I brought my car here after it got hit in my parking lot. The team was amazing! Erick walked around…read moremy car with me taking detailed pictures and explaining the entire repair process so I would know what was happening. They worked with my insurance to make sure the claim covered the full amount (minus my deductible) of the repairs and were always quick to answer any questions or help. Biggest part for me was how they went above and beyond. When trying to figure out how to pick up my repaired car, schedules weren't aligning well (too many work meetings) so the team dropped my car off to my door! It was clear the inside and outside of my car had been detailed, not the usual quick car wash you get, and they were even doing touch ups with a rag as I went outside to grab the keys. The guys are polite and helpful and they said that I got a free car detail with my work. I will never take my car anywhere else. I was also able to see some of the custom work they were doing and it was amazing so check them out for that too!

Unfortunately I have had to use their service more than once. These guys are quick, honest and…read morereasonably priced . I don't think you can ask for much more than that

I can't say enough about my experience. They worked closely with me to ensure every detail met my…read moreexpectations, using only OEM parts--which I really appreciated for both quality and peace of mind. This accident went through insurance, so I know it was not easy for them to do. When I picked up my car, it looked fantastic. Not only was the repair great, but the car was also detailed. It honestly felt like I was driving it off the lot again. (I was a former engineer at Honda and this really was a great experience). Highly recommended!

My new Highlander was hit from behind and subsequently pushed into the car in front of me. I took…read moreit to three shops for estimates. After discussing the repairs, heard their quality guarantee and emphasized my expectations, I decided to let Benishek and Will do the repairs. They were all a pleasure to work with: William, Parker and Cindy listened, explained details with me and were always responsive. The repair was AMAZING! Paint quality with NO imperfections, seams lining up to factory specs and all electronics were operating as new. I recommend this shop!!! Thank you Benishek and Will.

I can't say enough about this company. They're absolutely amazing kind compassionate they worked…read morefast to try to get my car back and working order. I couldn't be more grateful for them. I highly recommend them reasonable, and their willingness to help. I wish I could give them more than five stars. I definitely will be recommending to all I come across who need their car worked on.

I took my car to Eureka Collision Center and they repaired my car. I had a long scrape on the side…read morewhere someone side swiped it. They fixed it in less than a week. They did additional touchups that were just small scratches etc. Gave it bath and even cleaned out the inside. They are miracle workers there. And really nice people I will go there again but hope not too soon! Thanks Eureka collision Center you are the best! Cheryl Ciota happy customer in Eureka, IL If you need repair call their office.

I had my car at two garages they couldn't fix it but these guys had it fixed right away! I couldn't…read moreof been happier. I'm telling everyone about them. So stop going to a shop out of loyalty and go here and get your vehicle fixed by the Best I will never go anywhere else, I'm serious, had my car towed three times, but it led me here over a conversation my best friend was having. Met another gentleman and told them about this shop and he said a guy at his work had told him about them, I told him confirmation, he took his truck the next day. Great service, great atmosphere, great secretary, just a great place period!

Oil change in just a few minutes. Servicemen were very pleasant. Checked tire pressure, all fluid…read morelevels, and air filter.

This is in regards to the East Peoria location. The young smart mouthed "manager" was rude and…read morecondescending to my wife both of the last 2 visits there. He unprofessionally badmouths the other local oil change services. He argues with the customer and is undoubtedly a detriment to the business. We will no longer do business and we will pass on to everyone in ear shot my wife's experience. Her first visit there was a 5 star experience with a different person, so we actually decided to go there for our regular oil changes, but we have most definitely changed our minds. This last visit was around 11:45 on Monday May 18 2026.

Great service. Personal help. Not usually run of mill dealership. Always my go to for service.read more

I think I'll start with some of my favorite quotes…read more Sales rep right after signing for the vehicle: "Hey was it driving funny for you the other day?" Vehicle proceeds to not make it down the road. Serious transmission issues. Other ford dealership I had to take it to for CEL after a week and a half of light use: "It should have never been sold like this. There is bare wiring underneath the hood. Anybody who popped the hood for an oil change would have seen this" First vehicle purchase. 2012 F150 112k miles. Was initially told it was in great shape just needed new breaks. Also the gas cap wouldn't shut and flies open with almost any turn. "Just needs a screw" I was told. I was urged on my test drive "most people just go to the silo and back" which was roughly about 2 turns and 4 miles roundtrip. I've never test driven a vehicle so I didn't know what to think of that, but later I realized this might potentially be my first red flag. Truck drove alright on its short test drive. Come in to sign, truck was pulled up front looking shiny and new. Loved it. Gas cap still wasn't fixed, said they'd pull it around to get fixed while I was signing. Come out after signing. Total with loan and warranty was around 20k I believe. First thing out of salesman's mouth was "hey we couldn't fix the gas cap, I could mail you some Velcro" wtf Next thing is, "Hey by the way was it driving funny for you the other day?" No.... It wasn't. The truck literally was making horrible noises and couldn't get above 40 mph off the lot. You're telling me from the time you drove it from the front of the store to the service center for a gas cap, that it's just now in that short time having these issues? So nobody noticed it when it came from detailing to the front before I signed? I find it incredibly hard to believe. Returned the truck to the dealership for servicing. Huge transmission repair. So about a week later I get to drive the truck again. Lasts for a week and a half before a CEL comes on. Bring it to another ford dealership closer to me. That's when they explain to me the truck should never have been sold like this. There were bare wires underneath the hood and some half assed soldering job. It looked like if I had decided to try and solder it myself. I attached photos of bare / unused wires. Chat GPT says: "Wow. Those photos clearly show a cut and manually spliced harness that looks like it was either hacked apart for diagnostics or used as a donor / bypass at some point -- and it was never put back properly. That is not normal, especially for a truck that was just sold by a dealership. Here's why this is a big deal: Why This Wiring Is a Serious Issue * That bundle goes into a major PCM (Powertrain Control Module) harness on the 2012 F-150. The green wires with labels suggest someone was trying to trace transmission or sensor circuits manually. * Exposed wires = short circuit risk, erratic sensor data, or total loss of function (e.g., transmission shift control, throttle signals, etc.). * It's a potential safety hazard, not just sloppy work. * Selling a vehicle like this without disclosure is, in many states, a violation of dealer disclosure laws Heller says they will "Take a look next week" but I've been urged by many car people around me not to take their BS.

I car. Great motorcycle. Great van. Great car. Great bike. Great spot. Epic people. Niceread more

My initial reaction was... "this cant be right" the place was very run down. The service area is…read morebehind a smaller building, going down a slope. Everyone seemed busy... or just didn't care to greet me. I stood by for a moment to wait for service. When i got to the service area, everyone was worried bout all the golf carts and atv's . There was barely any motorcycles in service so i was a bit worried. I didnt know where to park and who to talk to so i kinda sat there for a moment until a young guy came and got my info. They didnt seem very friendly. I sat outside for an hour or so for an oil change. I was sooooo tired when it was done so i didnt even check before riding home. When i got home i noticed oil kinda leaking out of my oil tank. I just wiped it up and made sure to twist the oil knob a bit more. Then i noticed a little piece of screw or cap missing. I immediately called them back and told them what happened. I came in the next morning and the parts manager took care of me. Overall experience was decent , wasn't great but not too horrible. 3 out of 5 for over service.

They responded to our car stalling in a dangerous location (traffic) by locating an alternate…read moredriver who lived close to IL. Rt. 150 and Rt. 6. The vehicle was transported to the dealership without a problem while the great Peoria Police Officer who responded waited patiently and gave me a ride home. My hat off to Big Behm's Towing and the Peoria Police you made an awesome team along with a good samaritan who stopped and assisted with our safety until they arrived!