We had three glass projects that were on the "more complicated" side. The projects required multiple re-do's to get it perfect. They REALLY went all out to get it right - never made us feel badly about getting it perfect. Life gets complicated; they insisted on excellence. I would use them again on any project. You should, too! read more

Please stay away. This company did an improper install. After three months of installing my bathroom windows, my door fell off. They refused to come until I submitted a legal letter, and they came, but never followed up the second time the door fell. read more

I needed a piece of glass cut for my front door, and they were able to do it in 10 minutes! Super nice staff and they made it quick and easy. Definitely recommend! read more

Encinitas Glass Company - Windows Installation Near Me - Carlsbad, California

Had a broken window, was quoted a price and time and received said business transaction. Unfortunately, they still have the onry front desk staff who has been rude and entitled for decades based on current company ownership. read more

I needed to get a piece of glass replaced in my front door. I called around to a few different glass repair companies. Encinitas Glass had the best price and their customer service was great. When Jose and Anthony came out to do the install I was more than satisfied with the work. They were fast, friendly and cleaned up after themselves. If I ever need to have window or glass replacement again I will definitely be calling them. read more

Every step of the way, sales through install, everyone was amazing to speak with and work with. I would recommend this company to everyone I know. Q read more

I've used 4 different glass companies for window replacements or new mirrors in our home over the last 25 years. I've dealt with unsafe installation practices, leaking windows afterwards, mirrors cut the wrong size or glue patches showing through the mirror after installation. You name it. Encinitas glass is the one company of the 4 that I learned I could rely on to do a good job, safely installed with respectful people in a timely manner. I won't use anyone else. Karen B. read more

I needed 2 custom windows replaced the manufacturer didn't cover labor. Encinitas Glass made the whole process easy. Lisa coordinated the entire job. She was so helpful. Neil gave me the estimate and was very knowledgeable and professional. Jonathon called to schedule as promised. The actual installers Chris and Jason were amazing. Again super professional and completed the job in an efficient manner above our high expectations at a very fair price, read more

I delivered a Robern mirrored bath cabinet door to Encinitas Glass to re- mirror. I was told it would cost $109 and be ready in a week. It was finally ready about 3 weeks later. When it was reinstalled it was 2" too wide. I returned it with a second door to show them the appropriate measurements. I received a call 1 month later saying it was ready. I have attached a photo showing their second effort. You will notice the mirror is about 1/8 " too tall and broken along the vertical edge. I decided to live with their shoddy work . Simply disgusted. read more

Encinitas Glass Company - Second attempt. - Windows Installation Near Me - Carlsbad, California

We couldn't have asked for a more professional, courteous, organized glass company to complete a large job on three homes in our homeowner's association!! Starting with Johnathon coming by to give an estimate, to the women in the office who efficiently provided the documents we needed for our management company and are always delightful to talk to, to Chris and his crew whose work was above and beyond and whose friendliness was just lovely, we had the most awesome experience!! We highly recommend Encinitas Glass Company!! read more

I got quotes from at least four companies for a frameless glass shower enclosure Encinitas glass provided me an extremely competitive price and lifetime service on the door for adjustments. The installers did an incredible job, and I couldn't be happier with the results use them with confidence they are very reputable company. read more

Thank you for sending Chris to our home to demonstrate proper maintenance of the frosted glass you installed. He was helpful and polite. He represents your company very well. read more

Thank you to Darlene for being so professional in getting me a quote so quickly! She treated this small order as if it were a large one from start to finish. I needed to replace a glass top asap that a guest broke at our vacation rental. It was ordered and ready within a few days. Best quote of ten I received from others. Very refreshing to receive that kind of service! The glass top looks beautiful and made to perfection! I'm a designer so I'm very picky. Thanks again! read more

Encinitas Glass Company - Beautifully made 1/2" thick with a 1" bevel glass top for a coffee table. - Windows Installation Near Me - Carlsbad, California

Encinitas Glass does everything with excellence. I have used them many times for custom mirrors, bathrooms, windows etc and they always do excellent work. read more

WOW was this lady rude. I called asking about getting a custom order to fit a shower door sliding set and was transferred to this older lady who had the worst customer service. She was impatient and came off as being bothered by me even asking questions trying to figure out the right direction for my project. I would never order anything from this company based on how unhelpful and rude this women was. Thank you but no thank you. I will take my business elsewhere. read more

Linda was most helpful on the phone and when we arrived at the showroom she went into the shop and brought out a sample of the product we had been searching months to find. Even though we were from Arizona and wanted to order the product for our project there, Linda was just as nice as if we were ordering thousands of dollars of material. Great people to deal with! read more

I needed a specific type of mirror for a photography shoot and Lisa was kind enough not only to take the time to listen but she actually worked with me to make sure that everything was exactly the way I envisioned it in my head. This is the kind of expertise and service that is completely unmatched and therefore I can't say enough good things about my experience! Thank you Lisa and thank you Encinitas glass! read more

Very frustrating when your own website has a "submit a quote" button... to me that means that someone will get back to you in a day... may 2 days... ok now 3 days.... nothing!!!! I know that you have received my request because I did get an email saying someone would be in touch shortly. Sorry, I just ordered from your competitor. read more

Dear potential Customers, BEWARE. Myself and my wife are completely dissatisfied with this company. TheIR work is shoddy, their customer service is terrible and they do not stand BY their work. However. DO NOT take my word for it; simply scroll down and read all of their reviews. You will be shocked to learn that 12 out of 29 reviews that I can see provide two stars or less! It could not get any worse! STAY FROM ENCINATAS GLASS CO LIKE YOU WOULD LIKE THE BUBONIC PLAGUE!!!! -TD read more

I just had new frameless shower doors installed in my daughter's bathroom. Dustin and Neal were the installers. They were the NICEST guys, very professional and did a wonderful job with the install. I plan to remodel my master bathroom next year and will be informing my contractor that we are using Encinitas Glass for the new shower doors. They were great! read more

I ordered two pieces of customs glass here for a shelf and for a table. They beat the online prices I found and had it ready in two days. I am really pleased with how easy it is to order and pick up. Everyone there was super nice and professional. Get your glass here. read more

Needed two custom sized pieces of 1/4" glass with eased edges. They had my order done by noon and the price was right where I would expect it to be. Courteous on the phone and in person at pickup. I would use them again in a heartbeat. read more

This company installed my original shower doors in two bathrooms as well as some mirrors on some closet doors. The product has been excellent over the years and they came back several times to ensure they installed their product perfectly. Fast forward to several years later, one set of doors required adjustment from settling because that's just what happens. I called them to come adjust it and I expected to be charged to get them readjusted since it had been several years after installing them, I was surprised to hear when they told me there would be no fee. The two-man team just finished adjusting the doors and they were excellent! They even replaced the plastic shower door sweeper on the bottom. This place is great, good products, excellent service. I highly recommend them. read more

Went to order a custom-cut glass and an older lady that helped me out was too impatient to help me with my custom dimensions. After I ordered this glass she called me a week later, told me my glass was ready and hung up before I could say anything. So rude and won't be doing business here again. They can keep the glass I paid for. read more

Encinitas Glass was recommended by another window replacement company. I had two dual pane pieces of glass replaced in two windows that had moisture in between the glass. James Long the installer was amazing! He went way above and beyond what was expected, taking extra time to ensure everything was done properly and actually fixed something that was already there and had nothing to do with the installation. Would highly recommend Encinitas Glass, but especially James Long as he showed pride in his work and great customer service! read more

We've had nothing but trouble with Encinitas Glass. First they gave us bad information about the thickness required for plate windows. Then when they discovered the problem they just stopped our order without telling us. So a week later when our order was supposed to be done was the day they let us know they hadn't even started! On the same day (12/10) we ordered a set of Milgard operational windows since the owner there assured our contractor that he was a licensed Milgard dealer. They were supposed to take 7-10 days. Two weeks later our contractor is calling Encinitas Glass every day trying to get a hold of the owner and find out what's going on. On 12/27 he finally gets him on the phone and the owner says "any day now". So our contractor calls over to Sierra Padre (a larger local glass mill that has its own issues) and gives them the dimensions for the windows and asks "how long would these normally take"? just to see. The girl at Sierra Padre says 7-10 days and then adds "you know that's funny, the owner at Encinitas Glass placed an almost identical order just yesterday, only in a different color." That's right, Encinitas Glass had JUST NOW placed our order, NOT direct from Milgard as promised, in the wrong color and with the dimensions slightly off. Our contractor finally got through to the owner on the phone and confronted him with these facts and asked "When were you going to tell me?" His answer: "When they showed up." We cancelled with them and placed the order with Sierra Padre. Our project is now almost a month behind schedule because of their incompetent and dishonest bumbling. I've told this story to a couple of friends now and every time I tell it someone goes "Encinitas Glass? I had a TERRIBLE experience with them!" How this place has been in business for so long with such an awful track record is anybody's guess. If you want my advice, it's DO NOT DO BUSINESS WITH ENCINITAS GLASS. read more

We had relatives coming to visit and our guest bathroom needed an upgrade from the cheap shower curtain to a glass shower door. With only a week notice and we knew this would be a difficult task to accomplish since everyone was quoting us a 2 week lead time. When we called Encinitas Glass they originally told us 2 weeks but they called back soon after letting us know that they would do their best to expedite the order. Needless to say they installed the doors the morning of our guest arrival and they were using it the next day. Marianne was great to work with and the customer service overall was excellent.....it's also feels good to support our local business. read more

I have not purchased glass from them. Only went in the showroom to look at glass. Looks like they offered some nice options. They helped for a few minutes. When I asked about pricing for the nicer more expensive glass they said they were too busy. Would have been nice if they had offered to take my number and get back to me when they had more time. It appears that they don't want more business. read more

Yeah it would be great if you trained your employees how to properly drive and park a car. read more

Encinitas Glass Company - So apparently this is how they train employees to park. Unbelievable. - Windows Installation Near Me - Carlsbad, California

I've been meaning to write this review for a year and a half! We needed glass for our new shower and by far Encinitas Glass was the easiest and friendliest company we contacted. From start to finish, we were very extremely pleased with everything. I highly recommend them! read more

I had an excellent experience in working with Encinitas Glass. They came out to measure for a new, large mirror to be installed over the master bath vanity. I wanted the flexibility to easily change the mirror in the future and requested that it be installed with top and bottom clips to secure it to the wall. We chose metal clips that matched the existing faucets. Their installation was perfect and the mirror looks great. read more

Our designer, Sterling Interior Design, hired Encinitas Glass as a subcontractor to install mirrors throughout our home as part of a $1.5 million remodel. Mirrors were installed in our kitchen and six bathrooms. The mirrors were installed in the summer of 2014. In early 2015, before our remodel was even complete, the mirrors began delamintating - brown ugly patches began to form on the sides, top and bottom of the mirrors. The patches grew slowly over time. Sterling Design told us the mirrors were "diseased". At that time Encinitas acknowledged that the mirrors were defective, and replaced them. In early 2017 the mirrors were delaminating again. Encinitas glass has come out on three separate occasions to look at the mirrors, Each time they told us they would give us a proposal to replace the mirrors again. But they never gave us a proposal, and finally when we pushed them to do so, they told us it wasn't their problem, and told us never to contact them again. We are now having the mirrors replaced by a different company. The new company told us that the cheap materials used by Encinitas glass tend to delaminate if they are treated and installed incorrectly, and that the mirrors should have been sealed before installation, and caulked afterwards. Encinitas Glass did neither of these things. Mirrors should last longer than a year or two. Reputable vendors stand by their products. If you are considering Encinitas for any glass or mirror work, we strongly recommend you keep looking. read more

I ordered a custom door from Dallas he misquoted the door by $2000.00. They did not order my door for three weeks after I signed the contract and gave the deposit. They continually schedule appointments appointments and did not show or call. When the crew came to install the door they incorrectly installed the door and had to make three return trips to fix. I requested multiple times to speak with the owner and when I finally got to speak with him I started to review the issues I had with the install and he immediately told me to go F@*# my self. I have been building custom homes for 18 years and have never seen such horrible and unprofessional service. I would never use this company agin. Save your money and time and use one of the many other professionals out there. read more

We replaced our clear glass shower enclosure. From help choosing the right product through measuring and installation the crew at Encinitas Glass was friendly, competent, on time, and thorough. It was a difficult install due to design of the shower. Neal and Bob worked dilligently to get it right. I would go to them first for any glass work. read more

Encinitas Glass is not worthy of your time or business. The workmanship of the employees who serviced my home ranged from fair to competent (thanks to the gentleman who finished the job), Matt--a supervisor--talked a good talk, but delivered the minimum necessary to finish the job, and the in-house sales and estimating team of Marianne and a colleague was just plain incompetent. We contracted with Encinitas Glass to replace a number of pieces of glass in our newly acquired dream home. Prior to contacting Encinitas Glass, we noted nine windows that had fogging or scratches, a few additional were letting water into the house during heavy rains. The first estimate from Encinitas Glass called for replacing the glass in seven windows and included over $2,000 in labor to shore up the leaks. The total was $4,373. Noticing that some of the damaged windows seemed to be missing from the estimate, we requested that the estimator revisit. His subsequent estimate called out eight windows in need of work, the total jumped to over $5,200. Surprise! We noted a damaged window missing from his estimate. Another visit from the estimator, a re-revised estimate calling for the replacement of nine windows and a new total--including the same $2,062.22 in leak fixes--now just shy of $5,600. Now it was time to question why the leak fixes were estimated to cost over $2,000. I inquired as to the hourly cost of their repairpersons, and the cost of materials. Marianne could find no justification for the $2,000 price tag. The new-new estimate brought down the cost of the repairs to $460.97 and $496.25. Yep, this estimate charged us twice for the repair work--and the amounts were different. Total cost now... $4,652.34 This brings us to the last new-new re-revised-estimate, same nine pieces of glass to be replaced--although we did ask Encinitas Glass to use only tempered glass. Interestingly, they thought that it was acceptable to use non-tempered glass in a tub area. Total cost dropped to $4,191.67, including $496.25 in leak repair labor. From over $2,000 to not quite $500--over a 75% reduction, and no explanation offered. Can this get more ridiculous? It sure can. On the first day of the job they used the wrong stops--they hold the window in place. To top it off the installer used gobs of glue to make the wrong stops work. The result was visually hideous. Matt--the supervisor--explained that the manufacturer no longer produced the stops on our existing windows, and agreed that the work preformed was poor. He would check on finding better fitting stops and send a more skilled installer. As for the stops, I called the company. Another surprise, Milgard still produced the stops. Encinitas Glass ordered the OEM stops. Alas, they are slightly different from the ones used thirty years ago, although still much superior to the stops pulled from Encinitas Glass' inventory. Meanwhile, back at the installation: not only did the installers fail to wear booties in our home, they stood in our bathtub with their workboots on. They were asked not to return. Matt--the supervisor--explained that this should not have happened. Thanks for the clarification Matt. After much complaining, the job was finished competently by the final installer who visited our home. Not a big surprise, but there has been no follow up with regard to outstanding issues. None. I have called Encinitas Glass numerous times. They do not return my phone calls. I suggest looking elsewhere for your glass needs. read more

If you live in Oceanside don't call these people. I called Thursday a tech came out right away awesome person took measurements. I was told I would get quote next day, that didn't happen. I called following Monday to get quote and rude customer service lady tells me they will call me back in 5min, that didn't happen. I call Tuesday I finally get quote and it's $200 more then other places quoted me. Along with that the customer service lady tells me that I'm to far away and that I shouldn't be calling them. If I was told this on Thursday I wouldn't have an issue but, to get the run around and have them send a tech out to get the BS run around and also double the price I wouldn't recommend this place to anyone unless u like dealing with crappy customer service read more

This is the worst and most unprofessional company I've ever dealt with. They make appointments and don't show up and don't call. They don't return phone calls, they don't care if your glass gets delivered, or if it's delayed, or if its incorrectly made. I have not one positive statement to make about this company. Worst customer service I have seen. How they're in business is beyond me, must be a shortage of glass companies out there. Do yourself a favor and buy from somewhere else to save yourself headache and frustration. read more

Wish I could give a local business 5 stars but whoever the older lady was (wish I had her name) that answered the phone and could've been more helpful and NOT given me attitude with some very normal questions could have been business for them. I guess they don't need anymore business. Yes, whoever you had answer the phone blew it for me. EXTREMELY RUDE! I had just 2-3 normal questions regarding a repair needed on our glass shower and she sighed out of irritation as if I was bothering her with a petty job and quoted me over the phone for me to lug the glass shower door or they'd charge $150 just to come out and look at it. Total joke! Awful phone manners, zero etiquette. I've gone elsewhere read more

Had these guys cut and install our shower door. All other contractors said the space was too big and we needed a panel plus a door. Dallas & Company introduced us to the Plymouth hinge that can take the weight of a heavier door. Install guys were great. These guys know what they are doing and are priced accordingly. read more

We are so impressed with Encinitas Glass. They replaced our old shower glass enclosure with a gorgeous one and they made the whole transaction so easy. Everything went like clockwork and everyone was so professional. They helped us get a grout guy in to do some work and that is something we wouldn't have thought of---since we are new to this. They coordinated with the grout firm, so there was only one day of down time. They even took away our old glass enclosure for us. We are so happy with them and will continue to use them and refer them to all our friends. read more