Update: After a…read morelengthy discussion with the property manager and the verbiage of the contact (who did what he could and pushed it up to the regional managers) an agreement was reached. I will move it from a 1 star to a 3 star for their effort in correcting the matter. My son who is a first time renter at Ridgeline Apts tried to make a payment on the 5th as he was out of town working. He had issues with it getting submitted and it finally went through. This was prior to the 6th. He said it was different than normal. He then went on in the morning to make sure and seen a late charge of $100. Confused he emailed the property manager informing him of what happened. This was before the office even opened. The response, sorry we can charge either $20/day for being late or $100 for the month. Refused to remove late charge without screenshot of payment. Kind of hard to do when it didn't work right for you. Lesson learned for him, but horrible property management, especially when they reach out right away. Guess he won't be staying there long and based on the reviews, not sure many will either!

whatever you do DO NOT an apartment from this company. Our washer and dryer do not work back door…read more bathroom door do not work. Our washing machine, barely functions. Our stove has caught on fire and best of all we haven't had a working shower in over a month which they fix on top of that they are still charging us or trying to charge us 1500 for next months rent, I'm warning you now. Do not pick this company.

After difficulty getting showings on our home on a previous listing, we turned to Karen based on a…read morerecommendation. She exceeded our expectations in every way. She was empathic to our situation and was able to get significant showings on our home. She recommended updates to our home, helped line up contractors, held multiple open houses, and even helped our buyers from out of town sell their home with no commission. She is very honest, hardworking, and persistent. If you are looking for an outstanding real estate agent to sell your home, Karen is the one!

Karen, helped me find a home in Jan 2020. We looked at like 20-30 homes and helped me narrow down…read morewhat I was looking for. One of the best things of Karen was she always cut through the things that didn't matter like the decor and helped me find a house that had good bones in a great location and didn't have tons of reg flags when I go to sell later on. For those review who criticize her, I can't verify their claims but one of the best things about Karen is she brutally honest and won't let you buy a lemon and she knows one when she sees one. If she has ever told someone that they wont be able to find a perfect home or need to be willing to fix a things for the sought after price range, she's exactly right and I wouldn't get mad at her. She will never be rude though so I don't believe that. I noticed how "off" expectations are in the whole real estate process and sometimes you just need someone to be honest with you especially if you think your home is worth more than it actually is. From my experience in buying process with Karen, I observed that sellers are usually super cheap and pinching pennies and therefore you will rarely find a home move in ready at a discount. Chose Karen, she's absolutely amazing and ignore reviews that say she's too honest or opinionated. Her advice will help you make a good decision whether selling or buying. She actually knows what she's talking about!!!!!

In December, we worked with an exceptional realtor -- Leah Mancuso. Leah did her research after…read morespeaking with us to ensure we maximized the time we had in Omaha to show us properties that best fit our criteria. She is knowledgeable of the Omaha market and has a great personality. Thanks to Leah for showing us Omaha!

From the owner: RE/MAX Results specializes in helping clients buy and sell homes.read more

I've been a resident at Village on the Parkway since December 2022, and unfortunately this…read moreexperience has significantly changed my opinion of the property. My AC started having problems around July 17-19, and despite multiple maintenance requests, my apartment eventually reached 85°F and then 89°F before the AC completely failed on July 24. It took approximately 3.5 weeks to restore my central AC. A portable unit was provided, but it barely cooled my living room while my bedroom and bathroom remained warm. I had to sleep in my living room because it was the only comfortable area. The portable unit was also improperly installed and leaked onto my carpet. The leak was eventually fixed, but the carpet dried stiff/crunchy and still needs professional cleaning. I've followed up with the leasing office about having it cleaned and have yet to receive a response. The biggest issue was the communication. I was told AC is considered a high-priority maintenance issue, yet I repeatedly had to call the leasing office and corporate just to get updates. I was even given conflicting information about whether the outstanding part was an evaporator or condenser. I understand that parts and warranties can cause delays. What I don't understand is why a resident should have to go 3.5 weeks without functioning central AC in Houston while repeatedly chasing management for information. I eventually escalated the situation to Corporate Resident Relations. They opened a ticket and told me that some form of compensation could be discussed once the AC situation was resolved. The AC is now finally fixed, but I am still having to follow up about the compensation and the carpet cleaning. Things break. That's not the issue. The issue is how management handles it afterward. After nearly four years as a resident, I am extremely disappointed with how this situation was handled and with the lack of communication and follow-through.

I have had ants in my apartment for 2 months. Lions Head doesn't treat the origin of the ants,…read moreonly the apartment. They are relentless. I am a clean person and my floors are always clean along with regular vacuuming. Counters are always clean and there aren't dishes sitting in my sink. I have spent my money on Terro ant bait since what they do doesn't stop the infestation. The pest control guy likes to tell me about the birds and bees that will be poisoned. There are eco friendly pest control products for outside. The carpet wasn't cleaned and walls were stained when I moved in. Flat paint in the kitchen and bathroom. This is not the place anyone should want to live. I have pictures of the ants and dates of pest control. I have rescheduled my work schedule to make sure they have access to treat the problem. Can't wait for my lease to be over.

We lived at One Pacific Place for 9 years and absolutely loved it. It is beautifully maintained…read morewith an expert staff that responds quickly and efficiently to the needs of the residents. Our apartments (we lived in 2 different ones) were beautiful, with lots of extra storage. The kitchen is beautiful! There's also a workout room, a fabulous pool, and clubhouse with an exceptional party room and attached kitchen. It is, in my mind, the best apartment community in Omaha! Becky

My 80 year-old mother called to get directions on her way in to get a tour. She was slightly lost,…read moreand called to get more clarification on where to meet the agent. The woman was very impatient when trying to "help", but got very ugly when she wasn't understanding her. The agent ended up hanging up on her interntionally. This seems like an odd way to service potential customers, especially when you are targeting senior residents.

We found Lisa Ritter thru a referral from our son who had a very positive experience with the…read moreRitter team to sell and buy a house. From our first encounter with Lisa we were "sold" by her enthusiasm, positive attitude and knowledge of the area and real estate business. With Lisa you get a professional team. She sent over a marvelous interior decorator, Gail Osberg, to advise on staging our home. This was followed by Multi-Images Photography who put together an awesome portfolio of photos to help market our home. When we went live for selling, prospective buyers were lined up to come and see. By noon of day one we had accepted the best of three offers, all over our asking price. We endorse Lisa Ritter 100%.

Dennis and Lisa helped us find our perfect house in Omaha in only two days of searching. We came…read morefrom out of state, and they navigated us through the process so seamlessly. We are so thankful!

From the owner: Lisa is a Dedicated Sellers Agent. Her average market time has been approximately 35 days since…read more2007. She has a powerful marketing plan with proven RESULTS! Dennis is a Dedicated Buyers Agent & will show you homes that meet YOUR needs. He will guide you in making an informed decision to make your dreams a reality! When you choose to work with Dennis & Lisa, you will be working with caring, responsive Experts that are committed to making sure your goals are met. You owe it to yourselves to explore doing business with the Ritter Team. Call today for a no cost interview to discuss your real estate needs.