Incompetent staff that don't let you return un opened items with receipt in hand. Incompetent staff…read morethat don't let you return un opened items with receipt in hand. Incompetent staff that don't let you return un opened items with receipt in hand.

Horrible customer service. Laura had no customer service skills. No greeting, no multi-tasking, or…read moreexpression to be helpful. Had a Fed-Ex package sealed and ready to go. All I needed was a receipt and there was I my one person of front of me. And there were several employees that had no customers.

The UPS Store November 9, 2025…read more (5/5) This is a smaller UPS Store location, but it more than makes up for its size with excellent customer service. The staff were friendly, polite, and very helpful, making the entire process quick and easy. Everything was handled efficiently, and the overall experience was welcoming and stress-free. Exactly what you want when stopping in to ship or drop something off. Highly recommended.

Exceptional service every single time!I came into this location just seven minutes before closing…read morewith at least 20 individual Amazon returns. Even though it was the end of the day, the employee was super duper helpful and did not make me feel bad at all for coming in so close to closing. She continues to give me excellent service, anytime, any day. This store is fantastic!

A bit pricey but wonderful service. My go to for mailing packages!! Minimal personnel turnover.read more

Pack N Mail, a super easy place to drop off your FedEX and UPS packages. The guys who work here are…read morevery easy to work with and knowledgeable in sending packages. You can also buy boxes and it looks like you can rent a mailbox here if you are into that sort of thing. The hours are nice, the store is clean. I mean what else can you ask for and write about. The last time I was here was to get some stuff notarized. Which they do for $6 which is the perfect price for me. The process was super quick and easy and not a hassle. This store is my "go to" store for mailing my packages and getting things notarized. You could go to the post office and wait in line, but why bother when you can come here, for super fast service.

I was having issues with the email printandgo. Brandon the store manager immediately dropped what…read morehe was doing in his office and came out to help me. He was very friendly and helped me sort out the right size box for what I was shipping and helped me print a label for it. Top notch service will absolutely be back again. Well done team!

We needed a few print jobs and posters made for my work and so a coworker and I came here to see…read morewhat they could do for us. While they have self-print services, we went to the full print services counter to get expert advice for our project. The employee offered several suggestions and great ideas that we decided to incorporate into our project. I was amazed that they could do everything we wanted them to do and have in already by the next day. Of course we agreed to work with them, it was a no-brainer! As I was leaving I looked around and was very impressed at everything you can do here. They literally have workstations and free Wi-Fi so you can work right there. They have a wide variety of point of purchase products for presentations, posters, banners, flags, business cards, table tents and more. This is definitely a one-stop kind of store for business needs!

Great personalized Service; Attention to detail; Knowledgeable; They communicate well thorough out…read morethe process; They suggest improvements to the design or product. Very comprehensive. Great quality and we would definitely recommend them.

Amazing customer service. They were able to create my sign at a great price in just a few days and…read moreeveryone was super friendly. I definitely recommend and would use them again.

So glad there was a FedEx available onsite. Opened right at 7am with a smile and sending an…read moreovernight package took five minutes. Appreciated the wonderful service!

I was in town for a work convention and needed the services of FedEx daily and they were always on…read morepoint. Located on the first floor right in the middle of the convention center for easy access. With a full staff on hand to help all customers in a timely matter. One of my co workers forgot their business cards, when I explained my predicament and rush they had new ones printed in one hour that looked amazing. I also needed new 120 new booklets printed out for a added presentation. They also took on this project and had it completed earlier then expected. I loved how they always maintained contact with me, texting me with updates on my order status or any questions that came up. Overall this is a great addition to help with printing and shipping services for resort guests, especially ones here for work in the convention center. I really appreciate all their hard work and professionalism. They definitely made my job a lot easier.

Needed a small run of a 24pg catalog for a meeting.. They knocked it out in 3 days!…read morePaper stock and turnaround exceeded my expectations! Will definitely use them again in the future.

Let's just keep it simple. This was an unpleasant experience being taken advantage of by this…read morecompany. Overcharged and added fees not listed on original invoice. The quality of the sticker was good but not worth the big price tag.

Dependable, fast, flawless work. Barry worked tirelessly to make sure our HUGE copy and binding…read moreproject was done. When we picked it up, it was on time and perfectly completed. My company will definitely use AlphaGraphics in the future. The bigger name stores just couldn't be quick and nimble enough to complete the job, but Barry and team did it with grace!!! Thank you!!!

These guys helped me design my business cards ,were kind and very professional. I would recommended…read moreanybody starting a new business especially if you live in Irving or surrounding areas to check AlphaGraphics out.