I have been renting from this location for over two years. I find that the new manager Brandon provides exceptional customer service. He is caring, kind, and will go above and beyond to see that a customer's needs are met. I am really grateful to have him as our local enterprise manager because of his customer service skills. I feel both safe and welcome at this location and they try to take care of my rental needs as best as they can. Thanks, Brandon and the current enterprise crew. ps The four stars is because I had an awful experience with an employee but I have not had to deal with him since. Now, everyone who works there treats me great. read more

We attempted to book a vehicle with Enterprise in Bloomsburg, PA. I booked this vehicle by phone at 8:15am this morning. I called Enterprise in Bloomsburg around 11:30am to confirm the rental and was told that we were good to go and that our vehicle would be ready by 3pm or shortly thereafter, as it was in the shop for an oil change. My family and I had everything packed and ready for our vacation for the holiday weekend. We received a phone call from Heather at Enterprise around 1:30pm stating that our vehicle would indeed NOT be ready for us today. At first, she did not recommend any other options. This was until she noticed my discontent with the situation. It was then that she offered a possibility of rental car. Unfortunately, this option was not a fit for our current situation as we required a truck rental (as least a 1500). I did ask if she could call other Enterprise services in the area to which she did oblige. She called back very shortly after to let me know that nothing was available and that she was sorry about the situation. Unfortunately, we have a 10 hour drive ahead of us. Our vacation rental has been booked for this evening and it appears that we don't have a vehicle to get there now. Thank you for nothing, Enterprise. What a terrible way to start off a much need vacation for my family and I. I do believe some sort of compensation should have been offered as this situation is completely unacceptable and just bad business practice. read more

After an accident in my car I had to rent a car from Enterprise, Bloomsburg. Had a great experience there. Amy took care of me, very friendly, knowledgeable and helpful person. Excellent service, nice location, a pleasure to do business with. I definately would deal there again, and recommend them to any one! Thanks again! Tom Smith read more

Both management and employees DO NOT work to find the specific vehicle that you are looking to rent. As a customer paying for a service you are entitled to get what you want. if you are looking for a Mustang, that is the car that you are willing to pay for, NOT whatever they just give you ! I have already submitted two complaints to corporate. read more

Great staff and I had exceptional customer service. I spoke with three employees and everyone was fantastic. I will definitely rent from this location again in the future read more

In many ways, this is a standard Enterprise rental car experience. The people were nice, the pick-up was fairly efficient (under 5 minutes), there were few pushes for add-on services, and the car received was as expected. The two things that were a little different from other rentals were limited hours and being a little lower tech. Both of these are probably related to being in a smaller city vs. a larger city (or airport) location, though. The low-tech was just using paper checkout forms instead of a tablet, which was certainly not a big deal. The hours were a little bit more of a challenge, since they were only open M-F 8-6, and Saturday 9-12. This required a little more coordination on my end for when to pick it up, but wouldn't expect it to impact most folks too much. All-in-all, I would recommend this Enterprise location because of their efficiency and customer service. read more

I travel a lot for work and require rental cars at each location. This branch is very efficient, has great selection of newer vehicles and the customer service is always pleasurable. The staff always goes out of their way for the customers - something that makes the whole renting process much easier. The only reason that I didn't give five stars is the hours of availability on the weekend. read more

Do no even attempt to rent a car here not once but twice they screwed us over we lost 2 nights in a non refundable hotel due to this places crap the ignorant person lied and said my phone number wasnt on my application and it very much was and he would not give us the car we reserved and had paid for because he needed proof of income ...never in my life have I heard such a thing it was paid for and he had my cards heis iignorant so if you want to rent a car go literally any other place this place is a joke and doesnt deserve to have anything to do with customer service positions read more

I am surprised to see no reviews and I am glad to appreciate their services. I spent my 2 week vacation in and around Bloomsburg. They have excellent customer service, cars in great condition - I remember the second time I hired the car they dropped it off at my house (15-20 miles away). I am satisfied and am definitely going there the next time. The entire managing team is a great bunch Pick up service is great too and I loved George who drove me back to danville. He is a gem of a person read more

I have been a continuous customer of the Bloomsburg Pennsylvania Enterprise branch for the last few years. Between my wife and I we have utilized there services at least 5 times within the past year, and never had I had such a horrible experience like I just had. Eric was the past branch manager, and has been great to my wife and I, always considerate and adhering to our request, but Sarah on the other hand WAS NOT!! Like I always do I reserved my car weeks in advance, but this time around I didn't receive a call to verify my reservation which I found odd. When we did arrive Sarah was at the front desk, and it took 15 minutes for my wife and I to even be noticed. When we were finally spoken to Sarah told us we could not receive the car we reserved and had to settle for a lesser car because we had a debit card on hand and not a credit card, which by the way was never an issue EVER with our past reservations, so I did not expect it to be any different this time. Her reason was that it was a liability concern which I found odd because we have insurance coverage for our rental car, which I paid extra for prior to arriving just to cover any damages or loss to the vehicle. So not only did I have to pay extra for insurance for a car I didn't receive, I also had to be greeted by Sarah who had a serious attitude and wasn't looking to find a way to resolve the problem. The reason for our consistent return was because of the great customer service, but this visit has left a horrible memory, and a bitter start to my vacation! read more

Service by ALL employees is consistent and above average compared to other rental companies. They are always going out of their way to see that you, the customer, is taken care of and satisfied. They ask if you want any additional ins coverage or other equipment, but are not pushy. They let you decide. Renting a vehicle leaves a lot of responsibility to the renter and they want to be sure your decision to not take additional coverage and the outcome is known before you rent. Good business points for the normally uneducated renter. Great staff at Bloom!! read more

I have been renting from this location for years. The staff is on point! I am in and out in minutes. They are extremely friendly, quick and make renting a car as easy as possible. No issues whatsoever!! read more