1. Enterprise Rent-A-Car

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    Fort Saskatchewan, AB

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    Enterprise Rent-A-Car

    3.0 (2 reviews)
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    Recommended Reviews - Enterprise Rent-A-Car

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    9 years ago

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    9 years ago

    Best service bar none. Went over the vehicle rented, how to's etc. Professional, courteous and friendly.

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    Alamo Rent A Car

    Alamo Rent A Car

    2.8(9 reviews)
    49.3 km

    I rented a vehicle a Alamo Edmonton and returned it a week later. Hours later I realized I left my…read moresunglasses in the car. I called customer service and tried repeatedly to telephone the Edmonton Alamo number (no one answered the phone, ever!) I was told by customer service (from somewhere, I know not) they couldn't find the glasses but on my third visit to the site I was told someone from Edmonton would call me. Never happened. Those are expensive prescription sunglasses of use to no one else. And, I know, ABSOLUTELY, they were left in the vehicle. Somehow they have gone missing. An otherwise excellent vehicle rental through Alamo has been tarnished by this experience.

    Avoid at all costs. Will try to attribute previous car damages to you. Just read previous reviews…read morethat say similar things. If you're unlucky enough to return your rental here like we were, you might encounter someone like John, who will search your returned car at a microscopic level for "damages". John happened to find an inconspicuous rear bumper dent on our car that was suspiciously 1/2 inch (~1.2 cm) over the 2 inch limit and refused to give us the benefit of the doubt that we hadn't caused the dent (we hadn't). I understand that it's the customer's job to inspect the car prior to accepting it, which we did, but this rental outfit will go out of their way to make you pay for things you likely would've missed. John was even frustrated we returned the car with ice on the front license plate, because he couldn't inspect *it* for damages (it was late November in Edmonton). Though he told us he'd talk to his manager about our 2.5" dent, John instead just told his manager to "pursue the customer." We then heard from the Assistant Branch Manager, Justinea, who did just that...instructed us that we must file a claim with our insurance company. Frustrating. Dishonest. Unwilling to trust the customer at any level. Do NOT do business with this Alamo.

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    Enterprise Rent-A-Car - carrental - Updated September 2026

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