First time coming to this building for a procedure and was extremely impressed. The ease of parking…read moreand the surgical center is all one floor so no need for elevators or a parking garage. They gave me ample text notice prior to my appointment what my copay would be and to bring a form of payment. From check in to pre op prep, and physically going into the OR all the staff were extremely pleasant. My pre op nurse Beverly was awesome. She was patient and walked me through the whole process as I was nervous for this was my first colonoscopy. My anesthesiologist was great too and I was in and out from 730am and done in recovery by 1030am. The care was great and when the nurse called the following day to check up on me she took the time to listen to my symptoms and worries and I did not feel rushed at all.

The center is nice. However you are told to Be there at 7:00…read morefor your procedure and you will wait until 9:00 pm before you are called. The receptionists are not friendly and seem overwhelmed. In addition in the recovery room is another area that needs to be improved. The nurses are rushed and you feel uncomfortable. Not a nice place. I won't go back.

I've been going to Englewood ENT for years, but I've come to know the office very well over the…read morepast few months. While I've seen many practitioners here, I work mostly with Dr. Ojo. You see...for the majority of my life, I've had chronic sinus infections (like 3 to 4 a year), and I finally made a huge decision that will benefit for years to come. Before I talk too much about the care here, I just want to shout out to the office staff at Englewood ENT. They are always accommodating, and the online appointment feature makes it a breeze to schedule things online. By the time I was through with my procedure, the staff got to know me personally - and that is something you need when going through an intense medical procedure. While all the doctors here are wonderful, Dr. Ojo is really special. Her bedside manner is calm and informative, and she patiently explains everything while you ask questions. Over the years we've gotten to know each other a little more (especially since I saw her the most this year), and not only is she an awesome doctor, but a wonderful person, too. (I know that being a great physician is top priority in every medical case, but it doesn't hurt to support someone who is genuinely awesome!) My sinus journey is a long one. As I mentioned, I grew up having chronic sinus infections - perhaps one or two per season. Most people only get one or two of them in their lives. I would fall into this pattern of seeing urgent care doctors, they would give me a z-pac which wouldn't be strong enough, and the infection would be reoccurring. By the end of winter, I would be so badly infected that I would go into Dr. Ojo's office and she would kindly and playfully admonish me on why it took me so long to get to her office. This year, she picked up on this pattern and we realized that for the past 5 years or so, I would come to her every year (nearly to the same day, around Valentine's Day) with a terrible sinus infection that's brewed all year. She's always mentioned that I should consider getting my deviated septum fixed, but I was always scared of the surgery. This year, however, I happened to have five sinus infections from November to April (plus the flu thrown in there), and Dr. Ojo recommended a CT scan to see what was going on. Turn's out, my deviated septum was way worse than anyone could have imagined - it was so bad that she asked if I got into a car accident or got hit in the nose with something. After many years of dealing with infections and antibiotics, I finally made the jump and entrusted Dr. Ojo to do the surgery - and I am so glad I did! It is an outpatient surgery (you can see my review of the place on my profile), and you will be recovering for about 10 days, plus follow up appointments in the weeks to come. Most people associate sinus surgery with black eyes and a swollen face - not so with Dr. Ojo! She has the magic touch and my post-op went great without complications. Most people couldn't even tell I had surgery, even days after it was all said and done. It is pretty amazing that she knows how to perform such an intense surgery in a compact and delicate area. I am officially 9 weeks post-op and have never felt better! I can BREATHE through both nostrils, which I've never been able to do in my life! And I am SO ready to get a common cold like everyone else! If you are consider such a surgery, I can't recommend Dr. Ojo enough. She really changed my life for the better! Not to mention, this whole thing reminds us of how important it is to see an ENT when it comes to things like colds and allergies.

Came here to take care of an ear issue and saw Dr Ramos. The doctor was very professional and took…read morecare of the issue quickly and in a very efficient way. This place has somewhat limited insurance options but I took a chance and paid out of pocket based on some of the positive reviews I saw and I was glad I came here as the whole place was well organized, clean and the wait time was minimal. The staff was also very friendly and well informed. My followup appointment with the audiologist was also without fuss and I was in and out very quickly and I got the results right away. This place is definitely very good so you know you'll get quality care, but just make sure you check in advance to make sure you have a good idea of insurance options just to make sure you don't end up paying more than you expect to. The folks here are very helpful with that.

Dr Pumill is the greatest heart saved my life my son an and…read moremy brother everyone I there loves him and get the best attention

Things started out great with these folks. They were able to get to the bottom of a series of…read moresymptoms I had been having, which was an incredible relief. As time moved forward, I began to see less of my doctor and more of a physician's assistant. I felt she was judgmental and did not understand my condition, even though the MD there diagnosed it. I continued to get sick as time moved on. Eventually, requested to see the doctor before leaving, who did not agree with the PA's interpretations. The office began making errors, scheduling me for crucial testing, then not having records of the appointments and not conducting the tests (I had text and email confirmations). This happened several times. I would show up or call to confirm for testing only to be told there was no record of the appointment I had waited several weeks for. The critical testing never occurred. Sadly, i moved on. I ended up with one of the top specialists in Nj for my condition and it had been a night and day difference. I have actually started getting better. Lastly, my new cardiologist was aghast at some of the decisions that had previously been made with regard to my diagnosis and treatment by this practice. Once I left Cross County, I actually started getting healthier and I am back to living my everyday life.