Great customer service. Always get the car or SUV that we rent for vacation. They don't nickel and…read moredime you. Fair prices on rentals and convenience is key. This location has it all. Thanks for Great service.

Went in to pick up a reservation for a full size car they didn't have one so they upgraded me to…read more An SUV, got in it and it smelled like puke. Service guy came out and said he told Mgr he couldn't get out smell, Mgr should have tried to rent it. Then he tried to give us a Jeep for a drive from FL to TX. No ruff ride for us. Back to MGR, asked to get a ride to another location for car. He said they couldn't do that. A car came in while we were at the desk and they gave us that car without cleaning it. An hour in the office before we got out of there. The MGR needs training and people skills. Will not go back to this location again !!!!

Celeste's car service is the best! She is soo reliable and goes out of her way to help any way she…read morecan! So personable. Makes you feel like you've known her a long time. My husband and I always enjoy when she picks us up with her service. ALL TOP NOTCH!!!

Great service! Dylan was so informative upon our arrival at SRQ. So very pleased with the service…read more Will use it every time I'm flying. Thanks for making this so easy and pleasant.

I just had my alignment done at 6025 SR 70 E next to the racetrack and they did an amazing job. I…read morewas in and out in literally minutes. Garrett was very informative and he was also training James who was actually doing the work and they both did a great job. I would highly recommend this Mavis.

Came in with my Jeep compass because I thought I had brake issues and everyone in the shop was…read moresuper friendly super nice. They checked on my car and checked on my brakes and even took my car on a spin to make sure thank you so much for all of your help.

With so many car washes popping up all around town, all costing upwards of $25 BUT you do the tough…read moreinterior work in this awful heat, why not go to one of, if not, the last full service car wash in town. Check out Coast to Coast on SR70. $36 a single wash or $58 monthly for unlimited car washes, interior included. You'll be glad you did. They do a great job. Give them a try.

Wow what a great service!! We come into town every year and take our son's car into the wash for a…read morefull service. The car is a real mess and they clean it up like new !! They hand dry the car and the owners watch over the service to make sure it's done right. It's worth the visit. The pricing is very reasonable for the service they give ,

Kathy you are a rockstar!!! I was given a Kia K5 when I arrived for my 2 week stay. I came back and…read moreasked if I could get a different vehicle (I am tall), and Kathy hooked me up with a Ram. Thank You So Much!!! I am no longer hitting my head getting into my vehicle. I appreciate the service you provided. KATHY for the win!

Don't rent from National @ SRQ…read more..... I had rented an Audi SUV from National @ TPA yesterday 5/22 w/ a drop off in SRQ scheduled for Sunday 5/25. The team in TPA was great. Yesterday the lock mechanism on the back passenger door of the Audi SUV malfunctioned and wouldn't unlock or lock. We realized this when we opened the back diver side door and the door locked and would not unlock to close the door. I immediately called National customer service / roadside assistance line and offered to take the car early back to SRQ and switch out the car. The customer service rep was great. He documented the situation and said he sent details to SRQ and would have a car there for me. After I drove 30 mins to SRQ, I arrived and told the person checking in cars about the situation and he said this requires a manager to view the car. My daughter and I overheard the conversation with the field person and the Manager (Andrew Delaqua) on the walkie talkie. Andrew immediately told the field person it was damaged and a claim needed to be filed. When Delaqua came outside to look at the car, I explained the situation and he immediately said it was my fault and I caused the damage. I explained that the car has a defect with the lock and asked how I could responsible for a mechanical issue with the car. He began immediately arguing w/ me and said I signed the contract so it's my fault. Again...I explained I signed a contract for a car that worked. This Audi doesn't work. He continued to raise his voice and told me to take the car back to Tampa and it's now my problem. I told him that I wanted to leave the car at SRQ and he said if I did it would be my responsibility. He then began mocking me and threated me by saying....."do something about it". When I asked Delaqua to speak to another manager, he said "I am the manager, just like my name tag says". I am an EXECUTIVE member and have been for many many years. No one should treat a customer like this. Other customers and employees saw this. Thankfully a nice National employee outside let me know that there was another manager inside named Greg, despite Delaqua saying he was the only manager. We had to go inside and to find Greg and he helped us.......not by telling me to go back to Tampa but by replacing the car w/ car that has doors that shut. Shout out to Greg for the help. Greg did mention that Audi would have to look at the car and confirm that the default in the door lock wasn't caused by me, which I have 100% confidence they will confirm. As an exclusive National rental car Executive member, I hope my complaint is taken seriously. Delaqua would be fired if he worked for me.

Alamo Rent-A-Car recently rented me a Chevy Equinox vehicle, and they were extremely professional,…read morecourteous, and helpful. I would use them again in a heartbeat! Thank you.

Simple business question for you economists: in a mature and commoditized market (like car…read morerentals), how can a consumer product be priced at twice that available from a direct competitor? Assuming the product is identical and the fine print is identical in every way, does the more expensive seller depend on lack of buyer research, effort and acumen? How does the higher priced company compete other than by taking the loyalty of its customer base for granted? I've been loyal to Alamo for decades, but finding the identical car for half the fee, from a competitor, pisses me off. Signed, a newly disloyal customer