Had a appointment today at the burn center clinic on the 5th floor…read more This is the burn specialist in the san deigo area. The doctor and nurse was professional and polite. Told me that my burn was healing and new skin was showing up. That I been doing a good job with it. Yes I recommend the burn center . 5 stars do amazing work. I go back to them if I need.. thank you.

Your parking is horrible! I spend a half hour trying to drive around Hillcrest, finally found…read moreparking and a sign for the meter, but NO METER! Oh wait....it was HIDDEN BEHIND large bush! As a result, I got an undeserved citation that your useless Transportation has yet to send an adjustment for for, either to myself or the DMV, despite my payment three months ago of that unfair citation. I've contacted Transportation/Parking Services over a week ago, and they STILL haven't sent me the form to get the wretched fee off my DMV registration. I will NEVER go back to that wretched facility ever again. Horrible, horrible facility.

I have had some rough experiences in the past at other establishments, but this Kaiser Permanente…read morewas so wonderful. Especially the ER Department. The service and assistance I received was great, informative and they really tried to help me. They ensure I was treated properly and did everything necessary to figure out my symptoms. I appreciate the effort and making me feel comfortable. The building is super clean, spacious and they have plenty of nurses as well as doctors to attend to every patient.

Nice people, volunteers and staff throughout this Kaiser location. The cafeteria is great and…read moreplenty of seating to hang out whether you are waiting for your appointment, pharmacy pick up, or whatever. The staff at check-in was helped and even though I wasn't feeling well they put me at ease and kept my mind off of the pain for a bit. Love a good sense of humor and appreciated them joking with me a bit. Plenty of parking and excellent care!!!

I have nothing but good to say about this medical group! I was diagnosed with Parkinson's disease…read more20 years ago and most of that time I used this group. Everyone is well trained and friendly with a caring attitude and they always fit me in on short notice

I was "nudged" into applying for inadequate health insurance plans through Medi-Cal. Currently,…read moretrying to utilize Molina Healthcare. BUT, everywhere I try within a 15-mile radius is not able to help or in a scary neighborhood. . None accept Molina or accepts new patients or both. These are recommendations which have been recently suggested, phone-based calls on Molina Healthcare public phone number, several transfers, suggested phone numbers, ALL for nothing! Due to this year's change in insurance. I've had to suffer the ineptitude of Molina...particularey any mental health protocol. Shocking! and potentially harmful. 100% incompetent/ negligent. I was transferred at least 8 times, plus "call-back" numbers...simply trying to obtain a 10-15 minute appt with a genuine MD, specializing in Psychiatry. ALL I require is the continuation of existing meds prescribed by my last Dr. What's so hard about that? I spent from 11:30am to 4pm exhaustively TRYING to connect to a legit psychiatrist's office to make a simple appt!!! What the hell is wrong with you people?!? i USED TO TRUST YOU. 4 1/2 hrs is LONG ENOUGH!!! I've been patient, mindful of my tone, complimentary of stellar customer service....though lacking in results. You should be ashamed!!! I miss my PPO!!! You suck!!!!!!!

Always fast, great service. Usually in and out within 10-15 mins picking up meds. Military medical…read moreclinic

BLOOD WORK REVIEW EASY PROCESS!…read more Come in, grab a number and they will call you up for processing! BE READY TO PEE! They'll give you the cup straight away so you can go whenever you're ready :) THE BLOOD DRAW These folks are legit pro's. No missed veins or bruises. Pros I tell ya! Thank you team!

I waited 3.5 hours, the last 30 minutes in a room, at Logan Urgent Care, waiting for a Dr--who, I…read morefound out, had literally Gone To Lunch after I'd been called in. Is this Urgent Care? Today I am told to go to Urgent Care again but I am in so much pain I cannot get there without either an ambulance or maybe an Uber/Lyft. If it is a car service, I'd better be super lucky to get an able-bodied, kind and compassionate driver to help me bc I honestly NEED assistance.... Can I count on that? And if they tell me at Logan Heights to wait, can I lie down? I cannot sit or stand bc the nerve pain stabs me unexpectedly and will MAKE me lie down. Or, should I get to the ER in an ambulance, which I'm pretty sure my insurance won't pay for bc it is not h mo open"life-threatening?" The system's flaws make it almost impossible to be productive cared for.

I came here for my bi-annual eye exam. The staff and the eye doctor were all very polite and…read morehelpful. For anyone needing it they do have bilingual staff. I've noticed each time I've been here they speak Spanish and the television is tuned to Spanish channels. After my exam they told me it would be 4 to 6 weeks before my glasses were ready. Much to my delight my glasses were ready within 3 weeks! I was looking forward to them as my old glasses effectiveness had worn off. When I first tried them on they fit perfect. If you need any adjustments to your glasses just ask. I've been wearing them for almost a week now and they are just wonderful. They have plenty of parking in the rear of the building. Just be careful when you get out of your car as the spaces are super close. Also if you have any sort of disability, there is an elevator to reach the upper floors. Plus they are still requiring everyone to wear a mask within the facility. I plan on coming back here for my next exam and new pair of glasses if needed. My insurance covers both costs.

the good news is, we stopped at the NEX (Naval Exchange) and stocked up on Moon Pies. you can take…read morethe boy out of the trailer park, but you can't take the trailer park outta the boy ... civility is a sad casualty of the Trump era. this president has made a point of pitting Americans against each other to keep the focus off greedy billionaires (and greedy billionaire pedophiles), and it shows in our relations. a little more than a year into his second term, the Naval Medical Center is an island apart in the mass extinction of thoughtfulness and good manners. against that backdrop, the courteousness of EVERYONE we talked and met with at Naval Medical Center stood out in stark contrast. they were, without exception, kind and helpful. having said that, I can't resist the opportunity for a little, snarky inner service ribbing: the Marine Corps was invented because nobody wanted swabbies armed and dangerous, a lingering prejudice after the mutiny on the Bounty. don't think that's true? look it up. with the increased threat level now that we're poised to nuke Harvard, Canada, Mexico, Columbia, Greenland, Iran, and NATO back to the Stone Age (I think there was something on Fox News about plans to invade Boardwalk and Park Place), sailors with sidearms, etc. are providing security. made me uneasy just to see it ...

Happy Veterans Day! Thank you for your service. Thanks also to the families and friends who support…read moreour military. We've been visiting the Balboa Hospital facility lately to help my no-longer-driving parents get to their checkup appointments and unexpected emergency room visits. They are doing well, especially because of the professional medical staff. The good: care, concern, and treatment. I may not be the patient, but as an advocate, I appreciate the hospital staff explanations of procedures in common terms so I can repeat it back to my parents, especially because pops doesn't hear so well these days. The pharmacy wait time has gotten better since medication refills are handled at satellite locations elsewhere around town. This pharmacy is open 24/7 for ER patients. The bad: chow options during daytime and lunch hours are food truck(s) at the parking circle, some popup tents at the quad in front of the pharmacy, the hospital cafeteria, Subway, or McDonalds. At night, Subway and McD are the only dinner options...both do recognize mobile app ordering in advance. Hit & miss wait times if you need to need to leave a sample at the Lab, but you can schedule an appointment. The ugly: late morning parking can be atrocious. I get frustrated with having to drop off someone at the circle then driving over to the top floor of the parking structure because there are no open handicapped or regular parking spaces available. If you have an early appointment, account for possible heavy traffic at the sentry gate. Thank you to the medical teams working at NMCSD. I appreciate y'all.

I was received by ROSITO . He was such a kind and patient…read moreattendant at the reception desk. Here to give a 5 star to ROSITO, But the Doctor called Lucas Burton was cocky and I didn't like him at all . BE KIND AND BE HUMBLE TO OTHERS , THATS WHY YOU ARE AT THE PROFESSION YOU ARE , TO FORTIFY YOUR WEAKNESSES IN THE CASE " YOUR LACK OF HUMBLENESS ". Thats on response to your thought : " thats how easy it is to take money our of people's pockets on the medical business " .

Absolutely the worst clinic I've ever been to. The staff is clueless, they randomly schedule you…read morefor appointments without telling you at times that are impossible to make, then they ignore your requests for referrals and it takes them weeks to even communicate back to you. It is a total shame that people on medi-cal are forced to deal with such horrific service and healthcare. I would not recommend this clinic to anyone.

I have reached out to them numerous times with very concerning neurological symptoms after a…read moretraumatic fall a month ago. I was actually crying and begging them for help. They won't even respond. They know I'm scared and in pain, and I honestly just feel like giving up. They obviously don't care just how bad it is for me and what I'm going through, so maybe I just shouldn't bother trying to get help anymore.

We have been going here for decades for medical care and service here is always exceptional…read more Several doctors here are very caring, take their time and make you feel important. The medical staff is friendly and welcoming. They go the extra mile to care for you and never try to cut corners. Their medical care for general needs is outstanding. I have had many procedures here with great ease, convenience with no problems whatsoever. We love it here.

I had an appointment and they said they couldn't take me. I was the last appointment that I was…read moreunaware of. I was there 20 minutes early.I filled out the paperwork and the receptionist said I needed to do it all over again because I crossed something out.They just wanted to leave. They couldn't care less that I have a lump in my breast

This rating is based on the dental department only and I will be reporting a complaint to the…read moredental board... it's so sad that the need for affordable care means that you get improper care. These "providers" do not care about your dental health.

Super crowded, parking lot very limited, you have to figure out which lines you need to stand on,…read moresince there are at least 3 different services here from women health to adult clinic and something else, at least you can get an appointment here, and hopefully they won't be canceled like some of the reviews I read. Well, I landed one appointment in 2 more weeks which is the earliest one. So far all the appointments for my wife are kept and scheduled ahead of time, but be aware that each visit you will see a different person, nurse, doctor, practitioner due to the nature of this program. You don't have to come super early because unlike other clinics they won't see you early until it's your time, so avoid waiting in the lobby for too long

We had such a great first time experience today. Unfortunately we lost health insurance for our…read moredaughter and she came down with something so we needed to get her in with a pediatrician. I called Family health centers and they were able to get us in the same day! The facility was very nice and clean and they have a parking garage just right across the street. Dr Young and her resident took amazing care of my daughter. Everything just felt so efficient too! We will absolutely be back for her care in the future.