The Charles St location is lovely. It's very calming from the moment you walk in the door…read more The estatician was very professional and took good care of my brows! They look perfect. Thank you for your wonderful service.

This is the Fredericksburg location. No idea about the Culpepper location…read more The only reason it isn't five stars is the physical structure. It is in an absolutely gorgeous old home converted to a business. Hardwood floors, beautiful details....and A LOT of stairs! There is no way to get in without stairs :( they do have back stairs, which are easier-ish to navigate, but still not amazing. The massage rooms are in the basement. at least UP the stairs is after they've worked out the kinks. lol I have had a lot of injuries and often use a cane, so i always have to weigh how much help i need versus how many stairs i can manage. But once i'm there, i am NEVER disappointed! Been going there off and on for many years. Beth, Dan, Kevin...i've lost track! All of them phenomenal. I always feel better after seeing them. I usually get medical massage due to my injuries and they don't disappoint. The only thing i don't like is something they can't change - the building. And I really do love the building. Just wish i were less broken :( i think the culpepper location is a storefront? not sure. maybe try there if you're not able to do stairs. it's too far for me and i love my peeps in Fxbg.

This is my new favorite place! Let's see, I've had two amazing facials. One with Trisha and then…read moreChristina. They are both amazing at their craft! Then I saw all the amazing creativity that Ashley can do with nails. Well, I pick at my nails and they are often not long enought to justify "getting your nails done". Well... about a month later, I booked an appt. I LOVE how she asked what I was looking at for inspiration. I showed her a few things. My nails are so adorable and I've received a lot of compliments I can't wait to go back. I have to book a massage with Shawn! If you wanna treat yourself, come here. If you need to unwind, come here. If you need a gift idea, come here! You won't regret it!

Beautiful, Clean , Friendly and Relaxing . 10/10 Recommend this place . If you haven't yet you…read moreshould get a massage their therapist is the best .

I have been getting skincare services with Val since about 2016! She is a master esthetician, who…read morepreviously worked at a high volume spa. I have had facials, chemical peels, micro dermabrasion, dermaplaning, e.t.c with her. Currently, at her new location, I have been doing a series of chemical peels. She's using PCA products for the peels and Circadia for her facials. She has red light therapy, customized facials and other advanced skincare services. Her suite at the GWE is adorable!! She offers complimentary hot beverages, which I love. I highly recommend bringing your skincare needs to dermalessence because Val is fabulous!

Great experience. I have some concerns with my aging skin. Valerie is lovely, she listened to my…read moreconcerns and has a plan for me and my face to get my skin on the right track. My session was very relaxing. I could have spent all day there. Really looking forward to the next one.

This was my first time using Hand & Stone services and only my second experience with getting a…read moreprofessional massage. My husband purchased a gift card for me to surprise me with a massage for Christmas He was told at the time of purchase, that if he spent extra to add on services to exfoliate my hands and feet, then he would have spent enough money to qualify for an additional $50 promotional gift card. When he asked what that was for, he was told by staff that customers typically use the promotional cards as part of the gratuity portion of the bill of service to tip the staff, so my husband spent the extra money to get the promotion under the impression that I would be able to make an appointment and just come in, be treated, and be able to pay for services and gratuity with his gift cards that now hold over $200 in monetary value. I was instructed to arrive 15 minute prior to my 50 minute session to fill out paperwork which I did, however the extensive questionnaire took longer than the 15 minute timeframe allotted, and then afterwards the staff at the front desk proceeded to further ask me questions about what I wanted to get out of my massage appointment that was now cut 10 minutes short due to their pre-operative interrogation. When I presented my gift card and promotional gift card and stated my intentions for payment, I was informed by the front desk staff that the promotional cards cannot be used for gratuity and can only be used for add-on treatments. I told her about my husband's experience and she was unwavering, stating that he was given incorrect information and that I can use the promotion another time, or to add on a service if I wanted to. I asked her if I could then pay for the add-on services that my husband signed me up for with the promotional card and then use what was left on my gift card for gratuity, and the staff looked at me like I was not making any sense whatsoever. At this point the masseuse has come out to the front desk because we are now almost 20 minutes into my massage session and I felt like the front desk staff was looking and treating me as though I was the most frugal human on the planet. I had to clarify in front of the masseuse that my issue was not with providing gratuity, I was simply trying to use all of what my husband has gifted me and that this was not what he was sold, this was a big miscommunication. I was extremely uncomfortable with how this confusion was being handled. No one was sympathetic or understanding accept my masseuse, Connie. Connie was the only positive part of the entire experience. As soon as she guided me back to her room, I completely broke down in tears and explained how humiliated I felt. She was so understanding and professional and treated me with the utmost respect and kindness. I spent half of my already cut in half massage experience in tears, and she maintained complete composure and she helped relax me with her own calming presence. When my session was finished, I was met back at the front by the original staff where she asked how my experience what and I responded that it went fine. Then she asked if I wanted to book my next appointment and I declined, and then I respectfully asked to just be shown where I could leave my gratuity so that I could leave. She then made me stand there while she reviewed the membership program to me even though it was clear that I was not interested and I even told her I was not interested in a membership program, I still had to listen to the presentation while trying to leave a tip for Connie. Once I finally could leave, I called my husband from my car in tears and apologized for wasting his expensive and thoughtful Christmas gift to me. This was the worst experience I have ever had from something that was supposed to be a loving treat. I truly feel like my husband was completely taken advantage of that day when he first walked in, just wanting to buy me a nice and thoughtful present.

I just had a facial from Caralina and I feel so beautiful. My skin feels soft and I hope she can…read morehelp get rid of my acne. Very clean and professional.

Tati is an amazing lash tech. She's very kind and caring about you needs as you get your care…read more She's been doing my lashes for about a month or two now and I'm always in love.

From the owner: 1st Time? Get 20% Off Your Ritual!read more

I have had fantastic results with Breeze Electrolysis!!! Everyone who knows me (and my struggles…read morewith facial hair) asks me about the transformation because it truly has changed how I look!!! Ashley is professional and does amazing work!

A waste of time and money. She is not experienced in electrolysis. Don't let her take advantage of…read moreyou.

Omg! I look amazing now. Dani was so knowledgeable and efficient. I even fell asleep. Very relaxing…read morewhile getting my lashes done. The vibe was very laid back and groovy! Definitely would come back! A+++++++

From the owner: At Shadows Moon Spa & Lash, my mission is to help others feel beautiful in the skin they’re in…read morewhile building confidence and education together! You will experience top notch, luxury skincare, waxing and lash services.