purchased what has now become my favorite vehicle EVER from this great team. Any questions I've had…read morethey've been quick to respond to, and also are fully hands on as it pertains to maintaining my car as well. You NEED to buy your next car here, they're the BEST!!!

They make promises and don't fulfill them. "I will give…read moreyou a call back later today"means ZERO from this company! A bunch of used car shysters.

Very Responsive & Helpful for my family and I! Cory hooked us up with a Solid Truck. Plan to come…read moreback with future needs.

From the owner: With over 15 years of dedicated service in the automotive industry, Johnson Family Motors stands as…read morea beacon of excellence in providing top-notch pre-owned vehicles to the North Fort Myers community and beyond. As a family-owned and operated used car dealership, we understand the value of trust, reliability, and personalized service. We take pride in building relationships with our customers that extend beyond mere transactions - we're here to be your automotive partner for life.

From the moment I spoke to Andrew D. regarding an issue with our vehicle, I knew I would be given…read morecorrect information as well as the best service. The initial phone call was answered by AI, but once I got past speaking with "Sophia", everything went smoothly. Andrew was able to get the vehicle looked at right away instead of days later, as reported by AI. I was kept in the loop of when it was being looked at and the issues found. Eugene H. fixed the issues in record time and the vehicle was finished the same day it was towed to Cape Coral Jeep. He even sent a video of the car and what was found to be the issue. Usually, things don't go as planned and issues arise, but Andrew and Eugene made the process run smoothly. Highly recommend this dynamic duo.

Since purchasing the vehicle there was a consistent whining noise with the car, found out after my…read morethird trip to a mechanic that the rear differential's need to be replaced entirely. I will be without a car for nearly a month all together. Again, terrible way to treat customers paying so much money.

The service performed on my car was excellent; however, I will never use this place again because…read morethere is a $35 "convenience fee" to use your credit card to pay them on the spot or to pre-pay your bill, which they text you constantly to do. If you use Nissan of Cape Coral, pay by cash or check at the office, so expect to be there awhile. Also, it is difficult to get through to people when you have questions or need help before and during service time; they text you when they get around to you. Expect to have to do things at least one day in advance. You are better off going down to Ft. Myers Nissan on 41.

My father and I bought a pre-owned car in March 2025 and after driving the car off the lot at the…read moretime of purchase, I noticed some noises coming from the front end and let Mike Miller know of it and they brought the car back into the shop and they said they had to tighten up some things and put in new clips that were missing and the clunking sound did go away but just a few days later after driving the car back to where I live in North Carolina, the noises came back and I took it to a nearby dealership and so began all the issues. Warranty work was done and the struts, engine mounts and wheel bearings were replaced then had to go back a couple days later to have an alignment performed. Not even two weeks later, it was back in the dealership because the steering rack failed and another alignment had to be be done and from then on, the Nissan Sentra we bought was in the dealership constantly to have warranty work done and the problems are still not resolved, it still makes creaking and popping noises in the front end. The dealership that performed all of the work on the car said the car was not certified even though the car we got was advertised as a certified pre-owned and on top of the power train warranty, there was the certified pre-owned warranty on the car as well but Nissan of Cape Coral refuses to make it right and resolve the problem and get us out of this car being that's clearly unsafe and not reliable. Blake Robinson asked what he could do to make it right but he and Ignacio "nacho" are refusing to compromise in any way and resolve the problem and take responsibility for selling a car that was not certified and has had constant issues. They just want more money to be able to take the car back and trade it for something more safe and reliable. I do not ever suggest buying a pre-owned car from Nissan of Cape Coral.

At present, this dealership has a 2.4-star rating on Yelp; That's at least 0.4 stars too high…read more Recently I was in the market for a used Jeep. This dealership had one optioned the way I wanted that was just a hair over my (cash) budget, and a couple-three thousand dollars above comparable vehicles in the private market. But I decided, YOLO, and decided to proceed with the purchase. Until! They started throwing in the pure-profit gouging on top, raising the "sale price" by nearly a third! Taxes and registration fees pass thru to the state, so I'm not critical of those. But... They need $1,000 "Pre-Delivery Fee?" OK; that's pure profit. They need $400 "Filing Fee" fee? Huh? Is that for processing the sale? I'd stand in line at the DMV for $400! They need $50 for a "Private tag agency fee." Isn't that included already in the $400 Filing fee? So that's basically $1,500 in covering costs above the profit in the vehicle price already. But then, they force on the following: "Pre-Installed LoJack, Appearance Protection, and Etch Theft Deterrent" for another $1,397. I informed the salesperson that there's absolutely no way I'm paying for these and if I wanted any of them I'd do it myself (and at a much lower price!). I asked, specifically, of three salespersons, "Are these add-ons negotiable" and three times I vague mumbling and hand-waving that distilled down to "Nope!" Based on this non-negotiable gouging and profit-taking I'd give one star, but I'm throwing on a mercy star because at least the sales person was friendly (while trying to gouge me) and the dealership was clean. Also: They need to get a couple of salesperson's golf carts: Their lot is HUGE and on a hot, steamy Florida afternoon it can be brutal to peruse their inventory!

My truck has been in the shop for 14 days to repair a ac evaporator . Poor communication, poor…read moreservice and poor workmanship .

So went to Roger Dean on a scheduled appointment. The mechanic was not there they said, But they…read morecould get me in. Waited 2 weeks for appointment. Asked them if they could remove engine light that was on. They said it would cost $185.00 WOW!! I thought expensive I figured they might just do it for me. Told me to go to auto zone and do it for free. Customer Service?? I have taken our vehicles here for a while. Not anymore driving to Estero from now on even though I live in Cape Coral. I had fixed the vehicle prior to arriving there that past week. I just had questions for them and thought since I was there I would ask them so I kept the appointment, while I was there get rid of engine light. Seemed annoyed that I had questions to ask about my vehicle. So I went home removed NEG battery terminal - Re-attached and engine light is no longer there. $185.00 for that that is pure stealing. Good- Bye Rodger Dean we have chosen a more customer orientated Dealership when it comes to repairs on our cars.

Was charged for a problem that I found out was covered by warrenty....Going some where else from…read morenow on....

Great experience working with Matthew and entire staff at Enterprise we recently purchased a Ford…read moreCargo van, no hassles, very helpful and honest. We were treated so good we found a F-250 for our company and did not hesitate to call Matt again to handle our purchase. It is a pleasure buying there as it should be. Great products, prices along with top notch service. Highly Recommend! Nelson Brothers Empire Garage Doors of Naples

Terrell and Josh were so helpful! Needed a SUV. Terrell followed up with me and was very…read moreprofessional and kind. Quick process and I love my car! Thank you!