On a scale of 1-10 I give them a zero! Terrible business practises which include the following;…read more1. No phone availability with phone number posted on internet. 2. Disorganized and scattered. 3. Overcharging. 4. No follow up service call from manager.

NEVER RENT ANY CAR HERE!!!!! The staff here is rude and they…read morealways want to overcharge you. If YOU WANT to rent a car here, you must keep enough evidence (such as the photo of the windshield, tire, gas level before and after you return the car)

This dealer is super-shady. From the moment you step into the store until you get in the vehicle…read moreand lock the doors, you're wondering what prank is being pulled. First off, the TINY store is near impossible to find in the nearby strip mall and the trucks are parked on the street about a block and a half away on the dead-end 33 Ave. The dealer acted incredulous when I came in to get the keys (after doing the online check-in) and pointed out that there was likely less fuel than expected thanks to a puddle of gasoline and hose on the ground, along with a missing gas cap. After he came and verified, he admitted this happened "often" to the 26' trucks like the one I was renting. He then suggested I pull it across four lanes of traffic to make a left turn to the nearest gas station to refuel. Not thinking that prudent, I was able to get it to the South Edmonton Common stations. The truck was a piece of junk, the brakes were noisy and the "maintenance required" light was on from beginning of rental to end. But that isn't the half of it. The dealer failed to install the seals on the blanket bag and the hand truck, then accused me of breaking them and using them. Not feeling like wasting my time over $15, I let him charge me... but this one-star review is coming out of that. Honestly -- if you *need* to go with UHaul, avoid the "neighbourhood" dealers and go straight to the corporate stores. You'll be MUCH better off if my experience here is any indicator.

I was never told that the vibrations in the passenger seat are of the scales and I was in lots of…read morepain and agony by the time we reached our destination 6 hours later . Please inform people in advance so they can get alternate vehicle to ride in such as a car or light weight truck.

111ave 154st I went to the main store and was told the van…read morewas at another location a few blocks away at a convenience store. I asked if it would have the furniture pads I ordered and was told they didn't know, but to come back to their location if they weren't in the van. (so I'm expected to go there, then to the second location and then back to the first). When I arrive at the convenience store it is couched between a liquor store and a sex shop with unstable people loitering near by. The man inside speaks limited English, sells drug paraphernalia and is listening to radio music talking about "bitches sucking dicks," and using the n-word. The man sends me a link I try to open and it requires me to download an app. He changes his mind and takes a picture of my license with his phone and writes down my credit card information. At one point he stops helping me to ring a customer through the till while I wait. After 15 minutes I get in the van and there are no furniture pads. I drive back to the original location. There are 6 people in line. I ask for the single attendant to call someone else out. I'm ignored. I go to try and find someone in the bay area. No one is there. I come back in and basically yell over the maze of boxes that I've already paid for van, that I'm on the clock and need the furniture pads. She gets them for me. When I return the van, the man comes out abcd checks the vehicle, starts doing math with a pencil in a scrap of paper and then has a chat with a customer who speaks his language and runs him through the till while I wait. He comes back to me, makes a phone call - all with no communication or explanation, while explicit music continues to play. He the starts having a phone conversation in his language, with somebody, about me and whatever he's trying to do in the scrap of paper. Then he have me the phone with no explanation where I'm told that the guy im speaking to is 15 minutes away and that I can't have my receipt, can't be told how much I owe and that he will email it to me when he gets there. I drive home, bewildered and disturbed.

BEWARE - RESERVATION MEANS NOTHING!!! Reserved a moving van with them two weeks before our son's…read moremove from Edmonton to Red Deer. The day before they call and say there is nothing available in Edmonton and want us to drive to Blackfalds (over an hour) to pick up and then come back. Might have been workable if we'd had a few days notice but we were already in Edmonton. I guess a reservation doesn't mean anything. Terrible service!

Had a new axle put on my utility trailer for 3x less than what another company quoted for same job…read more The job was done quickly and well. Staff was very helpful and friendly and remembered me by my first name after the first visit. I would recommend Beothuk to anyone wanting professional services. Walter Popowich

i have rented from them 4 times so far no issues, no problems the trailer was in good shape they…read moremade sure the lights work on my truck and provided the correct size hitch mine was too small. i was pleased with what i got and the price was reasonable for a day's rental .

Had a great experience with this dealership buying a new Honda Passport. They had no extra fees and…read moreeverything was very straight forward. Would highly recommend working with the team here!

Horrible, experience trying to buy a used car, the people working there who sell the cars are…read morestingy, and are annoying to deal with. They added last minute so called taxes ,which added 3500 dollars which weren't stated to be added. Never coming back,they were crappy salesmen, not really like able too. Yelled at me on the phone,when I said I was returning the car. Bad place to buy a car, NEVER COME HERE. YOU HAVE BEEN WARNED, they should have a one star rating overall on Google Maps.