Chris is a great mechanic. He helped us out while on a road trip with a big group. I highly…read morerecommend his service for any mechanical need. He is very efficient and detailed.

Chris helped me out a jam when my starter went out on my car while on a roadtrip. He was able to…read moreget the car in on a Saturday when most places were closed and he had it fixed quickly by Monday. He even did an oil check and added some because it was on the low side. Great service!

If you would have asked me a few months ago it would have been 5 stars and I've sent multiple…read morepeople to them. I asked them for advice on a vehicle and they said they were sure they could fix it then it sat there for months because I said it wasn't a huge rush.. learned my lesson there. Then I called multiple times asking and they said they didn't have time until they finally looked at it replaced the starter that I had a warranty on and could have replaced for free and then wanted to charge me over 600 bucks with no explanation besides they can't fix it. I asked when they called me for an explanation of what was wrong and why it was so much to not fix it and they fought me on that then I told them that day my good friend died I really didn't want to be dealing with this that day and apparently that made me "rude" so they charged me an extra 200 dollars to hold my van there when they took months to even look at it. The lady I spoke to was rude from the moment I answered the phone. I am in customer service all day every day and would not have a job if I talked to people how she does. They also boxed the van in so I couldn't even get to it to tow it and continued charging me.

I'm a young female who got a new car and wanted to get a prognosis run on it cuz the check engine…read morelight came on. They were asking to charge anywhere from 25-50$ JUST to write an estimate and prognosis on it. Called other auto shops and they could do it for free, no questions asked. They treated my dad just fine who came in with a similar issue, but they are definitely trying to exploit something here... If your a white middle aged man this place will teat you just fine.

Fantastic auto repair shop I had the misfortune to need in the middle of a road trip. My Honda's…read morealternator died just as I was about to hop on I-90W to finish the last 700 miles of a journey. AAA helped me to find this shop and they have been extremely helpful and fantastic to work with. I had to stay overnight for a new alternator to be brought in. They fetched my car from where it died and dropped me off a hotel. Part they had shipped in was bad, so they made a special trip to Sioux Falls (2 hour round trip) to get yet another one so I wouldn't have to delay my travels yet another day. All the mechanics have been courteous and very helpful.

I just want to say that my car is such a piece of crap that I have to take it in to Dan all the…read moretime. Not only does he go out of his way to help me every time, but he is very patient with me not knowing anything. The guys that work for him are the same way. He is friendly and understanding and always gets the job done as fast as he can. The best part is that the prices are the best around, and he explains everything he does. I go to him, even though there are places closer to me, because I know I can trust him. I would tip him every time if I had the money.

My daughter lives in Marshall, hours from "home" and on the first real winter week she stopped at a…read moredrive thru pharmacy and her window would not go back up. It was a very cold Friday night. She called us but being 100+ miles away we could only be so much help. We tried to tell her thing she could maybe do to try and fix it but with no real way to fix it from miles away, she said there is 1 shop still open in town, 5:45 on a Friday, I am going to see if they can help. Well this mom is soooo happy they could! They got her window back up and unhooked the window button so she couldn't hit by accident over the weekend (when they were not open). We are so happy that there were there to stay late and help her! And FREE!! She will be doing ANY work she needs done on her car there! This mom says THANK YOU!

Paul & crew went above & beyond to help an elderly member of the community get a very important…read moredriver door rear view mirror functional after a botched repair from another mechanic. As for the below negative review from Peggy B., I do not know her or have any affiliation however her bad review does not reflect the service & commitment I received in any way. Also, 15 year old cars break. The repair shop is in no way responsible for a 15 year old car breaking. Think about it. The automotive repair service is challenging enough without folks running their cars ragged for 15 years and expecting the shop to take the heat for it. Counter to Peggy's self serving sentiment, Paul's Automotive is the most predictable, honest, reliable shop in Marshall! 5 out of 5 stars!

Great experience, Jenae was wonderful and made the 2 1/2 hour drive worth it! So far so good with…read moremy vehicle!!