absolutely the rudest and shadiest behavior I've ever experienced. paid a down payment on a tree…read morethe year before but then the company sold, I went in to speak to the new owner... completely willing to walk away and forfeit my down payment... she went on about how she didn't know which tree was mine and that the previous owner hadn't left word that customers had reserved trees . when I offered to just leave it at that she insisted I go ahead and run my card for another 450 bucks and we would figure it out once she was able to look into the greenhouse, bad mouthing the previous owners the whole time. she never followed up so I called to make an inquiry about my tree and to arrange a pickup, Kathy went back to bad mouthing the previous owners AGAIN... when I finally broke through and calmly said I didn't care about her opinion of the previous owners and I just wanted to pickup my tree please , Kathy told me she wouldn't listen to me scream? I hadn't raised my voice despite my extreme annoyance once.... I tried to call back to arrange pickup and she proceeded to hangup on me again.... at this point I became suspicious that she just wanted to keep my money and my tree and had to send family out to straighten everything out in person due to me working and feeling like the more time that passes the more likely I was to lose my investment. this woman is a real trip, buyer beware

The most absurdly rude, new management. Hung up on a customer twice. This customer was the nicest…read moreindividual and was appalled to say the least. Such a disservice to the community ! Hands down , ZERO out of 10 company