The staff was great and took care of me quickly. They made me feel assured that my problem was being taken care of and will follow up with test results. read more

everyone was really nice except the doctor. I came in yesterday and he rushed me out and wouldn't help me. I paid $125 to be seen and $150 for extra testing and when that came back negative he did nothing for me read more

If the office doesn't want to work until 9 then maybe you should close at 8. Sick people don't want to deal with staff having attitudes and being difficult for no reason. read more

We brought my daughter here for a concussion after being told they could evaluate and treat her, but it ended up being a complete waste of time. The provider did not seem familiar with concussion protocols or appropriate next steps, which was very concerning. If you state that you treat concussions, your staff should be trained in proper concussion assessment and guidance. We left without any helpful information and still had to seek care elsewhere. Very disappointed. read more

I can't thank Marlen, Odolina, and the entire Shorewood team enough for the incredible care they gave my mom when she hurt her hip. It was late on a Saturday night, and we were overwhelmed and worried, but they immediately stepped in with such kindness, compassion, and professionalism. They treated my mom like their own family--so gentle, nurturing, and attentive. Their care went far beyond what we expected - THEY DO X-RAYS!! My family is forever grateful for the comfort and support they provided during such a difficult time. Thank you all from the bottom of our hearts. read more

For 1 minute past their closing time even though I explained the situation and that my kid threw up in the car on our way they could care less. They didn't think twice for a sick 4 yr old child that showed symptoms at 8:40 pm. I do not recommend at all!! Very heartless!!! If I could give them a 0 I would!! read more

The receptionist was very rude and condescending. I don't I deserve to be talked to like that from someone behind a desk that thinks her job is very important .She was talking to a veteran nurse but she talked to me like I am stupid. i will never go there again. read more

I am more than understanding that we are in a national pandemic, but waiting over an hour for a scheduled appointment was a bit rough. My significant other and I had tested positive for COVID-19 and had surpassed the 14 days of isolation and were wanting to abide by the CDC suggestion of getting two negative test results before resuming back to normal life. We had received great feedback from our family members who were swabbed there and which prompted us to drive an hour and 15 minutes from Chicago. We arrived at 6:25 for our 6:30 appointment and we were not called back until 7:32. The medical assistant who triaged and swabbed us was very apologetic and was easy to work with making the swab experience as pleasant as possible. Jessica the NP who did the initial consult was friendly and warned us that our tests may be positive picking up on the old virus, and advised us that we should be clear given we had the proper protocol. Our results arrived quickly which was so wonderful (given the national backlog.) Jen the NP working gave us both our results (which ended up being positive and picking up the dead virus like Jessica kindly explained.) Jen stated that it is not ever recommended to get re-tested. My significant other, mentioned that his family was wanting him to follow the CDC recommendation of two negative tests (photo from CDC website below) Jen responded by saying "Retesting is not recommended and your family should not be making up their own CDC guidelines." She was on speaker phone and my jaw just about hit the floor. And told him he would not be allowed to test in the center again for 10 days. Similarly when she called me she told me that retesting was never recommended. Overall, very disappointed at the customer service provided by Jen and the wait despite the appointment. I understand that it this is a rough time for medical providers, but bedside manner would be greatly appreciated. read more

Emediate Cure Quick Care - Urgent Care Near Me - Shorewood, Illinois

The lady with the curly hair at the front desk girl had a dry attitude even the facial expressions as well as another staff member. There were two nice professionals that were working with us.I came in with my child for us to both be seen and they were unable to see her due to her not wanting to search the information. I moved past that. The visit was a waste of time because the next day my symptoms are worse. I left with nothing. Honestly google gave me more Answers. I Received a follow up call next day which a physician was supposed to call to discuss a plan. Still nothing. They don't seem serious enough. I will not return or recommend anyone to this location. When people are sick they want passionate caregivers and they seem like it's just a job. Nice & Clean location but No thanks Keep drivin. read more

My husband needed a Covid test because someone at his work tested positive. We went here because they have rapid results. We booked an appointment online and when we got close they said to come in. I ended up getting a Covid test to be safe, my choice. Luckily both of us tested negative. Very friendly staff and in and out quick. The dr provided additional information and advice to us. They have good hours and are open later than most immediate care facilities. I highly recommend this facility. It was worth the 45 minute drive for us. read more

Don't even bother reserving a time, if you don't get there 2 hours before your spot then they will just cancel it on you! What a waste! How is it a convenient system if you want us here waiting around other sick people for 2 hours before we're able to be seen! And at that not able to be seen because I didn't arrive 2 hours early! read more

Thought I was having an allergy related illness and went in to make sure on a Sunday. You're able to walk in or make an appointment online. Got in in 5 minutes and was out 10 minutes later. They're quick, clean and very professional. Thank you!! read more

Today, I had the extreme misfortune of going to this location. The front desk staff member Cla***a was rude, incompetent, and completely comfortable with violating my HIPAA rights. I was humiliated to the point that I decided to leave and drive to a different Emediate Cure location. Do yourself a favor and just go to a different location to begin with. read more

I had an excellent experience with this office while dealing with a broken foot. The staff was prompt and professional. The diagnosis was accurate and they also gave me a referral for a specialist. The X-ray tech 'Bri' went above and beyond to make me feel comfortable and calm. I highly recommend this clinic to anyone in need. read more

Emediate Cure Quick Care - Urgent Care Near Me - Shorewood, Illinois

I want to thank from the bottom of my heart both the physician assistant and the radiology tech that helped my baby girl today. They were AMAZING! So patient and kind. Thank you ladies so so much! read more

I had to bring my child here with an ear ache. The diagnosis was quick and accurate. They easily sent the prescription to the pharmacy. What did concern me was that masks were not required here. Waiting for almost 90 minutes in the waiting room was the most exposed to Covid I have been during this entire pandemic. I would never go back there because of that. I Imagine for some people the lack of masking would be a plus. read more

After coming back from a convention, not only did I return with a hefty swag bag, I apparently came back with the plague. I.e. that kind of sickness that hits you like a truck. I figured this was just one of those nasty colds & did what most do - pop some cold meds (DayQuil) & head to bed early after some chicken soup. Woke up the next morning feeling like death, I knew something was really wrong. Worst cough? Check. Fever-chills-sweats? Check. Sadly my GP is in Chicago & with short notice, I knew I wouldn't be seen soon enough. Yelp helped me find this place. I scheduled an appt online (EASY!) & headed over. They were very friendly & attentive. A few tests later (for step & flu) & hello... it's the flu. UGH. The doctor was very sympathetic & phoned in some Tamiflu & off I went. Probably the worst time sick in a long while but after a few days, I was better. I really appreciated a call from the office to see how I was doing. I didn't expect that from an urgent care place! Still had a sore throat & they phoned in more meds for that, but I appreciated their service so much. A huge thanks to the staff here. If you're ever feeling sick & I'd definitely recommend this place. Wonderful service. Thanks again! This'll be one of the few times I hope to not return soon, but if I have to, I know I'll be okay. read more

One of the most thorough prompt cares I've ever been to. I went to a different prompt care and they said I had strep, even though I failed the strep test, and just put me on antibiotics.... didn't work. I came here and they found that I have mono and an enlarged spleen due to the mono. It made so much sense!! Jenn was my doctor and she was awesome. You have confidence that she truly knows what she's doing! The nurse that took me back and took blood, took vitals, etc. was also so kind and inviting. I didn't catch her name, but I was really thankful for her. Everyone was friendly and attentive. The receptionist was extremely kind too! I got in very quickly, even as a first time visitor. Overall it was just an awesome experience! The medicine they put me on had finally allowed me to comfortably eat. And they called back the next day to check in and go over my blood tests. They told me to call if I had any questions, and just really seemed to care about my health. Thank you all so much! read more

Excellent care. Very professional and kind, gentle and caring. We were from out of town on vacation and feel fortunate to have found them.

We absolutely love this office. We have been there in several occasions. Every staff member is so pleasant and the care is excellent. The office is so welcoming and immaculately clean. I wish they could be our regular physicians. I Highly recommend them . I am a health care provider myself, so I notice everything. read more

Amy and April have done an amazing job putting together an exemplary team of professionals. So glad this is located here in Shorewood. They really know what they are doing! read more

They were very nice and took the time to listen. Wait time wasn't that bad either. Definitely recommend coming here for urgent care. Great prople read more

This is the best quick care facility ever!! Everyone there is great. they see us when we are sick or injured and they always make you feel better knowing you have received excellent care by the time you leave. read more

Very happy with my first visit and the fact that I arrived almost near closing time. Very professional and the doctor was on point with her diagnosis and had a plan in place on what to do next. I felt that I was in great hands. I'm glad I didn't wait until the next day to get seen. Would I recommend them to anyone looking for excellent service? Heck yeah !! read more

I have never left a review for a place before and felt so strongly about a business. This urgent care is seriously the most amazing one i have ever had the pleasure of going to. I came in with a 102 fever and a rash all over my body and was extremely upset and frantic that I wouldn't be able to be seen by anyone. They had me in with only waiting for 20 minutes they were booked solid and genuinely cared and got me in to see a doctor. The nurses i had were INCREDIBLE. I have recommended this place to at least 5 people since I went. THANK YOU Emediate Cure of SHOREWOOD!!!! read more

One of the best walk in clinics I've ever been too, explained everything and they are open 7 days a week till 9pm read more

Emediate Cure Quick Care - Urgent Care Near Me - Shorewood, Illinois

I understand the whole COVID thing making life difficult, but I was told that it'd be a 2 hour wait to get my covid test. 3 hours later, I went to ask what was taking so long and was told it was going to be another 1.5-2 hours. WTF! A whole 3 hour difference than I was expected. absolute bullshit. read more

This review is a bit late but my boyfriend and I were extremely pleased with the care he received here. We came in because he had a problem with his eye and it was probably 830 or so on a Saturday night. We knew that they were close to closing for the night but when we walked in we didn't feel rushed or like we were bothering them. Everybody from the girl at the front desk to the provider that saw us was so welcoming and if we ever need to visit another immediate care it will definitely be this one. read more

This is such an amazing, family oriented urgent care!!! The hours are so wonderful and the staff is so friendly from start to finish!! They get you in and out with no wait time!! Highly recommend!! read more

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The prices are very affordable here. The staff is also incredible!!! Everyone here so so pleasant and patient. I received a sports physical here for college and I was in and out before I knew it. Barely any waiting. I couldn't recommend them enough. read more

First time here today and I will definitely be back. Most positive experience I've ever had at a urgent care facility. Received wonderful care AND a follow up phone call. read more

So I can honestly say this place is AMAZING. I never wait long. Everyone is super friendly and helpful. Super clean (even the bathrooms) lol. They are so good with my 3 year old son and patient with him which is great because he has a hard time with doctors. Also they are great with me which is amazing I am such a baby with shots and getting blood drawn but they were super friendly and understanding about it and really made sure I was comfortable. They are so understanding and have great pricing. I am a busy mom and this place has been a life saver so many times !!! read more

This really is as good as it gets for a medical facility. From the receptionist who answers the phone or greets you at the door, to the aide who assists you before the doctor comes, to the doctor him- or herself, they are all wonderful. Kind, compassionate, caring, and most importantly it's all sincere, and from everyone. It's very hard to find service like this nowadays. I've gone here a few times now, and each experience is the same wonderful service. They have great hours and the price is reasonable. read more

Always smart to call ahead just incase but this office is outstanding!! Will always come back here!!

Excellent staff. In and out super quick. Very accommodating. Mike was awesome and very informative.

This was my experience. I called in advance and asked if I can bring my 87 years old mother to get some help since she got a higher blood pressure than usual. I got a positive answer from a receptionist, and we came. Here, "the help" my mother got: Her vitals has been checked; then, we waited about 40 minutes for a doctor; then, doctor assigned an EKG. It was done and turned out to be fine. Then, we got a lecture from a doctor about danger of high blood pressure, (it was 170/80) and my mother might had a brain hemorrhage and should be taken to ER to get CT scan. I am glad that my mother does not speak English, and could not understand a word of this speech. She was not dizzy or confused, or had any symptoms of a possible stroke. When I asked if we can get any help to bring her elevated blood pressure down, - maybe, a prescription of some kind of mild diuretic, - we heard: " I do not want to loose my license" . The final verdict: "go to ER". It was clear that person who served us was not any help. What is not clear, why should I pay for a service like this? Would it be more appropriate, from the very beginning, to let us know that the qualification of a doctor of this establishment does not allow to intervene with the problems related to high blood pressure? My mother was very upset with all this. Thanks God, she turned to be fine without recommended visit to ER. So, for us, it was a terrible waste of time and money. read more

Wait time was less than 10 minutes on a weekday morning for a first time patient. The staff is super friendly and sweet.

I had a great experience at Emediate Cure this weekend. Very friendly and efficient experience. I will visit them again for all my quick medical issues. read more

Had a great experience at the clinic. They are friendly and got me in quickly. Happy to say I'd definitely return when needed.

Absolutely and positively the best "quick care" I have ever received. It is a family atmosphere and I felt very cared about and thoroughly assessed. I have had many blood tests and the nurse practitioner was better than anyone else I have ever had. I will continue to be coming!! read more