We flew in to McAllen airport last at night. I had made a reservation at this hotel a few days ago…read more I was looking for something fairly close to the airport. Well, this hotel is literally across the street from the airport. Melissa, the receptionist,was very friendly and helpful. I had several questions and was needing some assistance,she went above and beyond. The room was very clean and the furniture very modern. They also have signs all around " stating that you must wear a mask at all times if you are not in your room" . In all, am glad we stayed at this hotel, it made our travel, much easier.

Best hotel by far, so far. Breakfast is great too, a little simple but not bad…read more The bed is comfortable and blissful to sleep in. The rooms are ALL now SMOKE-FREE so it smells pretty clean here. They do have a weight room and it's so nice and clean here I need to repeat that once more. Parking is great and spacious, the hotel manager is a prude but easily ignorable if you try. Note: please keep your card key in the sleeve they provide you or it will deactivate. This is the problem we ran into and a man let us in who had a broken leg, when we told the manager about our card, she just said "okay". Nothing like "I'll get you another one" or even at LEAST "okay I'll reactivate it in a moment if you could wait for me there at the front desk". It was a confusing situation but eventually the female prude acknowledged us and reactives our key. Then LECTURING us on how we better keep the card in the sleeve and not in a productive "I care" manner. More of a sour bitter "I hate my job and the people who stay here" type of tone. That's the only complaint. Everything else and everyone else was friendly and very pleasurable to stay here.

I fly through here regularly and have never had a problem. Since this is a smaller airport, lines…read moreare not usually long unless there are two flights headed out around the same time. I can usually check into my flight and get through TSA security easily in 10 to 15 minutes. If you don't have pre-check it may take a little longer. The airport was recently remodeled and expanded and functions really well. As you approach TSA there will be a Border Patrol agent who may ask to see your documentation. If you don't fly often, get familiarized with what is allowed in your carry-ons and prepare accordingly. It's frustrating when others in front of you have not done their homework, have not prepared, or think they don't have to follow the rules, so they hold up the lines for everyone else. Yes, going through security is a little inconvenient, but it's for our safety. The employees here have always treated me with dignity. The pre-check lane is open all the time these last couple of years. While pre-check people are not required to remove their belt, my belt buckle is a little larger than some as the belt is reversible. So I always remove it prior to getting in line. This airport still usually requires pre-check people to remove their computer and electronics from the case. It pays to ask as the rules change. Be respectful, follow the rules and you should have a smooth experience.

Went through on a Sunday morning around 11am. Staff were friendly, good-natured, and helpful. No…read moreline, so from walking in and going through TSA took less than 10 minutes for me. No issues at all ^_^

Did a great job picking us in time driver was kind n got us to our destination on timeread more

Arrived at airport. Shuttle to hotel was not available. Called another taxi that did not arrive…read morein time mention. Ernies was available and park took us to our hotel. No problem, reasonable, and courteous

Gume Ortega Trato…read moreamable y buena disposicion para encontrar las mejores opciones para su viaje tanto economicas como de divesrion. La recomendamos ampliamente para su proxima vacation o viaje.

Over the years, I have used several travel agencies. All of my experiences have been good…read more Fernanda at the McAllen office of Kevin's travel agency is in a class all by herself in terms of magnificent customer service. This review necessarily will be a little long, but I want whoever reads this to know just how committed Fernanda is to her clients. We first met in early January when I wanted to begin traveling through South America. Medellin, Colombia was to be my 1st stop. I met with Fernanda on a Friday and we began to work out details. I was to return early Saturday afternoon to finalize them. Unfortunately, I was delayed and did not get there until shortly after office hours and Fernanda had left for the day. I messaged her, and she said she would return to the office, which she did. Because I was not sure how long I would be staying in Colombia, I purchased a one-way ticket. When I got to Mexico City, I was informed by an airline agent I would have to have a ticket out of Colombia or Colombian authorities would not allow me to enter the country. I had about 1.5 hours before my scheduled flight to Colombia. I called Fernanda, and within about 40 minutes, she had booked and paid for a flight from Bogota to Quito, Ecuador for a month after I arrived in Colombia. I felt reasonably sure I would need to change the Quito flight at some time because i did not know how long I would want to stay in Colombia. When I was ready to fly from Medellin to Bogota, I messaged Fernanda, who made flight reservations for me. She is very careful to send tentative itineraries for clients to approve. I looked at the itinerary she sent, and it seemed fine. However, it wasn't. We BOTH missed the fact the wrong flight had been booked. It was as much my error as hers. I discovered this about 9:00pm before my flight the next morning. I immediately sent a message to her. Even though it was well after office hours, she promptly responded. Within about an hour, everything was corrected and she had me on the correct flight to Bogota. The entire South American trip is very open-ended. After 3 weeks in Colombia, I was ready to travel to Ecuador. I contacted Fernanda, and she found a suitable flight for me from Bogota to Ecuador and also booked a flight to my next stop for my South American travels. As I hope this review conveys clearly, Fernanda is extremely willing to go above and beyond in helping her clients have a great travel experience. To say I recommend her strongly, exceedingly strongly is an understatement. She is friendly, efficient, and extremely willing to help. Book your travels with her and you will be in good hands.

We just came down for two months. Adrian, the manager, is one of the nicest people you could ever…read moremeet. All the residents treat you like family from day one and there's always something organized to do. It is one of the most economical parks in the valley. Would love to stay here again if we decide to come back to the valley.

This smaller park is home to many very friendly winter Texans that try hard to keep everyone busy…read morewith fun events. The park lacks the amenities of some of the other parks in the valley, so if that's what you are into this may not be your place. Year round residents are quiet and respectful. Pretty peaceful and pleasant place to live. Awesome manager will give you a hand when needed or hook you up to someone who will.

Great service! I was a student conducting research on Taxis and a representative kindly let me…read moreinterview them with questions on the business as a whole! This is the transportation to use when you need reliable service!

EXCELLENT SERVICE, PROMPT, and even supplied the mask I had forgotten to bring to airport. TONY…read morewas our driver, he was knowledgeable and informative. Tony was at our ser pick up location and helped with our luggage. LOOK NO FUTHER, if you need car service to Reynosa Airport, Tony will get you there safe.