The postal workers are friendly and polite. This is the USPS…read moreI always use to mail my packages, certified mail, priority shipping, express mail. Love their their customer service. Very helpful. They keep the mailing supplies in orderly manner.

Everyone at the counter is fast and friendly. This location is much quicker than the Chula Vista…read moreoffice. They even have a self service station which I just learned to use. Highly recommend this location for short wait times and great service and parking.

Usually usps workers are pretty grumpy, but this is not the case here! Came here to get my passport…read morerenewed after many years of it being expired. I was dreading it. The two gentlemen here were super nice and immediately greeted me when I walked in. You could tell they have a good relationship with the locals here and knew them by name. Had my photo taken, processed some paperwork and even made copies for me. Painless and easy! They are so personable and even gave me a sticker when I left :) they definitely made my day!

The best experience I've ever had with USPS! The staff is super nice and the office is so peaceful…read more We had an appointment for 3 US passports and photos, flawless service!

My boyfriend and I recently moved to Otay Ranch-Chula Vista from Mira Mesa and we glad to find a…read moreUSPS near us. Compared to the one in Mira Mesa, I recommend this one 100%!! I understand what the negative reviews are about, but as long as you are patient and are willing to wait because they do get busy at certain hours of the day (which btw is ALL post office). I went today yo drop off a package and to confirm my change of address and the lady that helped me was super nice and it seems like the rest of the front desk were nice as well. Please don't just assume based on the reviews.

I have experienced multiple instances of packages not being available in my PO Box when expected,…read moreonly for them to be found later after I reported them missing. No explanation was ever provided as to where the packages were located. Customer service has also been frustrating. On more than one occasion, I was told to return later, and most recently I was asked to come back at a specific time only to find the employee was on break. I expect better accountability and communication from a service I pay for.

Very nice and helpful places is kinda old, but they keep it clean girl knew what she was doing. She…read morecouldn't find my package went back checked again and found it. It had already been sent back. Thanks for the help.

They don't seem to be able to deliver packages. I never had trouble with Home Depot, Amazon's…read moredelivery, UPS, or FedEx. I don't know if the postal carrier is just lazy and doesn't want to actually deliver the package or what the problem is. This is an ongoing issue. I really wished I could specify to not use the post office when I order something

We have had a GREAT experience with the United Stares Postal Service in Point Loma, Chula Vista,…read moreNational City, Lemon Grove and San Diego -California- The mail carriers have always been super friendly and they go above and beyond to deliver the mail and packages even when someone enter our address a little off. The office staff when I have gone in are also very informative. We love the USPS. Good job guys!

People who work their are rude to customers not only me but the people behind me and in front of me.read more

I've always had a great experience at this post office - the wait is always short and the team…read morethere is proactively helpful and responsive. I'm almost always able to find a parking spot there too

Vicky is the rudest post office worker I've ever dealt with she needs to be fired would not accept…read moremy package or give me solutions on how to solve the problem instead she just denied me service. Telling me they could not provide the prepaid label even though I had the item packaged and even came in with my own roll of tape.

This review is from someone from out of town who happened to be visiting Julian when realizing they…read morehad a package in the back seat of their car which was supposed to be mailed out that morning. Racing to the post office and arriving seconds before they closed (the door was locked right after walking through it), this certain someone found the staff here to be kind, accommodating, and helpful. In addition to good service, they have greeting cards, boxes, and packaging materials available for purchase in the lobby.

Biggest complaint is their pickup for outgoing mail is 9:30 a.m. and they open at 9:00 a.m…read more weekdays and 10:00 on Saturday. I've never heard of a post office with this kind of cut off times for outgoing mail. Really hurts any small business trying to get Mail out to customers in a timely manner.

I stopped by to drop off a few packages. First, the parking is very small, with half of the spaces…read moredesignated for handicap parking, so parking can be a bit tricky. It has been years since I'd walked into this post office, and I have to say I was pleasantly surprised. I stopped in at around 4pm and loved the convenience of self-service kiosks. All I had to do was scan my QR code and it printed my shipping label. I will say, the first machine wasn't working which caused a little frustration for some. The scanner did not scan but entering manually did work. The second kiosk worked and I was able to print my label and drop off my packages pretty quickly. For quick drop-off or shipping label printing, I think this place is pretty decent. The parking isn't great, but the ease of getting your postal needs taken care of makes up for it.

NO PARKING. Self service scanner doesn't work. They want you to type in all label numbers and they…read moreit erases all your packages after 10 mins of work. Line is at least 30 mins long inside yet parking lot says you have a 20 min parking limit. Horrible. I didn't even get my packages sent and now I have to go to a diff post office and delay my sales by a day. This is an ongoing problem I was told by other who also left not able to mail out their packages today either.