They make promises and don't fulfill them. "I will give…read moreyou a call back later today"means ZERO from this company! A bunch of used car shysters.

purchased what has now become my favorite vehicle EVER from this great team. Any questions I've had…read morethey've been quick to respond to, and also are fully hands on as it pertains to maintaining my car as well. You NEED to buy your next car here, they're the BEST!!!

Great experience working with Matthew and entire staff at Enterprise we recently purchased a Ford…read moreCargo van, no hassles, very helpful and honest. We were treated so good we found a F-250 for our company and did not hesitate to call Matt again to handle our purchase. It is a pleasure buying there as it should be. Great products, prices along with top notch service. Highly Recommend! Nelson Brothers Empire Garage Doors of Naples

Terrell and Josh were so helpful! Needed a SUV. Terrell followed up with me and was very…read moreprofessional and kind. Quick process and I love my car! Thank you!

Wish I can give 0 stars. I rarely leave negative reviews, but our experience with Jose at CarMax…read moreFt. Myers was incredibly disappointing. My fiancé and I came in ready to purchase a vehicle with a signed PSECU AutoDraft in hand. The only complication was that the co-signer was out of state. We were repeatedly told by Jose that there was "nothing we could do" unless we financed through CarMax. He claimed their e-sign system had been down for a month and insisted our only option was to switch financing. Not wanting to give up our 5% credit union loan without exploring other options, we left and started making calls ourselves. To our surprise, another CarMax location in Naples immediately offered solutions, including remote e-signatures and even FedExing documents if needed. That was incredibly frustrating to hear after being told so definitively that there were no alternatives. It made us feel like our outside financing wasn't being respected and that we were being pushed toward CarMax financing instead. As a pregnant customer trying to secure a safe family vehicle before our baby arrives, this experience added unnecessary stress to an already emotional and time-sensitive purchase. We understand policies exist, but the lack of effort to explore solutions or advocate for us was disappointing. I hope CarMax Ft. Myers better trains its staff on available options for customers using outside financing, because no customer should have to call another location to receive the help and answers they should have been given in the first place.

One of the worst experiences ever at a car dealership. Assistant manager clearly suffering from…read more"small man syndrome" stepped in and killed an opportunity to trade in a really nice vehicle for a truck. Unbelievable that he didn't even bother to check with his GM to try and accommodate me for the transaction. I'll be sure and let everyone I know how horrible the FT MYERS CARMAX treats potential customers.

Jerred is the best salesperson. Gave us what we needed. No bullshit and no haggling. Would recommendread more

Worst experience ever buying a vehicle. They over charged us on the contract and had to go into the…read moredealership to demand them to fix stuff that we never asked for. It has been almost 3 months and still have not received my tag for the vehicle. My contract amount still has not been updated to the correct amount. They charged us 1400 dollars for Tint that the car never had tint on any windows and said it could not be taken off the contract. They sold us a car from out of state and never had the car transferred so they sold a car that they didn't legally own. NEVER GO THERE!!

Not sure I can say enough good things about our experience with AutoNation Toyota Fort Myers. My…read morewife and I had been looking for a used Toyota when we stopped in and met perhaps the best car salesman I have ever know. Blair was friendly and helpful through the whole process. Most importantly he was patient and not pushy. He helped us find the right vehicle at the right price. What really amazed us is that we were able to drive off in a new Highlander for less than we had budgeted for a used one. He and the entire team worked tirelessly for us that day, and trust me we really put them through the paces (sorry, not sorry about that Blair). I have to say that when the time comes for another vehicle, first it will be a Toyota without a doubt, and second I won't waste time with other dealerships. AutoNation Toyota Fort Myers has won my trust. When you go ask for Blair, and I hope you have as great an experience as we did.

I recently brought my girlfriend to autonation. Toyota of fort myers to purchase a 2022 rav 4 with…read more18,000 miles. Brought it back in not even 4,000 miles later for an oil change. They told me I needed tires because they were all dry rotted. It was hard to see, but they were all cracked. Manager told me nothing he could do. I should have looked it over better. So when you spend 30,000 dollars. Make sure you look at your tires. Sad part is I purchased a 2019 Tacoma from them. Will not be doing business there anymore.

Absolutely love the Sam Galloway Ford Team! From the shopping experience, the dreaded contract…read moreexperience, to the drive of the lot experience and now my service experiences have been all but INCREDIBLE! I can not express how the Service Department has made my life so much easier when it comes to routine maintenance, etc. they come to my home or office and complete the work and I do not skip a beat with my day! Thank you for this incredible service and I especially appreciate my Service Rep Joe S.

Absolutely worth experience made me drive over three hours as I live in West Palm. They gave me a…read morepromised interest rate that was agreed on pond when I got there they upped the interest rate a half percent and didn't tell me luckily when I looked at the payment, I realized what that happened. I asked him to put it back to the rep Reis. They told me they couldn't do it. Anton know that it was.less then 8 dollars. But it's the pricible. I was promised something else. I walked out and would never recommend this place. Little do they know that I buy fleet vehicles for the company and definitely would not use them

Went in for an AC charge and clear the Check Engine Light…read more Got up sold for $2000 more work and check engine light was still on.

THE ONLY ONES WE TRUST!…read more It was really hard to find a reputable group of car guys (and gals) in SWFL. But, after a string of shady experiences, we're so thankful to have found Terry Wynter. Juan and the rest of the guys are super helpful, kind, and do a great job. I no longer have anxiety about getting ripped off (or even paying for work that clearly wasn't completed!). Thanks, guys!

I own a 2016 Honda Pilot. I was visiting from Chicago and encountered a problem with the starter…read morepush button. I initially called the Honda dealer in Estero and did not like anyone I spoke to there. A friend of mine has an Acura and suggested I call Scanlon. So glad I did. I initially called and spoke to someone, but for whatever reason he told me someone else had to call me back to make an appointment, but never did. My friend told me to make an appointment online which I did. My service rep was Jose. Excellent customer service! No pressure, respectful and very professional. They had to order parts since they don't carry Honda parts. Rather than bring my car back and deal with my car potentially not starting and wait again, Jose set me up with a loaner for 4 days. Very much appreciated. Luckily, only one part had to be replaced which cost 40% less than it could have been. As I said, they didn't try to take advantage of me. They didn't force the inspection on me, I always decline anyway because dealers always find something. And washed my very filthy car! I think they may washed extra. Lots of bugs-long drive from Chicago, plus it was not clean to begin with. Anyway, if you have an Acura or even a Honda, definitely go to Scanlon!! Ask for Jose!

I really wanted to have a better experience here, but unfortunately it fell short. The staff was…read morepolite, but communication throughout the process was inconsistent, and I often had to follow up myself for updates. The sales process felt more focused on closing the deal than addressing my questions and concerns. The dealership has a nice showroom and a decent selection of vehicles, which is why I'm giving two stars instead of one. However, customer service after the initial interaction left a lot to be desired. I expected a smoother, more transparent experience from an Acura dealership. Hopefully they improve their communication and put more emphasis on customer satisfaction.

I was in the market to upgrade my MB SL and I found Auto Haus from an online search. I winter in…read morenearby Naples so I called up to verIfy they had the car I saw online. They did, I went, I bought and I'm very pleased with the process. I dealt with Tom & Mike, both owners, but everyone I spoke to there was excellent. Their selection was truly excellent. They don't sell anything that isn't pristine. The SL I purchased stIll had some factory warranty left so there were no worries about the car's quality. Prices were fair and they quote "out the door prices", no surprises. If you're looking for quality, high-end cars check this company out.

Recently purchased a Jaguar from AutoHausFM. All relevant questions were asked regarding condition,…read moremechanical state, etc and were assured that the vehicle was in nice shape. Was informed that the car had a couple of small oil leaks (to be expected) but that everything else was in working order. When the car arrived it was a complete disaster. They grossly misrepresented the car. As you can see from the photos, the engine smokes at idle, half of the engine isn't running and just blows fuel into the exhaust, The headliner was all destroyed from an undisclosed hole in the top, the door doesn't close properly, and in addition to a number of other problems, we found a large scratch and dent on the driver's door. This dealership is not to be trusted. I paid $14,700 ..they offered $8000 to buy the car back. Absolute scam artists.