Our experience with ENT Surgical Consultants has been outstanding. From the moment we arrived, everyone was incredibly kind, patient, and professional. The staff made my child feel completely comfortable, and the doctors took the time to explain everything clearly and answer all of our questions. My child was treated for allergies, and the results have been amazing. The treatment plan has made a noticeable difference--my child is breathing better, sleeping better, and feeling so much more like themselves again. It's clear that the entire team truly cares about their patients and takes great pride in providing effective, compassionate care. I'm so grateful for their expertise and kindness. I highly recommend ENT Surgical Consultants to any parent looking for excellent care for their child! read more

Beyond the fact they are purely corporate and only look to pad a medical bill, talked me into a failed surgery and then refused aftercare leading to an infection and total hearing loss. All the while only caring about when and how they will be paid and ultimately turned me to collections before 90 days. Would not recommend. read more

Absolute disaster. Would give ZERO starts if I could. Super expensive for an exam,. They called wanting credit card payment over the phone within days of them sending their bill in the mail, which was paid the day it was received. Threatening collection agency to the wife upsetting her, she doesn't pay the bills and didn't know if we even got a bill. A month later I get a check made out to the ENT group (themselves) with a post it note saying I don't owe this. Never got an itemized statement, and when I called to have the check made out to me, as my payment already cleared, they said no, deal with my own bank to get reversed. When I told them that would cost money they did not care. Train wreck from the start. Find someone else, don't do this to yourself or your loved ones. read more

I love Dr Gartlan. He explains everything takes his time and is very caring. He is the best

Saw Dr. Bartindale. The appointment was at 10:30, he walked in at 11:00, then walked me to check out at 11:08. He checked my ears, cleaned them and then told me my dizziness was due to dehydration. I tried to explain that it wasn't dehydration, in my opinion and he said, "well it is. Drink more water." I felt insignificant and brushed off. Horrible experience. read more

ENT Surgical consultants have been serving my family for over 10 years. Their staff, depth of medical knowledge, and professionalism has resulted in consistent, excellent medical care for our needs. We have always found this office to be attentive and caring. A special shout out to Dr. Patel and Dr. Gartlan. You have served us so well! read more

Called to make an appointment because my throat was swollen and sore for 3 days and getting worse. The reception told me that my typical doctor isn't in until next Tuesday (today is Wednesday) and that I'm not allowed to see another doctor. If I do, I would not be allowed to my original doctor again. Does not make sense to me to deny a patient care for 1 week because their physician is not in when the other 4 are capable of providing care read more

Dr. Gartlan is fantastic! He has taken care of our whole family. From tonsil removal to allergy management, he has you covered. Most recently, our teenage son was in an accident that damaged his hearing. The hospital scheduled a follow up with their ENT provider, who we did see, but just to ask if we could transfer to "our guy". Thankfully, the doctor kindly agreed. Dr. Gartlan is so personable. He makes you feel comfortable and relaxed. He takes his time and listens to you. He makes sure that you understand what is happening and answers all of your questions before you leave. We trust him and wouldn't go anywhere else. read more

Don't! Just don't! I had a 12:30 appointment. Yes they do have a sign they says that "due to emergencies they could run behind". At 1:20 another patient announced to the office she needed to leave due to the wait (who's appointment was after mine)" Then the nurse said "we will Squeeze you in before a new patient". What?!? That's considered an emergency? At 1:30 I made the decision I had to leave and the lady at the front desk made excuses for sneaking her in. Obviously this office has a problem with scheduling. read more

Great evaluations and doctors are great. Ruptured eardrum repaired and back to normal life.

Dr Gartlan and the staff were fantastic, surgery and recovery went great. A+ facility.

This was the longest wait ever!! I waited 2 hours for my appointment. There were 4 patients ahead of us and the time we arived at was so bad. They need to get this place running good! read more

Jeanie, the front desk lady is the epitome of disgruntled middle aged office woman. I had called for days, and got no answer, called the answering service, got no return phone call. Finally, I drove to the place per my doctor's recommendation/ with my referral in hand. I drove there, entered the office in tears explaining the situation only to be forced to deal with the disgruntled "Jeannie" who questioned everything I say and told me they don't accept walk ins, and it's ridiculous I'm here. IS IT JEANNIE??? I have a possible cyst on my sinus. I've been in pain for months. I can't get ahold of your office. I'm in the worst pain I have been after countless attempts to remedy the pain with dental surgery, and endless medications. This was my last resort & the pain is unbearable, and the smug "greeting" from Jeannie was the cherry on top. Ok so you want me to go to the ER for the pain? Only to be prescribed pain meds, and referred back to your office and greeted by you and the throne of bitch that you sit on. To top it off, after I told her I was not leaving until I saw a doctor, she bounced her smug ass up, spun around and mumbled "oh my God" under her breath. **There are other people in the office offering their appointment to me!** ARE YOU SERIOUS? How professional?! I used to book people into jail for a living. Horrible bad people that are only there due to committing crimes & I treated them with more respect than Jeannie showed me and every other patient that had to walk in to the middle aged disgruntled cave in which Jeannie plays God. Edit: other nice office ladies got me in. My prescription wasn't signed so a hassle ensued at Walgreens, but hey.. it was to be expected with Jeanie running the show. Edit II: I DONT dream of Jeannie. I have nightmares about her actually. read more

I had a severe loss of hearing. I booked an apt at one of the ENT specialists Joliet In this case I was assigned Dr Divenere at his New Lenox Silver Cross office. After waiting 45 min I got to see him I told him my my issue he looked at and said "before I do anything Ill need a Cat scan" So I got one at the hospital & came back in 2 weeks waited another 45 min with my disk in hand. When the doctor finally saw me he said "where's the disk" I gave it to him. Another 45 min he returned and said he read my scan mumbled something and said he cant do anything for me and then said"GET A HEARING AID" I walked out of that office paying 2 high co-pays (followup included) large $ out of pocket again for the scan with the doctor not even looking at my ears! I ended up going to my own PCP actually NP she looked at my ears and noticed fluid in them and ordered a $2.50 script.Three days later I have 90% of my hearing back! This doctor wasted my time and money NEVER AGAIN JOLIET ENTs will go elsewhere! And somebody should tell his 'office staff gal' that when eating and talking with soft chocolate in your mouth wipe it off when it starts running out down their mouth... read more

Dislike the fact that I had to make an appointment at 3 and was told I could not be there at 3:15 when I got off work. Had to take off 1/4 of a day to not be seen. It was 4:00 and still no doctor. Medication wore off for the scope; no apologies, no one came in. Horrible experience read more

I came here for the first time with the ear pain. I had been waiting for an hour and had not been checked yet!! The worst place ever been too. Deffenetly not coming back here. Nobody even told me that it might take so long to be seen. Other wise I would come here on my day off and sit here forever. read more

I recently visited Dr. Rajeev Mehta for some persistent sinus and ear conditions I was dealing with. From my first visit I was impressed with Dr. Mehtas concern for my health, his attention to detail and willingness to listen to my medical issues along with his willingness to explain in detail what procedure would help alleviate and fix my condition. He is one of the most professional, kind and patient physicians I have ever visited along with being extremely knowledgeable. Dr. Mehta explained in detail what would be done during my procedure, was reassuring and encouraging along with the entire surgical team on the day of my surgery and the procedure and recovery were exactly how he had explained. I would highly recommend Dr. Mehta if you are looking for a caring, qualified doctor who puts his patients care first before anything else. I also want to recognize Dr. Mehtas incredible office staff and his nurses Shelly and Jody who promptly and patiently responded to all of my phone calls prior to surgery and after. At no time did I feel rushed or hurried when visiting the office or when calling with questions. It is rare in the industry these days to find and Doctor and staff that are so patient oriented. Thank you to all of you for your wonderful care. read more

ENT Surgical Consultants - ENT Surgical Consultants Building Joliet, IL. - Ear Nose & Throat Near Me - Joliet, Illinois

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Dr Mehta and his staff has once again helped me out. Called yesterday explaining my situation to the lady that answered the phone and first thing this morning I got in and now I'm leaving with my hearing back. They rock! read more

My name is Angela Turner. I saw two of the doctors there. They were the most arrogant disrespectful men. I had a surgery after I saw them. I was off work for 7 months. I owed them a mere $150.00. They Dr. Garland and the other doctor were so rude while I was there. I couldn't pay the balance right away. I was sent a letter to pay and seek help elsewhere. I paid my balance. I've never been treated so poorly by any doctors. read more