My wife and I were extremely pleased with this couple's expert service…read more Now, we'll be real happy to vacuum our carpet again. We won't have to be embarrassed when family and friends are over and have to walk through our home where there were wrinkles in the carpet. They are all gone, hoping never to pay us a visit anymore. They did an amazing job with professionalism and wonderful care for our home. I have found out that you definitely get what you pay for and with their work, we absolutely did, 100 percent. Joe W

This husband and wife team are amazing, couldn't be more happy with the repairs he did on 3…read morepatches, very reasonable, punctual, and was quick to respond. Will definitely be referring them to friends that are in need of re-stretching of their carpet!

Had all carpet removed and new flooring through enitre home…read more Am very pleased. Work crew polite and helpful and clean. house feels cleaner and larger, couldn't be happier. Wonderful experience, hightly recommend

From Arron coming to our house for the estimate to the installers leaving everything was wonderful…read more I had Coretec vinyl planking installed in my great room and basement steps carpeted. The great room looks beautiful. The installers were very good and did a fantastic job. I would recommend Green Street Flooring.

I had 3 estimates and basically knew immediately that I would do business with Mike Safaoui at…read moreCarpet Center & Floors. I was referred by a friend and she was "right"! I could not be happier with the product, price, installation and service.

The sales associates are nice and attentive; but the actual installers are very rude. In a job for…read moresmall building I have, I've let them know beforehand what I needed done. Which was to remove old vinyl and replace with carpet. Th installer complained about not knowing and said they weren't paid to remove anything, just to lay carpet. I called the store and the associate told me that they had explained everything to the guys and that they knew what they had to do. I'm satisfied with the work, but the attitudes of the installation guys were just horrible.

Michelle, Denise, and River Rose were welcoming and friendly from the moment we entered the…read morebuilding. Completely satisfied with the product, installation, from start to finish. You couldn't ask for a better business to buy your flooring from. Highly recommed!

Great people to work with, very friendly and extremely professional. They have a huge selection of…read moreflooring to chose from on display in the store. The installation people were very friendly and efficient, arrived on time and cleaned up after them selves. The finished product looks great. They followed up after the job was completed to make sure of our satisfaction with the job. Highly recommend this company.

Fred and his team can answer questions and give excellent recommendations on your carpet or vinyl…read morechoices. No pressure selling at all. Their installers are very thorough and considerate. They also recommend great wood and staining installers. I highly recommend them for your flooring needs.

I just so happened to find this store. I had gone to Home Depot and Lowe's with money in hand and…read morehad big issues with both big chains. This store is a breath of fresh air, this family owned business really treated my family and I with respect. As a Wounded Veteran, my time and money is precious, so when I say that I couldn't find anything wrong with this family owned company. They always kept me in the loop and the floors truly look amazing. Semper Fi and Thank You Pro Quality Flooring.

We live in Algonac and choose Custom Floor Covering, we made a great decision, the owner came in…read morewith his crew, they did our Living room, Kitchen & Hallway including shoe molding. If we ever move out my wife said she is taking the floor with us.

From the owner: Customer Floor Coverings provides luxury vinyl plank, custom flooring, carpet, hardwood flooring,…read moreand area rugs to the Clay, MI area.

Have purchased half a dozen carpets and always pleased…read more Their remnants are exceptional. The service helping make a selection was always great. Installation done without a hitch.

My experience with WRC was amazing. From the first experience in the showroom and Erin showing the…read moreoptions, to her expert input and options when I asked for her opinion! We only had to wait a few days then installation was top notch.  The installers did a great job as noticed by us the home owners and the Linoleum guy we hired after the carpet was installed. The installers were kind and patient as I asked (probably 1 million) questions and gave me confident answers with the reassurance of "we got this".  When there was a slight mis-communication issue between the measurer/order/installer the hiccup was taken care of immediately and we didn't even miss a beat! We are so happy with WRC and their staff and service!

We had high hopes of just getting our kitchen and hallway floors redone. We knew what we wanted and…read morewhat our price range was. Trudel had a great option of grouted vinyl that looked like wood feel ceramic tile. The installers were great but the grout kept separating. There were instant holes in the grout and the installers explained that was very odd and there must be something wrong with the grout because they tried to fix it and it wasn't working. I didn't have any issue with them figuring out what was wrong and coming back to fix it. I had to follow up because they never contacted us about coming back. They said they hd to send the grout back to the vendor and get a replacement with them. No biggie. Months went by with no response. I emailed and they said they'd call to schedule something when they weren't busy this particular week. No call. COVID happened and I didn't want anyone in our house so I didn't force the issue. Sent them emails again and nobody follows up or agreed to come out yet. They just reply with questions that I answer and then they stop responding. It has now been about 3 years since my floor was installed and they have yet to do anything. We paid them $4,000 for our floors on a tight budget and what we got installed looks like I could have done it. I'm very sad to leave this review but maybe this will prompt them to actually reply to my emails and come finish the job I paid them for.

Trudel Flooring was hired by another contractor after my father's death for a homeowner's claim and…read moreit was a very frustrating experience. The owner Bernie, told me where to go on his website and to pick carpet and vinyl flooring. I did and called and left a message with the receptionist with my two choices. I was never contacted about when things would be installed. I always had to call them and cross my fingers that they had information for me. After calling them, I found out that the vinyl floor and carpet was to be installed on 1/5/22. I sent my stepsister to the house to check the vinyl flooring and carpet on 1/6/22. She sent me pics. It was not the flooring I picked out and the carpet was not in. On 1/7/22, I called the store and talked to Bernie about the floor not being the one I picked out and the carpet not being installed yet. He told me insurance said the floor I picked was "too expensive". So Bernie took it upon himself without even notifying me to pick entirely different flooring himself. Who does that?! He didn't know what my plans for the house were. I also mentioned to him that there has been no communication to let me know when work is being done. Bernie told me that the house is unoccupied and it didn't really matter. I have a right to know who is entering my house and when. What if I was having other work done that day? The next day the carpet was installed. I went to the house on 1/10/22 to inspect the flooring. There was no vinyl flooring installed under the washer and dryer. I called Bernie on 1/11/22 and asked why it was not installed. He said he would have to ask the installer and he would call me the next morning. 3 days pass with no call. I went back to the house on 1/15/22 and also noticed the floor had ripples. I called the store again. The receptionist told me that he was unavailable and took a message to call me back. I did not hear back from him. Later that evening, I sent him an e-mail with pictures. He tried giving me some BS excuse about insurance not covering to install under the washer and dryer when they covered it being installed under the refrigerator and stove (washer and dryer are also in the kitchen). That Monday morning, I called State Farm and requested the check be sent to me payable to my father's estate until the issues were resolved. Which is how it usually would work anyways. I had previously asked insurance to pay the companies directly because accounts for the estate had not been set up yet, but that was no longer an issue Later that day, I got a call from the receptionist that they would be going to the house on either that Tuesday or Wednesday. I asked to be informed when they knew. I never received that call or a call that the job was completed. After Bernie realized the check was mailed to me and not him, he finally called me and "communicate". He called and left vm's on 1/3/22 and on 1/7/22. On the 1/7 vm, he tried threatening me with legal action. A couple of hours later, he called me to state that he had received the check I sent. No apology from him. The lack of communication and the disrespect as a customer that I received was very unprofessional. Do not do business with this store unless you like being stressed out and blown off.