On a scale of 1-10 I give them a zero! Terrible business practises which include the following;…read more1. No phone availability with phone number posted on internet. 2. Disorganized and scattered. 3. Overcharging. 4. No follow up service call from manager.

NEVER RENT ANY CAR HERE!!!!! The staff here is rude and they…read morealways want to overcharge you. If YOU WANT to rent a car here, you must keep enough evidence (such as the photo of the windshield, tire, gas level before and after you return the car)

This dealer is super-shady. From the moment you step into the store until you get in the vehicle…read moreand lock the doors, you're wondering what prank is being pulled. First off, the TINY store is near impossible to find in the nearby strip mall and the trucks are parked on the street about a block and a half away on the dead-end 33 Ave. The dealer acted incredulous when I came in to get the keys (after doing the online check-in) and pointed out that there was likely less fuel than expected thanks to a puddle of gasoline and hose on the ground, along with a missing gas cap. After he came and verified, he admitted this happened "often" to the 26' trucks like the one I was renting. He then suggested I pull it across four lanes of traffic to make a left turn to the nearest gas station to refuel. Not thinking that prudent, I was able to get it to the South Edmonton Common stations. The truck was a piece of junk, the brakes were noisy and the "maintenance required" light was on from beginning of rental to end. But that isn't the half of it. The dealer failed to install the seals on the blanket bag and the hand truck, then accused me of breaking them and using them. Not feeling like wasting my time over $15, I let him charge me... but this one-star review is coming out of that. Honestly -- if you *need* to go with UHaul, avoid the "neighbourhood" dealers and go straight to the corporate stores. You'll be MUCH better off if my experience here is any indicator.

I was never told that the vibrations in the passenger seat are of the scales and I was in lots of…read morepain and agony by the time we reached our destination 6 hours later . Please inform people in advance so they can get alternate vehicle to ride in such as a car or light weight truck.

BEWARE - RESERVATION MEANS NOTHING!!! Reserved a moving van with them two weeks before our son's…read moremove from Edmonton to Red Deer. The day before they call and say there is nothing available in Edmonton and want us to drive to Blackfalds (over an hour) to pick up and then come back. Might have been workable if we'd had a few days notice but we were already in Edmonton. I guess a reservation doesn't mean anything. Terrible service!

I rented a 26 foot car hauler by phone from their 1800number…read more Was told yes they would have it ready an a nw location at 7 am was up getting ready started my truck was on my way and got a call from uhaul 7 am to tell me nope sorry they changed the location of my trailer pick up to 95th and 50 street location and now it wouldn't be ready until after 330 pm sometime to come in after that to come get my 26 foot trailer.. Got there paid the deposit paid for the rental went out back to have them hitch me to a 12 to 14 foot car hauler that was not what I had been told by customer service that I would be picking up I told them that's not what I paid for that wont move the things I need moved the most which were a holiday trailer attached to a dodge ram 1500 ..They told me it was the biggest trailer they had that I should contact customer service again .. So I did was told I would get a refund upon the return of the trailer .. Well I returned the trailer after hours the next day because i had has some truck trouble and got stuck on the side of the road which I had contacted them about and they said was fine as long as the trailer got returned before morning .they where supposed to make a not on the file so I returned the trailer took pictures and 2-3 days later after dropping off the trailer I guess no one put in the trailer sitting in the yard had been returned so instead of getting a refund like they should be doing for renting me a trailer they don't even have to rent out and wasting my time and money now they are trying to charge me for days that the trailer was sitting in their yard just to cold to go outside and check to see it had been sitting there after I contacted customer service sent them picks of it still sitting in the uhaul parking lot . Beyond disgusted..what kind of customer service rent people trailers they dont have cant move the things you need to with it promises you a refund then because they didnt put it back in the system are trying to charge more money for a trailer they probably already rented out to someone else be

Had a new axle put on my utility trailer for 3x less than what another company quoted for same job…read more The job was done quickly and well. Staff was very helpful and friendly and remembered me by my first name after the first visit. I would recommend Beothuk to anyone wanting professional services. Walter Popowich

i have rented from them 4 times so far no issues, no problems the trailer was in good shape they…read moremade sure the lights work on my truck and provided the correct size hitch mine was too small. i was pleased with what i got and the price was reasonable for a day's rental .

We came in looking for 2026 CRV Hybrid after visiting a couple of other Honda Dealerships. We…read morewere greeted by Raj who answered our questions and provided us with all the options and available packages for the CRV series. We were extremely impressed with his professionalism, knowledge and we never felt pressured. We decided to go ahead and purchase our new CRV and it was available for pickup when promised. The Financial Services Manager Mikias was a please to deal with and offered us protection packages. Mikias didn't pressure us to buy but we did purchase the extended warranty and a protection package. On our pickup day we were very excited and were given a thorough tour of our new vehicle. Our tech was Jona who explained the vehicle settings for the use of our hybrid. He even paired our phones for us! A big shout out to the team at Wheaton Honda. Your team made our new vehicle purchase very enjoyable. Thank you all so much. Suzanne and Rod

Based on my recent experience, the maintenance service at Wheaton Honda has been highly…read moredisappointing (detailed photo attached). It appears more focused on generating revenue than accurately diagnosing and resolving issues. Their parts are also noticeably more expensive compared to other dealerships. Recommendations: * Obtain a second opinion from a reputable third-party mechanic before authorizing any major maintenance or repairs at Wheaton Honda. * Do not collect your vehicle or sign off on service without a proper walkthrough with service rep. Request a detailed review of the completed work with the service representative to ensure all issues have been adequately addressed * Exercise caution when relying on the assurances from the Service Manager (warranty stage) - Ensure all service details and commitments are documented in writing. Also send an email with details to dealership and copy Honda Canada. * If problems persist after service, promptly report the issue to Honda Canada and file a formal complaint. all the best