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    Heller Ford

    3.1 (62 reviews)
    Closed Closed
    Updated 1 month ago

    Services - Heller Ford

    Bumper repair

    Auto frame testing

    Rear-end damage

    Heller Ford Photos

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    Reviews With Photos

    Karl K.

    Can't say enough good things about this dealership. My salesman was Tyler W. I bought a 2017 Ford Raptor from him. A few days later, the truck was throwing a check engine code. I contacted Tyler and the dealership sent me a new F150 rental and picked up my truck from my house free of charge. I live 5 hours away but this dealer will have a customer for life after their phenomenal service and commitment to excellence.

    A record of me contacting their financial department yesterday after Ford customer service contacted them.

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    3 months ago

    Great service. Personal help. Not usually run of mill dealership. Always my go to for service.

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    4 months ago

    Whoever handles their Parts sales on eBay is a liar. Very unprofessional. Threatened not to send my order because I left a bad Review.

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    9 months ago

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    Photo of Matt Doe D.
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    9 years ago

    Neil Heller replied and apologized on behalf of the sales man. Thank you for the follow up.

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    7 years ago

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    5 years ago

    Andrew from Quicklane helped with my mother's tires and he even showed her how to use the tire pressure thing.

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    6 years ago

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    4 years ago

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    8 years ago

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    12 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Heller Ford

    Review Highlights - Heller Ford

    Everyone at the dealership was friendly and helpful, especially Cory Bellot our salesperson.

    Mentioned in 2 reviews

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    Mangold Ford

    Mangold Ford

    4.1
    (14 reviews)

    I went to look at a 2000 Dodge Durango at Mangold Ford (as I needed a vehicle to pull trailers & a…read moreRV). After getting there, it was obvious it wasn't what I needed. Instead of leaving, I actually sat down with Donny (I was tired of trying to find a dealership with a SUV that I needed) as he seemed pleasant enough & we went over what they had in inventory (as I was looking for an inexpensive solution that didn't involve payments - not a vehicle that cost more). I also was not looking at a Ford, at first (lots of 5.43v horror stories out there). But, I was then shown a 13 Ford Lariat (with the 3.5 Eco-boost dual turbo engine), & I was pleasantly surprised by it's power. I then looked further up in price, and for around $24,000 - I found a 2015 Ford Expedition Platinum EL with 109,000 miles. I took it for a test drive, & was astounded by how nice it was (it had the Eco-boost & could pull 9,200 lbs & was setup for towing). I had driven there in my 2019 Jeep Cherokee with 94,000 miles (which I had bought last year & was paying a monthly payment on). I needed the Ford MUCH MORE for towing my 2021 Gulfstream 4,900 lb RV, unfortunately - it was Tuesday & the dealership had already closed for the day - so I had to come back the next day. I took the time that night to research the 2015 Ford Expedition Platinum EL, & quickly learned that unlike other SUV's/Trucks (such as GM or RAM)... the 2015-2017 Expedition is the holy grail of towing SUV's/Trucks - as the drivetrain is rock solid (with no reported long term issues with either the 3.5 Eco-boost or the transmission) plus the independent rear end making it a real smooth drive. Also, the price was 1/3 of a brand new Expedition & yet, this 2015 Expedition looked almost brand new & was not rusty - anywhere (it was obviously a central IL used vehicle). I sent my personal details/financials to them the following morning (to start the purchase process), & by the time I arrived - I had already been approved to buy the Expedition (we just needed to agree on the trade-in price for my Jeep). After about 15 minutes (after I arrived), we had agreed on the deal. The paperwork took only a little over an hour after that. No hi pressure. No 4 square tactics. When I went to talk to Steve in Finance, no weird numbers popping up (& no fees that should not be there). I actually asked regarding an extended warranty (& showed him I intended to get a 24,000 mile Ford warranty online for $2,700). I was offered a 5 year/70k premium extended warranty for $4,200. All in (including paying off my previous loan that exceeded my trade-in value), I left the dealership at around $32,000 all in. I am paying only $140 more per month now with this Expedition than I was with my Jeep. In 2015, this Expedition sold for $71,000 & had every option available (& the same configuration for a 2023 Expedition costs almost $90,000). So, this is a Dave Ramsey economics 101 success story. I will say this, Mangold Ford is one of the last TRUE family owned straight shooting dealerships left out there. Their Christian based principles are very evident & they treated me with respect & dignity. I can't say the same about dealerships such as "Kunes Country" who claim to be Christian based - but are one of the worst dealership experiences one can have. You can be sure, even though they are not close to me (I just moved from Huntley, IL to Streator, IL) - Mangold Ford is my dealership of choice now. They will also now have the honor of working on my 1972 Lincoln Mark IV classic car as a result. The owner personally thanked me for my business. It is my honor to be having a new business relationship with Mangold Ford. They are trustful & are worthy of your business. And given I am former Motor Transport (I am a Disabled USMC Veteran), this is a rare automotive business to find where Honor is still practiced & preached. Semper Fi.

    Sale was great. Service has been GARBAGE!!!! Check my Google review. No one cares after the sale…read moreall the way up to the general manager. ABSOLUTEL TERRIBLE EXPERIENCE. Steer clear of this dealership at all cost.

    Roanoke Motors Chrysler Dodge Jeep Ram

    Roanoke Motors Chrysler Dodge Jeep Ram

    4.4
    (20 reviews)

    We were in the market for a used 2022-2023 Jeep Grand Wagoneer. I found one listed on their site…read moreand requested information on the unit. Amanda Grandsard sent me all the information on the unit. She also sent me the Buy Back paperwork that Jeep sent with the car so i would know what all was done for the buyback repair. She also told us it did come with a 1 yr bumper to bumper warranty from Jeep for the buyback repair. She also sent me all the recall work and updates that were done to the car that they had on file for the buyback. That information did match what Jeep put in the paperwork when they did the repair. They were upfront with the info we needed to take a trip 5.5 hrs to go test drive and drive it home that night. We are very happy with our transaction with the Jeep Grand Wagoneer. My daughter forgot a picture that she took with her sister and forgot it in our old van. Amanda Grandsard found it in our van so my daughter could get her picture sent to us. I would recommend this dealership if you were looking for a new vehicle to drive. Make sure you give Amanda Grandsard a try. She was upfront and very nice person to make a car deal with.

    We had a wonderful car buying experience from Roanoke Motors. I really appreciate Brian Frank for…read morehelping us select a vehicle perfectly suited for us. Brian listened to our needs and offered some great advice, ultimately leading us to a vehicle that had features that will make our travels much easier. Aaron the finance manager made the entire paperwork process very easy. Matt the owner leads a great team and it is very evident that customer satisfaction is their number one priority. Jayme & Rob H.

    Heller Ford - car_dealers - Updated July 2026

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