I've been renting here for a little over a year. I only come back because the customer service is…read moreimpeccable. I'm usually serviced by Karl or Edosa & they always go above and beyond for their customers. They've got a regular for life!

I rented a car for a small trip outside the city. The staff was cordial. They didn't have the…read morevehicle I booked but offered some alternatives. The return was straightforward. I'll rent with them again when needed.

Is best location Mayra and Antonio best you can deal with they make my life so easy very good…read moreservice. Thank you

Excellent experience, friendly staff and very fair prices / kilometre use with new fleet of cars…read more2018/ 2019 models. My personal car broke down, had to take it to the shop for repairs and I needed wheels ASAP. Found these guys online due to the good reviews. Adrian was able to accommodate me for a sedan 2018 Honda Civic. Having rented from the Big 5 rental companies in the past ( Enterprise, Budget, Hertz etc.) and being treated like a number I appreciated the personal touch these guys put in at this location. You can tell they care about their customer's satisfaction and like what they do as a small business which, I prefer to support. Will definitely be coming back for a 7 seater rental option for an upcoming family trip up north we have in August - Thanks Deluxe.

During accidents they will aggressively make you sign a contract. when returning the vehicle they…read morewill bill you an unbelievable amount to detail the car Please trust me go with a company you can trust.

I will never rent here again. The clerk didn't want to honor the confirmed rental rate until I…read morewaited for the manager to arrive 15 minutes later, wouldn't change a cigarette smoke smelly car- really horrible-left my jacket smelly- didn't mark the obvious scratches on the hood til I took a picture , locked the office up and disappeared as soon as he gave me the keys. No one answered the phone and weren't there before the 7 pm closing time . Permanent "back in 15 minutes " sign on door- 15 minutes from what starting time?! Sketchy feeling about this place.

The service at this location was magnificent and the manager couldn't have been more helpful in a…read moredifficult situation for the rental required. The vehicle was more than adequate and did the job as required, considering it snow heavily, most of the time, I had it; so it did more than an adequate job. Overall, I couldn't have been happier with my experience! Thank You to the staff at Bristol Car and Truck Rental!

From the owner: We Provide Ontario's Best Rental Experience…read more Bristol Rentals Ltd. has been offering car and truck rentals in the Greater Toronto Area since 1992. Owned by the Kesten family, it has fostered a reputation for honesty, integrity, customer service, and vehicle reliability. Originally a truck rental business, it expanded to add car rentals at many of its 13 operating locations, along with a full line of commercial and moving truck rentals, refrigerated trucks, trailers and passenger vans. Bristol is a neighbourhood vehicle rental supplier, serving local communities throughout the GTA. Our managers are long-term employees that are experienced, capable and friendly, and pride themselves on participating in their communities and getting to know their neighbours. We look forward to you driving with us, whatever your vehicle need.

Booked my rental through CAA and arrived on location within 30 minutes of the interview,…read moreunfortunately the reservation had not been sent to the from CAA yet and i was worried i would not receive my rental in time. However the owner came onto the location and was very accommodating, he made sure to match my price rate with CAA and create an identical reservation. The second issue was that there were no cars at the location, we were at, the owner personally drove me to another location, on Main st east in a very nice jeep. When we arrived they had found that they still needed to clean the freshly returned car before it could be rented to me. As a show of compassion he immediately upgraded me to the very same jeep he drove me in, at the matches rate originally quoted to me by CAA and apologized for the hassle. All in all, the owner, Steve, could have simply turned me away and referred me to another franchise, but instead he took it upon himself to create a path for me to rent this car, a random customer. Thanks Steve. Thrifty, you guys rock!

It is so unfortunate and fortunate for me to visit Discount Car and Truck Rental…read more The reason I have to rent a car because my vehicle was in the shop after an accident and my insurance company deals with Discount and Enterprise car rental. Fortunate that the staffs here at this Discount location is really nice and efficient. Even as a walk in "I want a car right now, I am pissed" customer, I was treated nicely and I got my temporary rental car by the time I promised so I can get to where I need to go! They even come and pick me up from my house. I would recommend this location if your own vehicle is in one of the "hundreds" of autobody shops in the area and you need an alternatively rides! BTW, most of the rental cars here are Japanese model...or a Honda.

This location is staffed by rookies. Called them, they would…read moreput you on hold, left you waiting until you hung up. Call again, and they would explain that they called back, but never did (No call record on phone). Promised to pick up at a certain time, came more than half an hour late. Promised to call to give more details about the rental, never did. Have no confident in these un-professional people.