At one point in time was very nice. Since then mid 2025 they have removed all the tellers and only…read moreone or two people. Neither can do any real banking transactions. The new digital tellers are based in India so that is less than no comfort. At this point just shut down the White Rock NM branch and put the ATM somewhere since no real services are offered anymore at this location.

From the owner: Why bank with DNCU? At Del Norte Credit Union, we believe in matching gains with goals--a full…read moresuite of financial services paired with a commitment to our community. We are dedicated to serving you as your ideal partner for a better future on your terms. Using member feedback to continuously improve our products, processes and services, we have built a comprehensive digital banking experience to complement our exceptional brick-and-mortar branch services at locations throughout New Mexico. Join our mission of improving lives today.

We had a pipe break and needed a quick loan. Del Norte was efficient, quick, thorough, and had good…read moreadvice about types of loan options and best fit for our needs. We felt heard, seen, and respected. Special thanks to Josh Stringer for making the process feel like we were valued and that he was working hard and fast to get us on our way. Very nice experience, never thought I'd say that about taking out a loan! :)

From the owner: Why bank with DNCU?…read more At Del Norte Credit Union, we believe in matching gains with goals--a full suite of financial services paired with a commitment to our community. We are dedicated to serving you as your ideal partner for a better future on your terms. Using member feedback to continuously improve our products, processes and services, we have built a comprehensive digital banking experience to complement our exceptional brick-and-mortar branch services at locations throughout New Mexico. Join our mission of improving lives today.

Been banking with Zia for 5 years they're very helpful and easy to work with. The mobile app is…read morealso great.

From the owner: Follow The Sun to Zia…read more We are a nonprofit, cooperative financial institution owned and run by you, our depositing members. Back in 1955, we were organized to serve and provide our members with a safe place to save and borrow at reasonable rates. And to this day, Zia members pool their funds to make loans to one another. Our volunteer board is made up of -you guessed it- members and is elected to serve by members. All planning, product and service development, operations, and financial management is conducted solely for the benefit of you, our member. Some of our services include, but are not limited to: -Online Banking & Bill Pay -eStatements -Visa Credit Cards -Debit Cards -Telephone Banking -Shared Banking -Overdraft Protection -ACH Origination -Loans -Deposit Accounts Call today for more information or to become a member.

Ms. McReynolds, head of the Guardian Mortgage section in Santa Fe (of Sunflower Bank/1870 First…read moreNational Bank), helped us with our loan. She's very professional, knowledgeable and courteous. Her support team, including Krista, is responsive and helpful. The loan process took a little longer than desired, but we understand that it's complicated. The most important issue is for the process to continue to completion, and Kelly and Krista were on top of this. We recommend Kelly and her team. David and Tevi

We had a very positive experience with Kelly McReynolds who works for Guardian Mortgage, which is a…read moredivision of the Bank. It wasn't an easy process, but she was always available and helped us make it through closing. I don't know what it's like to deal with a national company, but I appreciated having someone at a local bank. Nice to have someone pick up the phone when you call, unlike the typical 800 number.

Nadine Martinez at the Los Alamos branch of Enterprise Bank and Trust is the definition of Top…read moreShelf Professionalism and Customer Service. She deserves 10 stars! She has gone out of her way for me on countless occasions. Whether it is a large cash wire, helping open new business accounts, guiding me trough necessary tax documents to do so..... she always has the answer. She is genuinely friendly, and when you combine her positive attitude with her high level of knowledge and skills, everyone that she is surrounded by wins. It is literally because of her that I am now able to sell my home, and move my business to an island paradise. Whatever her salary is, you should triple it, at the very least. I have observed her consistently delivering this impeccable service to others while simultaneously providing guidance to those she leads. I can not state strongly enough how important she is to your daily operations in Los Alamos. Completely impressed and forever grateful, Nathan J King

Bank literally anywhere else in Los Alamos. Any other bank has more polite people and better…read morecustomer service. Enterprise is all about taking your money and nickel and diming you as much as possible. Won't even give you change for cash if you don't have enough money in your account. Switching to First National. Someone needs to teach this place customer service 101. Treat your customers, and potential customers, like human beings and not dollar signs, and you will actually make MORE money because you will have a better image.