologies for the inconvenience". Not sure if the 48 hour rule is posted anywhere, but I think that the resolution could have been better. I paid $230 and my hair started falling apart 2 days later. That's unacceptable. I won't be back.

Amy Dugan is amazing! She removed my hair extensions and gave me a nice new fresh 'do! She has…read morealmost 20 years of experience and offers a multitude of services to include bonded hair extensions. The salon is very clean and up-to-date. The front desk personnel are very kind and friendly. Make sure you bring cash for a tip as you cannot add a tip to your credit card. Highly recommend the salon and Amy!

Service is awesome love the atmosphere Love this place…read more If you're looking for a good place for a good haircut go

Raji shaped my eyebrows beautifully- I am so pleased! She recommended a shape that gives a balance…read moreto my face and it's so flattering. She knows what she's doing! I'll be coming back :)

What a great experience!!! Owners are so sweet and kind. They go above and beyond. New business and…read moreit's super clean and so many things to choose from! Good prices and I even had fun with the other customers. I love my hair and the threading was a first time for me and I'm super pleased. I will definitely be back.

Shelia is absolutely fantastic! She has been doing my hair for several years. she has designed my…read more hairstyle for every event. This place is a very homey and quaint hair salon with a friendly environment. All the stylist are very helpful.

This quaint little hair salon nestled in Collierville Tennessee is unique as the people who work…read morethere at the salon . Shelia has been doing my hair for quite some time I've known her and followed her all through her time ever since the salon opened up and even before that .Shelia does a wonderful job on my hair even worked on botched hair jobs from other places.She's great at color highlight low light, even blending in the stubborn white and a wonderful job cutting styling hair long or short all hair types.The staff are very friendly. I totally recommend this place and ask for Shelia .

I took a chance and stopped in for a cut or to schedule one and they took me right away. Gabby was…read moremy stylist, she was very nice, listened to me and did a very professional job.

I looked up this small hidden Gem on Yelp and I'm So glad I…read moredid! They were able to accommodate me On Saturday for highlights. Staff is uber friendly and professional. I was immediately greeted and my stylist 'Fred" was so much fun and had years of experience. Initially I wanted to get 1 color but he advised me to get highlights. The result? Beautiful Honey highlights that added warm and depth to my thick curly hair! I highly recommend this place and will be returning there for root touch ups and my trims!

I came in for small bohemian knotless butt length, but they had updated the prices so I thought it…read morewould be around 260 for that but it was 300. so I almost went with no bohemian and getting back length & my total would've been 260 but they offered to let me pay 10 instead of 20 for added bohemian, so we ended up at 270. They did an amazing job and i did not regret getting the bohemian hair added, I got so many compliments. The shop was also empty when I arrived at around 6:30am, there were two workers present and I was skeptical at first but I enjoyed the peace and quiet, and eventually someone else came in with another braider. I was finished around 2:30pm.

I was a walk-in customer on a Sunday. I wanted basic design braids. I was seated immediately which…read morewas the best thing about this experience. The ladies had bad attitudes and were distracted by the Tv/ Phone for different intervals of the braiding session. At the end, I did not get my design that I requested. It was done very rushed, sloppy, and just plain incorrect. When I asked for it to be re-done she told me I could only come Tuesday at 4. I told her I couldn't make it because I had to work and that we should try a later day in the week. I never heard from her again after that. She finessed me for $150 and I promise you my hair looked like a toddler could have done the job. Again the only good thing was that I was in and out in no time but Im sure that you can see why. Go try another braider....hell, learn how to braid yourself.

The Wax Bar is conveniently located in Bartlett, as well as other locations in Memphis. I paid for…read moremy services ahead of time and it started promptly at my scheduled time. Kimmy was gentle, friendly and knowledgeable! I highly recommend it!

I would usually go for a full face wax once a month. Whenever I arrived, the door was always…read morelocked. Inside the building, it wasn't terrible but nothing outstanding. My waxer was nice. I always ended up with a breakout afterwards. I'm not sure if it was the wax she was using or what. After several months, she moved out of town and I decided to do my own waxing. My skin is much happier and less breakouts.

A review that's outside of my comfort zone due to its intimate setting but here we go!…read more My first visit at Sugaring NYC- Memphis was last summer of June but yesterday made my seventh visit. Prior to my first visit, I received conventional waxing services but not sugar waxing. I have heard of the term without the knowledge of the full benefits. That's until a Soror, who's the owner of the Memphis and soon to be Midtown location explained thoroughly. Which encouraged me to give it a try. In short term it's like comparing fruits and vegetables to organic verse none organic. Sugaring is applied to the body temperature minimizing discomfort, still treats discoloration, the clean up is effortless with water and eliminates the usage of tongue depressors. *That's if you're a zero waste savvy.*. Unlike conventional wax is composed of rubber resins and other potentially harmful chemicals. All of my six visits were serviced by Danielle, loved her! Unfortunately she's no longer working at the franchise in efforts of receiving her degree. Which I salute and applaud her because school isn't for the weak! My last two recent visits were serviced by Sarah. Professional, personable and comforting through her words of encouragement. I'm elaborating the word "comforting " because if you're a first time wax (conventional or sugaring) client it could be misleading as everyone's tolerance level towards pain varies. I can say the more consistence the better for the benefits of less pain, becoming more comfortable with the process including your waxer and the swift of hair removal. This location is always promoting special offers on the website or the chalkboard as you walk into the studio. Sugaring NYC's motto "Once you try Sugaring, you will never go back to waxing" is one of the truest statements I can vouch for.

To be clear, this is not a review of the service. I HIGHLY recommend Tiana at the Union Ave…read morelocation. She is the best. This is a review of the business, both corporate and Memphis franchise ownership. I signed up for S Pass and didn't use it as much as I thought I would, ending up with over $300 in credit for services. I asked the manager if it would be possible to pause membership and still use my credit before resuming. She told me that she could remove my payment method from the account, the membership would still be active, I could use my credit, and add a payment method back later on. Perfect. Except that not only did this suspend my membership, and so did not work the way it was explained to me, in the intervening month the entire program was discontinued. Corporate headquarters informed me that (though when signing up for the Pass there was no indication that I was entering a contract with anyone other than the corporate entity), they took no responsibility for this or the fact that there was NO NOTIFICATION of the termination of the program sent to members. They flatly refused any assistance and told me it was the Memphis franchisee's responsibility to resolve the issue. I called the manager again. She returned my call saying that I could at least begin paying the monthly fee again and not be out the over $300 that I had lost. I went into the store to do so and had booked a service as well. When I arrived, I was informed that I could not, in fact, do this. I was provided a free service that day (the manager, to be fair, was as helpful as I think she was able to be at this point), but am still out a fair amount of money. I hate that I cannot continue to visit Tiana for service - again, she is fantastic - but I cannot give business to an establishment that wouldn't even offer to split the difference on a gift card to keep a loyal customer.