I've moved my accounts over from Los Alamos National Bank to the Schools Credit Union. The…read moreemployees at the credit union are so personable and helpful. It has a small town bank feel rather than the feel of an impersonal, large corporation. The Schools Credit Union has helped me with loans and meets all my banking needs.

Ms. McReynolds, head of the Guardian Mortgage section in Santa Fe (of Sunflower Bank/1870 First…read moreNational Bank), helped us with our loan. She's very professional, knowledgeable and courteous. Her support team, including Krista, is responsive and helpful. The loan process took a little longer than desired, but we understand that it's complicated. The most important issue is for the process to continue to completion, and Kelly and Krista were on top of this. We recommend Kelly and her team. David and Tevi

We had a very positive experience with Kelly McReynolds who works for Guardian Mortgage, which is a…read moredivision of the Bank. It wasn't an easy process, but she was always available and helped us make it through closing. I don't know what it's like to deal with a national company, but I appreciated having someone at a local bank. Nice to have someone pick up the phone when you call, unlike the typical 800 number.

Nadine Martinez at the Los Alamos branch of Enterprise Bank and Trust is the definition of Top…read moreShelf Professionalism and Customer Service. She deserves 10 stars! She has gone out of her way for me on countless occasions. Whether it is a large cash wire, helping open new business accounts, guiding me trough necessary tax documents to do so..... she always has the answer. She is genuinely friendly, and when you combine her positive attitude with her high level of knowledge and skills, everyone that she is surrounded by wins. It is literally because of her that I am now able to sell my home, and move my business to an island paradise. Whatever her salary is, you should triple it, at the very least. I have observed her consistently delivering this impeccable service to others while simultaneously providing guidance to those she leads. I can not state strongly enough how important she is to your daily operations in Los Alamos. Completely impressed and forever grateful, Nathan J King

Bank literally anywhere else in Los Alamos. Any other bank has more polite people and better…read morecustomer service. Enterprise is all about taking your money and nickel and diming you as much as possible. Won't even give you change for cash if you don't have enough money in your account. Switching to First National. Someone needs to teach this place customer service 101. Treat your customers, and potential customers, like human beings and not dollar signs, and you will actually make MORE money because you will have a better image.