Don't rent from Hertz in Bluefield WV, man working there is extremely rude. Can't understand how he…read morekeeps his job. He must be the owner of the building and have a contract through Hertz to lease their cars, cause if he was an employee of Hertz I'm sure he would have been fired a long time ago. I'm sure Hertz wonders why this location does so poorly, maybe I will send corporate a message to let them know how this rude man is ruining Hertz reputation!

Not only was no one at the counter, after calling the phone number they have no vehicles available ‍read more

William was our driver. I will never call another tow truck company. He was fantastic!!…read more My 8 year old was with us. She was so scared. Crying on the side of the road. He told her not to worry. He was going to take care of the truck and get us home safely. He made all of us feel better about our awful situation. And it was not too expensive. Thank you all.

I have required a tow many times and the most reliable company is 2 Guys! Tim was very nice and…read moreprofessional and handled my vehicle as if it were his own! I will always call them and request Tim when in need!

Sad.... I have shopped at the "Beckley Auto Mall" since the mid 90's. ive probably bought 3 or 4…read morecars there since then. No matter my finances or credit history back then, I NEVER left without getting the deal done. The new " Dutch Miller " Beckley Automall may look like an upgraded old familiar face, but I assure you, the fancy new " Dutch Miller " sign does not hang proudly over an improvement on the original brand. I believe the worst part of what I am about to tell you, is that I even knew the salesman from previous positive transactions and I've known the finance manager for many years, and went through him at other dealerships. So, I called About a vehicle I seen on the lot. I was told the vehicle was $20,300. I was also scheduled for a " VIP Meeting" and told I would be meeting personally with the sales manager. This is the first crock of garbage that I was given. So, I go to my " VIP" meeting and a salesman finally walks down and talks to me. I, at first was pleased it was someone I had bought from before. I told him I wanted to trade in my current vehicle. he let me test drive the vehicle while they looked at mine. I came back and was invited into the salesman's office while they " worked "up my deal. I also told him I didn't want to put any money down, as I had just bought property. Now granted, my car has a few minor issues for a 2014, but it's also something that is no longer made and in high demand. So, although it won't hit the $9,000.00 top kelly blue book value, I have been offered a few times from Carvanna to buy it straight out for around $7500.00 which is far above the under $5000.00 I still owe on it. About 15 minutes go by, and the salesman returns and asks me if I " have " to use the car as a trade In? I told him I don't " have to" if I can get a better deal without it? He said ok and went back out. Now the truth to this is they didn't even want to even give me payoff for my car. now my credit isn'tt stellar, but its not in the tank either. My debt to income ratio Is excellent. here is what happens next. The salesman comes out and tells me they got me approved, but I needed to pay 5 thousand up front? So, let's look at this for a minute... I want to trade in a car, you won't give me anything for my trade. Next, I'm approved for a loan, but you want me to pay 5 k up front? Now here is where it gets sketchy... I was never brought into the finance office to even discuss this deal? I was never set down and shown numbers? I was just told this and basically left at the door. So I thought ok, maybe I take the deal? I called back and was basically blown off by the salesman. I called again and ask for the finance manager. I was given his voicemail and never got a return call. Later, I looked online, and the car was advertised for $1000 less than they were " working" into my deal. $19,300 to be exact I Went by the dealership the next morning, and the vehicle was gone... sold? So, let's recap, you won't give me a trade in, you won't even discuss the deal you offered me, the vehicle was advertised for less than you priced it to me at and hit my credit with inquiries for? And you never called me back and the car was gone the next day???, and I knew the people I was dealing with for many years.... So, you tried to rip me off? You lied to me About the price, and you basically treated me like a second class citizen because I didn't have stellar credit...? or, what was it, you had some personal Vendetta against me? You didn't like how I looked ? Or was one of your buddies or someone working there wanting that vehicle? I would go back to the ripping me off theory, but given I was never given the chance to discuss my options, it was more like you wanted to offer me a bad deal, because you had other plans for the vehicle.. If that's " VIP treatment, I would hate to see the standard deal. AS FOR MYSELF AND MY FRIENDS AND FAMILY, WE WILL NEVER STEP FOOT ON THIS LOT AGAIN......

Dakota Adkins was a great guy to interact with. He was very helpful with any questions I had and…read morewas very easy to talk with. I walked away with a vehicle that I Love, and so does my kiddos. Next time you need a vehicle, go see Dakota.