The UPS Store November 9, 2025…read more (5/5) This is a smaller UPS Store location, but it more than makes up for its size with excellent customer service. The staff were friendly, polite, and very helpful, making the entire process quick and easy. Everything was handled efficiently, and the overall experience was welcoming and stress-free. Exactly what you want when stopping in to ship or drop something off. Highly recommended.

This UPS locks doors early. I know it's Saturday but guys…read moreinside just waves customers away. Go FedEx

I entered the FedEx store and was promptly assisted by Justin, who guided me to the right spot. I…read moreneeded to send the document that I had to a different state. He listened as I shared concerns about a previous mis delivery by another carrier and he assured me FedEx would deliver this package correctly. He double checked the address just to make sure it was delivered correctly. He was right--it arrived at the proper address.

I wish I still lived in grapevine so I could keep coming to the FedEx always love visiting here…read more Everybody's so nice, polite, helpful, and knowledgeable. Brandon was very quick and helpful today. Best fedex around

So glad there was a FedEx available onsite. Opened right at 7am with a smile and sending an…read moreovernight package took five minutes. Appreciated the wonderful service!

I was in town for a work convention and needed the services of FedEx daily and they were always on…read morepoint. Located on the first floor right in the middle of the convention center for easy access. With a full staff on hand to help all customers in a timely matter. One of my co workers forgot their business cards, when I explained my predicament and rush they had new ones printed in one hour that looked amazing. I also needed new 120 new booklets printed out for a added presentation. They also took on this project and had it completed earlier then expected. I loved how they always maintained contact with me, texting me with updates on my order status or any questions that came up. Overall this is a great addition to help with printing and shipping services for resort guests, especially ones here for work in the convention center. I really appreciate all their hard work and professionalism. They definitely made my job a lot easier.

This UPS Store has been a cornerstone of my business for years. From the very beginning, I've…read moredepended on them for mailbox services, printing and copying, shipping and mailing, and notary work--and they've been consistently reliable across the board. What truly sets this location apart is the owner, Aziz. He runs his store the way local businesses should be run: he knows his customers, pays attention to details, and treats people with genuine respect. There's never a rushed or impersonal feeling here. Aziz and his team take the time to make sure things are done right. The staff is outstanding--professional, friendly, and efficient--and the experience is always smooth. As a business owner, that reliability matters more than anything. I trust this store completely, and that trust has been earned over many years. If you want a place that feels like a true partner rather than just a shipping counter, this location is hard to beat.

Terrible, they just try to take more money from you. I went to return a package, at first they told…read moreme that I need to print out the label, then second time I went there with the label, they told me a need a box, my item was still in its original package. They offered me a plastic bag at $3.99. I never experienced such terrible stuff at Keller's UPS store.

Do not come into the store. Their customer service is completely horrible. These people do not…read morewant to work with you in anyway to try to get your package shipped. Go to either UPS or use the mail and ship place but do not come here.

While at the FedEx Office store in Southlake today, iI had the best experience. I was able to get…read moremy package shipped out, they packaged with extra care. I was able to get some great stationary at a great value. The store was tidy, everything was organized and the displays were visually appealing. Most importantly, I experienced exceptional service. The staff was knowledgeable, provided me options at different price points. The team was friendly, attentive, and most importantly they listened to what I needed to get done and guided me with the best options. Thank you to the team at my local store for always delivering outstanding service!

Good service is hard to find, but this place has it! The owner went out of his way to help me get…read moreneeded supplies for a non-standard box packing challenge I had with an airline. The gentleman is pleasant and professional, and runs a great Business, go support him!

Joe Yoo is a one-man operation who handles everything personally and impeccably…read more.. Whenever I would get a time sensitive, or important mail or package... he would give me a personal call to notify me... It was amazing how he was always on top of everything... When everything in my business demanded my attention to the point that I felt like I was drowning, it was so such a relief for me to know that this was one department that I did not have to worry about... I've always wondered how he handled everything so well just by himself, but he never skipped a beat... and this meant that everything in my business was timely -- from the proper filing and maintaining of licenses to handling customer refunds and returns.. Ever always so cheerful and upbeat, he made an otherwise dreadful errand a lovely and welcoming experience.. Now if every other business out there could give their customers the same individual attention and personal touch that Joe was able to extend to his customers, everybody would be happy, nobody would miss any of their deadlines or overlook anything important and the world would be a better place

Staff is polite and respectful. Even when there is a line they do their best to move you through…read morequickly.

Friendly. Fast. CONVENIENT! I don't even bother with the USPS around the corner anymore. At USPS…read morepost office, there is always some issue/problem and the employees can offer no resolution. Most recently, I waited in line 15 minutes at USPS to be told that bc package didn't have clear tape it couldn't be sent and no they don't have clear tape. So I headed around the corner to (walking distance!) mail & copy and literally just handed them the package. Done. The people here are kind and friendly and want to be helpful. They also sell cute merchandise among other useful items. They also do FedEx etc.... Just come here. Save time. And you avoid grumpy post office employees!

Logan was awesome this place is super convenient!!! Very…read moreeasy to get to and hardly ever a line. Recommend!

yiou refuse to refund me a lable printed wrong and divert the issue.the address at from was…read moresupposed to be 1101 brickell ave n600, miami, fl 33131 and it was stire address. the address was shown to them several times on a piece of paper and all is redorded on a camera..the lable is not used and i had to pay at another ups store for a correct lable bc u r incompetents there and ur store was closed and the matter was urgent..i want the refund asap or i m suing u in court..i already disouted with credit card bc its ur problem as u did not do it correctly and i have proof oi paid again for a correct label ..and u divert trge pb talking only about addres..u r thieves liars incompetents and completely morons u have 24h to refund me or i m reporting u fro fraud and scam at fbi, ftc and anywhere else

This UPS Store is my fav. Why? The staff is very efficient and polite…read more No matter how busy they are, they always greet people coming into their store and take care of business efficiently. Thank you for being professional and friendly!

I have used this business a number of times for small jobs and have received great service. I…read moreheartily recommend this local business.

Trustworthy, reliable, efficient. I love this place. They package, mail. I drop off my mail order…read morereturns quickly and they always reach their destination.