I found this business on Yelp while searching for a reputable place to get an MRI. I was staying in…read moreAventura so Plantation was not the closest option. Once again, the Yelp reviews did not let me down. Most people think Yelp is just for food. In my experience, Yelp is for communicating what your experience will be, specifically with regards to the service provided. Of course when it comes to restaurants, the taste of the food is paramount, but I've never had delicious food and horrible service and thought that was a positive experience overall. Back to the review -- I couldn't be more pleased with the experience at Central Magnetic Imaging aka The MRI Guys. From the moment I walked in, I was impressed by the cleanliness of the facility and the professionalism of the staff. Everyone I interacted with provided friendly and efficient service throughout my visit, making me feel comfortable and well-cared for, which I deeply appreciated. Scheduling my appointment was quick and easy, and I was able to get in promptly. The team also handled the insurance authorization process seamlessly, which was a relief. It's clear that they prioritize their patients' needs and go above and beyond to ensure a smooth experience. In summary, my visit to CMI was outstanding. The combination of a clean facility, professional and caring staff, and the convenience of an open MRI made for a stress-free and positive experience. I highly recommend CMI to anyone needing an MRI. 5 Stars for the MRI guys.

alumin oakland park went in for a lumbar spine mri, but…read morereceived an mri on my head. what a joke!!!!!! every time i give this place another chance to get something right, it's a total, shocking disappointment. don't they hire technicians who can read???????

I cannot recommend this facility more. The staff, George & Alessandra are professional and kind…read more The moment I walked in I was offered water, snacks and friendly conversation with the staff and fellow patients who were also raving about their excellent experience. I had a CT Scan scheduled for 11.30 a.m. this Sunday morning. I was seen, scan done and back in my car by 11.40. They honor appointments, make you feel important and welcome and are efficient. George came out to get me for my knee scan and I told him it would take me a few minutes to get up. He immediately came over and offered to help, although I made it on my own. I told my Ortho surgeon this is the only place I want to go for scans. Thank you all for your great service, excellent care and weekend hours as I work full time. I cannot say enough about them. BTW, for those of us with knee replacements.....you can park right at their front door!

We got to the appointment 1hour 45 minutes early. Signed in and notices everyone getting a clip…read moreboard but not us. I asked and was told we are missing the diag code. But we got it. Then I was given the clip board and made to wait another 45 minutes. I asked his appointment going to be on time. Then the girl says we weren't given the referral but we are working on it. Calling. Come to find out they get their own referrals. Bad service. No compassion. Idoits​​

Great service. Every member from the front office to the Doctor was very professional. Super clean…read morefacilities. Highly recommendable.

I'm so happy my oncologist referred me to Linda Hughes to have my port put in. She explains the…read moreprocedure and make you feel at peace. Great staff, friendly and caring

I will never go any other place for my MRI but this location. Been here a handful of times…read more Everyone is very professional, kind & patient. For someone like myself who's claustrophobic Stuart & the staff make sure I'm comfortable. Highly recommend this place!

I had to wait 30 mins after I checked in but apart from that everything else was smooth. The staff…read morewas professional, explained everything, gave me ear buds and a noise cancelling headphone with music on. The MRI took less than 15 mins but felt long. I needed to tell myself to relax. The facility was clean and there was plenty of parking.

I had a terrible experience at this MRI facility and would never return. I called five times before…read moremy appointments, with each call taking over 20 minutes due to extremely poor customer service and unhelpful staff. My first appointment was canceled the same day. For the second one, I spent over 30 minutes on the phone with terrible service just to confirm the MRI type. Upon arrival, the front desk initially verified it was the correct scan. However, the technician later contradicted this, claiming it wasn't, and the front desk then agreed, stating the requested scan didn't even exist. It was a complete waste of my time. The service was disgusting, and the owner should be embarrassed by how poorly this place is run. Terrible care of patients. The front desk and manager should be fired and the service tech.

Top quality Radiology with great staff. Jaron did my CT scan with great explantation and caring. He…read morewas super. Mia and Annie at the front desk were helpful and nice. Love this place and wouldn't go anywhere else for radiology. SO much better than other places in Aventura that were nightmares. Highly recommend! Late hours also. They are fast and efficient. They couldn't be any better.

it seems that every time I go there for my mammogram, they are running late!…read more very frustrating!

Annual exams are necessary but not fun. Annual exams of 'private parts' are even less fun - and…read morewhen they're done to identify cancer and other diseases it can also be nerve-wracking...but not at this office. This practice was once called Tufts Mammography Center, run by a well-respected physician who specialized in assessment of breast tissue. Dr. Tufts passed away; his wife and staff now devote themselves to the care of former and current patients who seek excellent assessment of breast tissue. The office has moved (no more huge aquarium in the waiting room) and they now have state-of-the art x-ray equipment and ultrasound rooms, and a well-qualified physician and tenured staff in a very clean and organized office. Today I went for my annual mammogram and had an ultrasound exam as well. After checking in, I was escorted to a dressing room that has lockers to store patients' clothes and comfy exam tops that are in sealed plastic bags. There are clearly marked wipes for patients who want to use them before and after exams (ingredients like underarm deodorant and powder can't be used before exams). There's a large mirror too to help patients feel 'put together' when they leave the room. They created an atmosphere of patient care and courtesy and this room reflects it. The x-rays are 3-D, which lends to easier and more accurate assessments. The ultrasound room is set-up for optimum patient comfort and technician use. Even the ultrasound gel was warmed - I really appreciated that. The tech was thorough and personable - I didn't feel awkward, which was great. I met with the physician after the mammogram and ultrasound and she told me that everything looked good. I was glad. She had several monitors at her desk and many x-ray images on the monitors. It was great to get results at the end of the x-ray and ultrasound sessions - when I left I was done - they are in my medical insurance network and will file the claim on my behalf, and I had my results. I will return next year with confidence that I'm in good hands, as I have for the past 14 years.

Lousy attitude at front desk. Won't lift a finger to even make a phone call to a referring doctor…read moreif they have a question

My physician utilizes this business ( wish he didn't) There is nothing positive to say. I have…read moreprobably had six MRI there. Scheduling is a pain. Leave messages, no call back.. Have had to return for another MRI because the quality of the first test was inferior. The office is old and tired ; like their equipment. I would pick another MRI and stay away from these folks

Yolanda D. Tamarac, FL…read moreHorrible and painful experience with the spider veins treatment. Spanish Doctor Very unprofessional and did not complete the treatment with the four syringes. The unsuccessful procedure treated on right leg ended in a bulging vein, which I had to go for a different procedure to correct the issues. The unprofessional doctor assistant had no experience with the bandaging. The front office charged my CC up front and there were no adjustments on the charges. I will not recommend this provider on this unworthy services.

I booked an appointment through Groupon and I get there. The front desk staff looked at me and made…read morea face of disapproval because I had my child with me. I told her he would be quiet and very still. She went back to speak with the doctor and he said it's "policy" that children aren't allowed during procedures. Prior to this, the front desk lady took my id and dint return it, so after I was turned away, I didn't think about anything else but getting the heck out of there. I leave and call customer service and ask them where in their website or Groupon or emails it says that children can't be there. She took 15 minutes and couldn't find said policy. She said it's due to not having staff to look after my child. I laughed- I wasn't expecting that! That's not their job. I understand that they can't allow children in the room for the procedure. Fine, but they should have stated that somewhere. I realized this lady kept my license once I got home and had to return. Cancelling a Groupon is also a hassle, so I guess I'm stuck and trying out a different location that's much further away because I refuse to ever go back there. I should I've known once I saw the area where this office was located- it looked run down... I'm thankful that I didn't get anything done. After reading these other reviews, I'm convinced this was for the best.

Don't waste your time. 1st time, I left a call back # on…read moretheir system..no call back. Second time held on I was #19 on que. After 45 minutes, it was my turn- it went to a mail box that would not take messages.

I was on hold for over an hour for them to take care of 8 people in front of me. I can only assume…read morethey are severely under staffed if it takes that long to make an appointment. When my turn finally came up I heard a recorded message saying the mailbox was full and could not take any messages and was hung up on. I called another imaging center where the phone was pomptly answered by a human being and made my appointment with that center.