I called Zen Nail Bar last second on a Sunday and they squeezed me in for a full builder gel set!…read moreCrystal, the owner, personally did my nails and she did a phenomenal job. Allison at the front desk was incredibly helpful as well! I'm obsessed with the quality and look of my new nails and will definitely be back.

I walked in last minute without an appointment and an hour before closing and they made time for me…read moreand did an amazing job! Very friendly staff and it is beautiful inside.

I chose Serenity Nails Spa because of its excellent reviews and expected a professional, careful…read moreexperience. Unfortunately, my visit was very disappointing. This experience highlighted the importance of proper communication between the client and technician to ensure expectations are clearly understood and to provide safe, satisfactory service. I came in hoping to have my nails filled. I was greeted by Kim and then assigned to another technician. The technician did not speak English, so communication was very difficult. I asked Kim to help translate. I was told that they recommended starting over with a new set, although I did not fully understand the reason. I agreed. During the removal of my existing gel, the technician filed my nails and then used a piece of plastic to chip away the old gel. In the process, the top layer of my natural nails was also removed. I have very thin nails, and this was painful. I asked Kim to explain this to the technician, but communication remained difficult. The technician then began preparing my nails for tips. I specifically explained that I did not want tips because I cannot tolerate nail glue. I requested gel or powder instead. By that point, however, my nails had already been cut very short. Kim then took over after finishing with another client. When Kim asked what shape I wanted, I explained that I wanted a natural shape--not pointy or square. I tried several times to explain that I simply wanted the corners rounded. The communication continued to be difficult, and I felt that Kim was increasingly frustrated with me as a client. Eventually, while working on my nails, she suddenly began cutting them very short. When I questioned what she was doing, she told me she would not continue the service, that there would be no charge, and that she needed to cut off what she had done. She then told me to go somewhere else. This happened at approximately 6:55 p.m., when most other salons were already closing, leaving me with very short, damaged and painful nails and nowhere realistic to go for help that evening. I understand that communication difficulties can happen, but I expected patience, professionalism, and care--especially when I was clearly experiencing pain and trying to explain what I wanted. Unfortunately, the way this situation was handled left me very disappointed. Based on my experience, I would not return.

The "spa" name hooked me, but it's really just an average nail place in a strip mall. BUT INCLUDED…read morefantastic customer service. When my pedi color (opi bubble bath) wasn't set in 3 coats, my nail tech added 3 more to my big toe. Then the unthinkable.....when putting on my sandals, we both bumped that same toe. He went back to clean up and recoat my nail. You don't always find that consistency and willingness to help. I reflected that in my tip. Pedi with sugar scrub and hot towel was $35, there was another upgraded service as well. You'll find five nail stations and five pedicure chairs. Simple setup, again great customer service experience.

The salon is very nice and relaxing, however, the pedicure was mediocre. Also, it is extremely rude…read moreto talk to your coworkers in a different language when with a customer. I will not be going back again!

I didn't love this salon, unfortunately. I went with a friend and we both got a voila signature…read morepedicure with gel French. They have 5 pedicure options ranging from $41-$79. Our pedicure was $168 before tip. $20 of this price was unknown as to where it came from as the pedicure should've been $59 each plus $15 each for gel.. Given the price we had high expectations as where we normally go for our pedi is priced similar but with a completely different spa like experience. Let me start by saying that the menu we were handed was covered in some sort of goop and I was shocked that they wouldn't clean it off or offer a towel for our hands. We picked the third highest pedicure on their list that supposedly had offerings that the entry level pedicures didn't. But, since the lady next to me picked the cheapest pedicure I found out we got the exact same pedicure for different prices? They used the same oils and lotions out of bottles that look like they would hold ketchup at a BBQ restaurant with no label so who knows what it actually was. Normally, when you choose different pedis a nice salon will have different scents to choose from or a bath bomb or scented salt soak for your feet or specially scented oils but nope. Just unscented what seems to look like vegetable oil. Additionally, we weren't offered a drink. We weren't told where the massage remote was for our chairs causing us to go half of our pedicure without one, we were given extremely rushed leg massages with a max time of 5 minutes and at the end, the girl who gave my pedicure just walked away and never came back. I sat there wondering should I put on my shoes and go pay or if she would return? To add to this as if it isn't bad enough, we also didn't get the reflexology that is mentioned on their menu. The menu is filled with fluff that isn't clear on what you will receive. If you do decide to go here, which I advise against, just get the cheapest and prepare for disappointment.

I'm always on the hunt for a nail spot because I don't have a regular place that I go. I get a…read morepedicure around once or twice a year so it's usually just a walk in situation for me. I was thinking about checking out Sara's Nails but then found Elite Nails & Spa on Yelp. Not having to cross the East Beltline was kind of a bonus so I gave them a call to see if they had any availability for that afternoon - which they did! I walked in and was greeted right away and asked what I was in for. They do seem to take appointments as a couple people came in after me and mentioned their appointment. However, one group was turned away because they were late for their time slot - so be timely if you have a reservation. I chose a nail polish from the huge selection - I will say that many of the polishes looked like they were separating. I don't know that much about nail polish (remember, I only get a pedicure like once a year lol) but that kind of seemed like maybe they were old. I'm sure you can also bring your own polish if you have one that you like. I got seated quickly and the pedicure was pleasant. They have a few options for pedicures at different price points. I wasn't asked which level I wanted, nor did I specify, but I ended up getting the Basic pedicure for $35, which I feel is reasonably priced and in line with other spots I've been to in the past. The scrub and hot towels were nice. The pedicure itself was gentle and I was really pleased with the results. They do take credit cards for payment, but their receipt slips don't have a tip line, so you can either let them know you'd like to add a tip before they run your card, or they can run it again for the tip amount. They do prefer tips in cash, so I'll be sure to bring some next time.

After having a dip manicure for almost a month, I stopped by Elite nails on East Beltline and did a…read morequick half hour session with Kim to remove the old manicure and restore my natural nails back to health. Kim was amazing and took them off without much effort and nourished my cuticles very nicely. I would definitely recommend Elite nails and look forward to trying their other services in the near future.

I love this place and Brittany is fantastic! I was in town and have been here twice and it's very…read morerelaxing. Brittany was so easy to talk with and my gel manicure looks great! It's located downtown with so many other places to shop and eat nearby.

From my Google review:…read more I work in customer service, so I generally have a lot of sympathy for other service workers. However, I did not enjoy my experience at Studio Monroe this Thursday at all. I booked a simple brow and lip wax, which was blocked for 15 min period on their calendar invite. I showed up to the studio about 10 minutes early and was told Katie was with another client. No big deal. I was early, right? Wrong. I waited 20 minutes past the time my appointment should have STARTED and was told nothing from the person working the front desk. After 20 minutes, I told the front desk person that I wanted to cancel my appointment, which she agreed to. I mentioned someone who had gotten there later than me being helped first by Katie, only to receive the response that that person had an appointment booked before me. So, why did someone who had an appointment before me show up later than me? I wasn't massively early, only 10 minutes. Was that individual only blocked for 5 minute appointment? Is that even possible? Was she notified that Katie was running late? Why wasn't I told there was another appointment before mine that she hadn't gotten to yet, when I first checked in? After all that, I left. Katie did reach out to me to apologize and offer a complimentary wax, which was a very nice thing to do. I wasn't overly thrilled with the outcome even though I wanted to simply keep the same shape, but was too afraid to say something since I had already made a point about the lateness. All in all, I will not be returning to Studio Monroe. I canceled my future waxing appointments I had set up with them. I had high hopes since I really enjoyed my visit to Xscape Salon under same management. I wouldn't say the wax job was bad by any means, but just not what I was looking for (i.e. my brows ended up more rounded and wider set than I like). My biggest gripe is with the front desk and customer service. If I was rating just the wax, 3 stars. If I was rating just the front desk/customer service, 1 star. Overall, met in the middle with 2 stars.

I have been going to Shirley for many years. She is incredibly knowldgable and talented. She is a…read moreone-woman salon so you need to make an appointment. You won't be disappointed. She is fabulous.

there the best nail place i definitely would recommend these guys tony and the girl is great there…read morevery friendly and greet the clients when they walk in

I got an amazing haircut here at Benji! Such an easy location to get to with their own parking lot…read more The aesthetic is really nice inside and modern, my stylist really understood the vision I was going for and I'm so happy with the result very reasonable prices too.

I was told my deposit of $25 was not refundable and I could not get a haircut at their salon. I…read morewent over to quick clips and got a wonderful haircut for $20.

Once you go to this Salon & get any service there You Will definitely go back!!! From the…read morereceptionist to all of the stylists everyone is very knowledgeable, friendly & will listen to make sure you receive the Best Color, Cut, manicure, pedicure etc. I recommend Wendy if you are looking for someone to make you look &!feel your Best!! Call today!!!

I have been going to Jenny for about a year now and I love her work! Very beautiful results and a…read morequite affordable price compared to other salons! I'm due for another highlight soon (summer blonde time!) and hopefully I can get an appointment with her, but all the girls there are great so you can't go wrong! 5 stars.

Super clean place. The girls were all very nice. I got a builder gel fill with color. Laurel was…read moreattentive to asking how I usually get it done and what they use and she did really good prep. I'm from out of town and I'm glad I stopped here for a refresh!

My friend recommended me to this place after having a fabulous manicure experience from the owner,…read moreAngela who educated her on her nails and fixed the damage done by previous salons. I came in for a pedicure and had an amazing experience! They're a fairly new place so it wasn't busy and I appreciate that I was seen at the time I booked my appointment unlike most salons. It was very spacious with manicures and pedicures separated on different sides of the space. There was also a beautiful waiting area with many colors to choose from. The space is well lit with chandeliers and clean. I appreciate the effort they put into the experience having a water bottle already set when I sit down and flowers on a tray like a bed and breakfast. I got the deluxe pedicure with paraffin wax leaving my feet feeling so soft and I love the color I chose. I highly recommend this place for their professionalism, the wonderful experience and the beautiful space!

I made an appointment time and time again - and the tech made me wait an hour - and I would have…read morewalked out - if it wasn't for my daughter and us leaving on a trip the next day. I was so irritated- it's completely unacceptable and for some reason they do not respect other people or their time. I will never go back.

I've been there many times and have not experienced poor care. The only thing is I'd wish the staff…read moreto speak English and not whisper to each other while do care in their own native tongue.