I was visiting from out of town and lost the screw that holds my lens in place. The staff was super…read morefriendly and helpful. Waiting room was very clean and inviting. They fixed my glasses quickly. I greatly appreciated the assistance. Would definitely recommend.

My job required me to purchase my safety glasses at a different eye company , so I tried wearing…read morethem at work and they didn't fit right . I brought them over to see if they could do anything with them at frankenmuth eye care center. I gave them to Connie and she did a great job of fitting them for me , she even put on new set of soft nose pieces. I would highly recommend them. Mark b

AMAZING! my luggage was lost along with my contacts, Meijer Optical was able to help me out and…read moregive me some sample pairs. I had a wonderful experience and recommend them 100%

I stepped into the Meijer Optical in Birch Run to check out pricing and frames. Rachel was the…read morefriendliest and most helpful person I have ever encountered!! She went out of her way to answer all of my questions and was more than happy to assist me in every way possible. They did not have a doctor on staff at this location at the time so she called another Meijer and gave them my information and had them call me. Rachel was a sweetheart and truly an asset to Meijer Optical!! Thank you Rachel!!!

Short review, experience not so good…read more The details: Had an exam in December and explained to Dr Davies what I need for bifocals for reading my PC and vehicle instrumentation. I felt the exam went well. After the exam the fit tech (not sure exactly what their title is) had me pick frames and took measurements. I explained to her as well that my new specs were for my PC. She asked specific questions about the lens options. A few days after this visit it dawned on me she didn't ask about the blue blocker on the lenses for monitors, so I called and asked if that was included. The answer was no, but they would add that protection to the Rx and that would delay delivery of the lenses. I was good with that, so the wait was on. The wait took about 5 to 6 weeks, but the holidays were in there, so this might be the norm for this time of year. When I went to pick up my new specs, they fit perfect. Didn't take but a few minutes and I was out the door, which is where this story goes south. I hopped it the truck, hit the start button, and when the instrument panel lit up, everything was a blur. Couldn't read anything with either the distance or bifocal part of the lens. If I recall correctly, it was near the end of the day, so I decided to head home rather than go back inside. I couldn't understand how the Rx didn't work after explaining to the doc the distance I needed them to focus on. I decided not to contact the office, but rather see if anyone would call to follow up on new specs. I believe I waited about 2 weeks, and when no one called I decided to send them an email stating the issues that I had and that I could drop them off at the office and they could donate this pair to someone who may need them. The office returned my email with a phone call and asked if I would come back to the office so the doctor could reevaluate and make adjustments. I agreed. Back at the office I explained to Dr Davies the issues I was having. She had me try several different lenses on a portable frame that I used to look at the instrument panel from that distance. After several lens changes we believed we had a winner for the distance I needed. For the long range lenses, I still wasn't too sure about. Didn't seem to be as good as what I had. I was able to read several things throughout the office at different distances but thought it could be better. That's when the fit tech caught me by surprise. She said, "But will they work?" Then she repeated it. This was definitely the turning point for me. I stated, yes, they could work, but why would I pay for new glasses that just work? I expect them to be better than what they are replacing." Dr Davies was standing there and didn't say a word, which was also disappointing. So Dr Davies suggested I try the new specs for a week and take notes of what wasn't working for the distance, which is what I did. I noted several issues, including the fact that my eyes seemed strained when wearing them under LED lighting. This info was communicated via email. I did state that I wouldn't be back, that I would wait later in the year and attempt a new pair. I never received a response, maybe due to my comment, but would have thought I would have least got an OK or something. I'm not trying to run the business out of town. I prefer the smaller businesses rather than the big box stores, but I can get glasses and "make it work" anywhere. This is just one opinion, and maybe others will have better luck, however I will seek services elsewhere. So, 2 stars. 1. Dr Davies. Seems dedicated. 2. The store was clean, well maintained. Yes, clean matters.

Dr McDowell is a great eye doctor. He takes his time with his patient, really listens, and is very…read moreintelligent. I have been a patient since they opened and would not go anywhere else. Definitely recommend this doctor.

HORRIBLE! Ordered my reading glasses with one reading lens and one distance lens. When I went…read moreback to the office with them they told me that I waited too long to tell them that they were wrong. They then kept my glasses in the office for almost a month with no call to me from the doctor despite the fact that I called numerous times. They then MAILED my glasses to my house with a letter saying that I WANTED my glasses that way which is a COMPLETE LIE! WOULD NEVER RECOMMEND THIS PLACE TO ANYONE.

I have been a patient of Carol since moving to MI 15 years ago. Her office staff is friendly and…read moreknowledgeable. Carol is extremely thorough and professional. I could go to a closer optometrist but I rather drive a little further to get excellent service and patient care.

Best service and care around. They have helped us out multiple times with eye health related…read moreissues. Their equipment is top notch

Worst eye place to ever go too!! They raised their prices and their receptionist quoted my husband…read morea eye exam price and when he got the eye exam done he was charged 3 times more than what he was quoted. The manager and the doctor he saw didn't do shit. Now I have to go to corporate to get my money back because they don't know how to educated their team. Fucking ridiculous!! ​

The film on the left lens of my glasses was unfortunately breaking down and making vision blurry in…read morethat eye. I hadn't had my eyes checked in a couple years so I decided to get that taken care of in the same visit. Dr. Erickson was very thorough examining my eyes and he was friendly as well. I was hoping that I could get just the film on my glasses replaced instead of the whole lens, but sadly my vision worsened a little and I had to get brand new lenses anyway. Apparently there is a $40 charge to replace lenses if you bring your own frames, but my insurance completely covered most of the frames offered here. There is a really nice variety of both practical and designer looks. They are very patient with you and want you to try everything to make sure you find something you like. The employees here are polite and want to make you feel comfortable. Even in the waiting room, hot drinks and cookies are offered. You can tell they try to go the extra mile for you. I am very happy with my new glasses and I won't hesitate to come back here.

Unethical Practices…read more Attention DAVIS VISION participants. I went for a standard contact eye exam using my Davis Vision insurance. The doctor at Clio Vision is very nice, neat and thorough. I told both the doctor and his side kick I shop for contacts online. I asked twice before leaving about what my copay for the exam was as I fully intended to pay that day. I was told to wait until they determined my prescription was correct. I was called back a few days later to pick up my "trial lenses". I was told their contacts are ordered through 1 800 Contacts and if I wanted to compare pricing, I should refer to 800 Contacts website. I ended up selecting an online resource that gave me a year of contacts for $199 versus $400 with 800 Contacts. I qualify for a $30 kick back from Davis even though my contact provider was out of network-still a cost savings for me. After submitting the claim to Davis 6 -8 weeks after my vision exam, I was told that I had already used my vision benefit for the year and my insuance claim was denied. I contacted Davis and asked why I did not qualify and was told their records indicated I had ordered contacts through Clio Vision. Davis called Clio Vision when I was on hold and was told I had purchased and received contacts through Clio Vision. I was furious and Davis told me It was between me and Clio Vision. I immediately contacted Clio Vision and was on hold for a long time before anyone would actually talk to me. I was told they had "ordered" contacts for me. I told them I never authorized nor had I received anything from them and that I had stated I would most likely place an order online. Clio Vision then said they would call and clarify with Davis that I had not received contacts through them. After Clio Vision cleared up the issue with Davis, they then called me back and told me I now owe them $40 for the upcharge for a contact exam. Bottom line, if I had not requested my $30 kick back on my lenses from Davis, Clio Vision would have scammed Davis submitting a claim for contacts on my behalf. Because I forced them to withdraw the claim for contacts, they were going to charge me an upcharge for the contacts exam. I have worn contacts for 35 - 40 years and this is a first for me! It will be the last for my seeking service at Clio Vision. I consider this unethical behavior at best and i am sure we are both happy to part ways!

From the owner: Finding the perfect frames or being fitted for contact lenses shouldn't be a hassle or chore and…read moreyou shouldn't feel pressured during your eye exam. Customers throughout Genesee County, MI, can depend on the team at Clio Vision Services, Inc. to deliver convenient, high-quality eye care with affordable and dependable service each and every time. Established in 1977, the team at this full-service vision care center greet each individual who walks through their door with friendly and professional service. Their optometrist and master optician have the experience and knowledge to help their clients bring their life back into focus. With more than 2,000 eyeglass frames to choose from, you are sure to find something that fits your style and budget. Clio Vision Services offers their customers a wide range of products and services, including progressive lens, bifocals, contact lenses, emergency repair, and eye exams. To see clearly without breaking the bank, contact Clio Vision Services today. Call them or visit them online for more information or to schedule an eye exam.

I've been going here for the last 10 years and don't see myself going anywhere else. Dr. Messing is…read moregreat. Very thorough, friendly and takes excellent care of my vision.

From the owner: Complete eye care.read more