Technicians Joe & Terrance out of the Killeen, TX branch installed my gutter guards this morning…read more They did a fantastic job and were absolutely personable in providing wonderful tips and were ever so careful so as not to disturb my Koi pond. Customer service over the phone has always been polite and accommodating. Prior to transitioning to Orkin services, I was using Aptive pest control and was very dissatisfied with the unprofessional young technicians who did not appear to be concerned with my questions/ concerns and always seemed to be in a hurry - almost to the point that I felt as though I were inconveniencing them. I highly recommend Orkin services.

Company felt like a scam. Alexis tried to upsell me on a project and I got two other opinions and…read morewas told that it was not necessary. Cancelled immediately. Please go for small local businesses. I learned from my mistake as a first time home buyer.

Stride Pest Control is customer-centered from front office to the folks who come to your home. Our…read moreguy on the ground is Ramone. We have had lots of pest control folks, over the course of nearly 40 years and homes in 4 states. Have not had a smiling, gregarious, knowledgeable, thorough technician as Ramone. He seeks to ensure that we are in good shape and satisfied, and will follow up as needed without reminders He's A+. The world needs more people like him. That being said, we're grateful for the original.

The overall rating of this business is five stars. I decided to scan through the over 160 reviews…read moreand discovered that most of them were written by people with less than 20 reviews to their name. I tend to dismiss those reviews since they don't really have much skin in the Yelp game. There were just two elite reviews and that was a red flag to me as well. Nonetheless, I decided to give this company a chance and got a same day appointment to rid us of our carpenter ant issue. We've had carpenter ants running up and down our garage exterior for a long time and in the last few days we've had flying ants show up in our living room. It was time to bring in the pros. One thing you need to be aware of is that you can schedule an appointment for this service, but like most pest control companies, they will insist on a quarterly service agreement on top of the initial service. Our initial service cost was $134 which included a $75 discount that came with a $53 monthly payment for each quarterly visit. That comes to over $700 a year ( not including termite issue) for the basic service which does not apply to fire ants. Since I accepted the discounted initial service I had to sign up for a years worth of service before I had the option to cancel. That's something you need to keep in mind because that's a lot of money just to snuff out a few ants. The one and done service doesn't really pay the bills, it's the subscription service that drives the business. My same day appointment was scheduled between noon and three, they ( tech +trainee) showed up shortly after two. I let the tech know about the ant issue and we walked around the perimeter of the property while he swept away wasp nests. Inside he sprayed some powder in the upstairs attic while looking for any possible rodent infestation. The tech did spot some termite activity at the corner of the garage. After spraying the perimeter and infected areas with poison, he then treated the yard with ant bait that looked like Andro. We decided against spraying chemicals indoors due to sensitivities. The discovery of termites greatly added to the bill as pictured below. I'll go ahead and get the termite service and the quarterly check up during the contract period. I thought I would include all the bills and pertinent information so that you can get some idea of what you might experience. One thing that did catch me off guard was that after they left, I received a brief survey which then led me to a tip screen for the tech. It's not that he didn't deserve a tip, it was just the first time I had seen this form of online solicitation. Overall great experience with knowledgeable and friendly techs, not real happy about being funneled into a monthly payment plan for quarterly visits, but we'll see where that leads. Check out the photos. Possible updates may follow.....perhaps leading to a 5th star.

Called to get service and they scheduled me the next day. Very polite, and extremely professional…read more I called so many places having moved here and not sure what the deal is but no one answers their phones nor calls you back even when messages are left. Owner came himself to my residence and on time! Great service! Friendly! Extremely thorough and I would highly recommend this company! We will be using only them!

The red Ford ranger that's being driven around by this company almost hit my car due to changing…read morelanes over a solid white line with no blinker. After that, they continued to execute multiple lane changes abruptly, and again with no blinker. The driver almost hit another guy too. if you called them to your home for service, they might not make it, driving so erratically. Would not recommend.

I've been with this company for several months now. I feel like we're getting good service at a…read morereasonable rate. I haven't looked closely into just how safe the chemicals are but I'm placing my trust in this company. Beats a conventional exterminator, I suppose. We've only had them spray inside once (first visit) and it didn't smell toxic. What I really appreciated when I first reached out to them is that the owner talked to me himself. He took the time to explain everything and patiently answer all my questions. I also liked how they offered a complimentary vulnerability assessment during the initial visit. Basically looked around the exterior of the home and noted potential areas where bugs can enter. It wasn't extremely thorough but for a free service that essentially works against them, it was pretty helpful. The techs are always really nice and easy to talk to.

Great service, honest, and reliable! Will be recommending to anyone in need of Pest Control. Big…read morethanks to Aaron for his help and honesty during a stressful week of moving into a new home.

Great communication, answered all of my questions. Very kind & respectful of property. Did a great…read morejob and the prices are very reasonable.

These guys are wonderful! They zeroed in immediately on the problem and we haven't had a recurrence…read morein over 5 weeks.

First time using this business. Very friendly and efficient. Came in and did his job and was very…read moreinformative and explained how they will call us for the next visit. Very happy with the work

Honest and fair price. Always come when promised…read more .....................................................................................................

Dillon did pest control on my house and also on my business. I've never thought a pest control…read morecompany could be impressive but this one is! He goes way above and beyond to make sure everything is covered. Every company I've used in the past is in a hurry to get to the next job. Dillon is the opposite. Great guy and great company to work with.

My husband and I had a great experience with Dillon Pest Control! From the first call to the…read moreservice visit, Dillon and his wife Christi were professional, friendly, and extremely knowledgeable. They took the time to explain the treatment process and answered all of our questions, which made us feel confident we were in good hands. The technician/owner Dillon arrived on time and was very respectful of our home. Their customer service and attention to detail really stands out compared to other pest control companies we've used in the past where the chemicals would burn my eyes but the chemicals Dillon Pest Control uses has a very pleasant smell. If you're looking for reliable and effective pest control, and in the Austin, TX area I highly recommend Dillon Pest Control!